Water and Ice: 40th & Thomas

3911 E Thomas Rd #4, Phoenix
(602) 275-1231

Recent Reviews

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SHIRLEY MAE WILLIAMS

I've Been Coming To This Water & Ice For Many Years & IT'Z Only Gotten Better, The First Time I Went, I'll Never Forget, I Needed A Water Place To Come With Better Prices Then Water Machine's. So I Went In And Was Offered A Card And If I Did So I Would Get 15 Extra Dollars Added To My Water Card If I Put The Minimum Of $20.00, Least To Say I Walked Out Of The Water& Ice With $35.00 On A Card And I Got Better Water From A Clean Source, Exceptionally Friendly Young Ladies To Assist, Surb Management To Handle Any Issue That May Arise, Believe You Me I Mean Anything He Will Find A Solution And Fix It I'm So Pleased I Stopped At This Water & Ice That One Fateful Day To Find A Solution For My Water Issue!!! God Bless, Moms & Pops Community Businesses!!!

J M

***UPDATE: Friday 6/27. Tried to get my weekly water refill and the place was closed during business hours. I waited 10 minutes and……nothing. So I had to go buy water somewhere else even though I have a pre paid water card at this store. Time to find a new water store that isn’t such a mess.

This place is getting annoying. You pay in advance for a water card, but every time you show up they are “out of water” so you have to pay again for water somewhere else.

john pinkertin

The best real ice cream milkshakes in the Valley. Seriously perfect thickness and taste. For the price $10 large, the best stuff you can put in your mouth to celebrate another day of life!

Crystal Peralta

Our sweet treats are always a hit here - from raspados to ice cream cones and nachos to fresas con crema.. There's an option for everyone. The interior isn't the nicest but makes for a great pit-stop for dessert to take home.

There's usually a wait to place your order and the past few visits I've been met with an annoyance from the gal behind the counter. Not the best customer service but the flavors are great.

Diane R. Denson

I go out of my way to get water but I can say 4 times they were out of water and this past Monday the sign says it opens at 9am it was me and 3 other people waiting and there was No one to open the water store I got there at 8:45 am I waited until 9:30 am I will be looking elas where.

Belinda Browning

Went there to get water jug filled.

DB Cooper

My girl went crazy for this stuff! Me personally, Im all about the smoothies! I took 3 sips of my smoothie turned around and she had already helped herself to it and finished it!

Dana Dennis

Great place to refill water jugs

Atmosphere: 3

Service: 5

Ely Romo

Water clean and cheap! The only bad part is when they run out of water but other then that, delicious water, clean, and nice employees

Atmosphere: 5

Food: 5

Service: 5

Julio R.

Great ? tasting water ??

Atmosphere: 3

Food: 3

Service: 3

Maribel Martinez

I had gone into this place to get a milkshake and a tostielotes ,and one of the girls that has curly long hair was very rude with my order and me she gave me a very rude look and she took more than fifteen minutes to give my order ,not only that she gave me my change wrong and it is not the first time that this happens ,she did not want to receive me or my order because she was too busy with her ticktocks then the clients that came in the store ,

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Horchata Shake

Tyler Morrow

Friendly staff.

They offer water, ice, thrifty ice cream, shaved ice, nachos, Agua frescas, fruit cups, Rootbeer floats, horchata, and other snacks.

They have carts you can use to transport the water jugs from your car and back.

They have different sized water jugs for sale, as well as water dispensers and stands.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mint Chip and Chocolate Chip

Luis Torres

Very friendly and very good service

Atmosphere: 5

Food: 5

Service: 5

Aurora Dannon

On the whole I love this place. But lately in the evenings they have been out of ice. After 8pm. Consistently. And it's very frustrating when it's the only time I have to be able to go.

Abraham Hermosillo

Quick easy plus there's thrifty's ice cream plus mexican smoothies and shakes

Service: 5

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