This location is not great. Every time I come they mess up an order. Today they were telling every order to park in the front and wait for the food. Our entire order was wrong so they came out and walked to the front, we told them we were missing a drink, they had to walk back inside, someone came to bring a receipt to make sure we were in fact charged for the drink, we let them know the order was wrong and we had to wait for them to slowly walk inside, and again come back out. Just a dumb process and so much for fast food. No motivation to just do the job right the first time and there was only the car before us, us, and the car after us. Not busy and 11:30 at night because by the time we finally left it was 12:02
Brandon Miller
waited in the drive thru line for 15 minutes at 12:40 just for them to never respond. i already placed my order on the app so they basically just stole my money but whatever š i saw them inside too
Atmosphere: 1
Food: 1
Service: 1
Roland III
I placed an order for a Daveās DOUBLE. I get a Dave single with no receipt. Im done with fast food services!
Jasmin Jordan
Their customer service here is horrible they had me waiting at the drive-thru menu board for like 7 to 10 minutes without taking my order so I pulled to the window and she just looked at me so I pulled away and went back around and still silence at the menu board with no type of asking if I was ready to order or anything even after I said hello excuse me then I go to the window and she said oh Iām sorry I was just about to take your order and honestly I did not believe her at all and she also told me it was going to be a 15 min wait after she took about 15 to just take my order by far worse Wendy location!
Atmosphere: 1
Food: 1
Service: 1
BrentAllen PSYCHO
I sat in the Drive-Thru stuck between two cars for 15 minutes. One car in front of me at the speaker and one car pulled up behind me and blocked me in so I was trapped. It takes about 5 minutes before they even take the order of the car in front of me then they immediately asked me to wait to take another 5 minutes before they actually take my order and when I pull away from the speaker there's not even a car at the window. They are obviously way more concerned with making their service time numbers look better than pleasing customers. So I decided just to drive through without getting my order went to the Arby's right next door and was a lot happier got better food and half the time avoid this Wendy's if you're in a hurry
Angelica Lopez
Worst customer service ever , food tastes bad too
Atmosphere: 1
Food: 1
Service: 1
Alysia Iguado
Terribly rude staff...no communication or customer service skills.
Atmosphere: 1
Food: 3
Service: 1
Neena G
WHYYYYY shredded lettuce on the chicken sandwich itās not good
Alex R
Itās shouldnāt take over 15 minutes for an order when itās not a rush time. But that seems to be the case every time with this location. Nothing ever seems to be prepped. Also be prepared to be asked to wait up front as to not ruin their drive thru times as they choose to restock cups instead of getting orders out. As well as them not being able to remember which order goes to which car.
Atmosphere: 1
Food: 2
Service: 1
Nicole R
I came at 11:45pm on 08/27/2025 and they were already āclosedā and as Iām waiting writing this review at 11:54pm I saw the Blackmore come out with the order I was picking up for delivery and hand it to his friend, check who you hire as the employees are the face of the company and this doesnāt speak well for an establishment.
Why do you ask what kind of sauce I want if you are just going to put the wrong one in the bag š¤¦āāļø and my food has obviously been sitting there for awhile, it doesn't taste fresh at all
Food: 1
Service: 1
Meghan Clark
On 8/2/25 and Iām sure any other dayā¦I ordered through the drive thru and they sent me to wait at the front. Along with 3 other people. I saw the guy bring out 3 other orders before mine. The manager needs to fix this and have the food ready more quickly than to have me sit out front with everyone else. The worker having to bring out the food shouldnāt have to go in and out to bring people their food. On top of itā¦.I didnāt want to park in a parking spot. Thatās why I chose the drive through duh!
Tim Wilke
Every time I go to pick up a Grubhub order from here, they say they never got it. Manager is nonchalant saying itās on Grubhub. She was unwilling to call. I believe sheās stealing the orders because she refuses to call Grubhub the straighten the issue out. She doesnāt care. Iāve about had it with this location and will not accept anymore orders from this location. I hope someone else sees this and fixes the issue!
