Tropical Smoothie Cafe
4750 S 48th St #109, Phoenix
(480) 586-2949
Recent Reviews
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An order was placed on my card. I received an email with a confirmation
I called to cancel the order. The shift manager gave me the run around and then gave me the wrong number to customer service. I've called back over 15 times to speak to someone and to be refunded and now I'm being ignored.
Atmosphere: 1
Food: 1
Service: 1
Love the smoothies, but when I told the associate the building sign was dark, he didn't seem to care.
Atmosphere: 4
Food: 5
Service: 3
Worst lotion with slowest and laziest workers
Atmosphere: 1
Food: 1
Service: 1
Always clean store, friendly staff! Favorite location by far!
Atmosphere: 5
Food: 5
Service: 5
Love coming to this location! The staff is always so nice and pleasant and the food here is far better than the other locations in the valley. Their breakfast quesadilla is to die for!!
Atmosphere: 5
Food: 5
Service: 5
This was the worst place I’ve ever been to. The acai bowls are terrible. I got a pre frozen blend that taste like some nasty weird ice cream and not fresh fruit. It wasn’t blended. It was $12 but a small amount. The fruit is old and mushy and the strawberries are frozen. They didn’t call me name when they finished. Just let it sit there without saying anything. I asked for extra bananas and they are all nasty mushy and old. Not worth your money and time. Yall are scamming people
Atmosphere: 1
Food: 1
Service: 1
I go to this place all the time at least once or twice a week I get the egg pesto peppers with feta cheese wrap I am a pescatarian but I do still eat eggs and feta cheese. Today I went before work and ordered the same thing along with a peanut paradise which I love now by mistake, I normally get a fruit paradise point but one day I went Lex C gave me peanut paradise instead by mistake, good thing I didn’t have a peanut allergy I would have been in the hospital, but I have been getting that cause it has more protein. Well I order the same thing by Lex C decided again she want to give me what she wanted to which was a chicken pesto spinach egg wrap. I got to work and got busy so I was unable to enjoy the wrap until all my clients cleared out. Once they did to thought nothing of if and began to chow down I took a few bites and and was fine I went to dip my wrap in the tomato Sauce and there was chicken i immediately start to vomit. After a few minute of that I took of across the street back to the store. Eyes still watering still feeling like throwing up which I did a few times in there parking lot. They told my they can remake and it was an mistake. Then Lex C comes out with no empathy and tells me I’ll be fine, at this point I’m pissed off. I don’t want more food just give me a refund. Original the total was about $12-$13 for my wrap and my smoothy she said here a refund and gave me a receipt for $32 say it will go back on my card. Which was strange because I paid a portion in cash. I notice the receipt was for a totally different customer with totally different card number, meaning she refunded some other customer my money. Look at the images I shared. She said the manager would be in soon, but I had to get back to my jewelry store to meet clients, so I took the receipt and left still throwing up one I got back in my truck . This is the 2nd time Lex C has messed my order up this time it made me sick. That will be my last time going to this place. Lex C does not pay attention she just give the customers what she feels is suitable. Zero Star rating
Atmosphere: 1
Food: 1
Service: 1
food & smoothies amazing! super quick to come out and tasted so hot and fresh. idk how this place has bad reviews Lara & Marley were so sweet and had great service!
Atmosphere: 5
Food: 5
Service: 5
Open light on but location locked, lights off and a group of potential customers waiting over half an hour for signs of life.
Atmosphere: 1
Food: 1
Service: 1
Jacob does a fantastic job treating customers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I come I have to wait on my order and I'll order it 10-15 minutes before I even get here which makes no sense. On how slow they work no matter the hour aside from this one yound lady with big curly hair and another older gentlemen which I'm not even sure if he works here anymore. On top of the smoothies always poorly made. Then the audacity to ask for tips on the app is actually hilarious
Atmosphere: 3
Food: 2
Service: 2
I went in for a banana because I forgot mine at home. Charge was $2.70…..for a banana. I can get organic banana bunch for that.
So I went for a smoothie.
Peanut butter paradise- disgusting, not what I expected.
I Couldn’t taste the peanut butter.. most likely it’s powdered peanut butter?
Can’t taste the yogurt either nor the banana.
It was very sweet which was off putting. Not worth $10.80.I won’t go back…ever.
Atmosphere: 1
Food: 1
Service: 1
I think it was around 10.80 for my drink, decent portion though. I don't go to tropical smoothie like ever. I haven't tasted many things on the menu. Probably been 2-3 whole times including this time. The smoothie I got (Peanut Paradise) wasn't great. The peanut butter I think is peanut butter powder, which I didn't like the flavor of. Hard to describe but it just tasted weird and off. No strong protein flavor which is good, but the only thing saving it is the banana. Probably wouldn't finish it, except I paid for it and hate wasting food. Customer service wasn't horrible, but also wasn't great. The dining area seems well cleaned and taken care of. Smelled like good savory food when I walked in. Bathroom was dirty with trash full when I went in. Not running to come back. Also wouldn't necessarily recommend as I've been to much better smoothie places.
Atmosphere: 4
Food: 3
Service: 2
The ladies here are always nice and always bring your food out to you. That's whether or not your food is delivery.
Atmosphere: 3
Food: 4
Service: 4
order ahead wasn’t ready and then watched her make and it and handle/cut all the fruit with NO GLOVES ON and she was touching her phone as we walked in with no hand wash in between. thanks for sharing ur germs :|
Atmosphere: 3
Food: 1
Service: 1
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