Atmosphere: 1
Food: 1
Service: 1
Shara Nestor
The food was just bad.I don't know if they overcooked it or it was old.The potato was shriveled up.It looked like it was overcooked, and it was dried out. The spicy chicken sandwich was chewy like I don't know what was wrong it with drink was good though the mango lemonade. And they didn't give me my receipt to leave a review.Probably because I knew it was bad. I was too far away to go back.
This location is not great. Every time I come they mess up an order. Today they were telling every order to park in the front and wait for the food. Our entire order was wrong so they came out and walked to the front, we told them we were missing a drink, they had to walk back inside, someone came to bring a receipt to make sure we were in fact charged for the drink, we let them know the order was wrong and we had to wait for them to slowly walk inside, and again come back out. Just a dumb process and so much for fast food. No motivation to just do the job right the first time and there was only the car before us, us, and the car after us. Not busy and 11:30 at night because by the time we finally left it was 12:02
waited in the drive thru line for 15 minutes at 12:40 just for them to never respond. i already placed my order on the app so they basically just stole my money but whatever š i saw them inside too
Atmosphere: 1
Food: 1
Service: 1
I placed an order for a Daveās DOUBLE. I get a Dave single with no receipt. Im done with fast food services!
Their customer service here is horrible they had me waiting at the drive-thru menu board for like 7 to 10 minutes without taking my order so I pulled to the window and she just looked at me so I pulled away and went back around and still silence at the menu board with no type of asking if I was ready to order or anything even after I said hello excuse me then I go to the window and she said oh Iām sorry I was just about to take your order and honestly I did not believe her at all and she also told me it was going to be a 15 min wait after she took about 15 to just take my order by far worse Wendy location!
Atmosphere: 1
Food: 1
Service: 1
I sat in the Drive-Thru stuck between two cars for 15 minutes. One car in front of me at the speaker and one car pulled up behind me and blocked me in so I was trapped. It takes about 5 minutes before they even take the order of the car in front of me then they immediately asked me to wait to take another 5 minutes before they actually take my order and when I pull away from the speaker there's not even a car at the window. They are obviously way more concerned with making their service time numbers look better than pleasing customers. So I decided just to drive through without getting my order went to the Arby's right next door and was a lot happier got better food and half the time avoid this Wendy's if you're in a hurry
Worst customer service ever , food tastes bad too
Atmosphere: 1
Food: 1
Service: 1
Terribly rude staff...no communication or customer service skills.
Atmosphere: 1
Food: 3
Service: 1
WHYYYYY shredded lettuce on the chicken sandwich itās not good
Itās shouldnāt take over 15 minutes for an order when itās not a rush time. But that seems to be the case every time with this location. Nothing ever seems to be prepped. Also be prepared to be asked to wait up front as to not ruin their drive thru times as they choose to restock cups instead of getting orders out. As well as them not being able to remember which order goes to which car.
Atmosphere: 1
Food: 2
Service: 1
I came at 11:45pm on 08/27/2025 and they were already āclosedā and as Iām waiting writing this review at 11:54pm I saw the Blackmore come out with the order I was picking up for delivery and hand it to his friend, check who you hire as the employees are the face of the company and this doesnāt speak well for an establishment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Why do you ask what kind of sauce I want if you are just going to put the wrong one in the bag š¤¦āāļø and my food has obviously been sitting there for awhile, it doesn't taste fresh at all
Food: 1
Service: 1
On 8/2/25 and Iām sure any other dayā¦I ordered through the drive thru and they sent me to wait at the front. Along with 3 other people. I saw the guy bring out 3 other orders before mine. The manager needs to fix this and have the food ready more quickly than to have me sit out front with everyone else. The worker having to bring out the food shouldnāt have to go in and out to bring people their food. On top of itā¦.I didnāt want to park in a parking spot. Thatās why I chose the drive through duh!
Every time I go to pick up a Grubhub order from here, they say they never got it. Manager is nonchalant saying itās on Grubhub. She was unwilling to call. I believe sheās stealing the orders because she refuses to call Grubhub the straighten the issue out. She doesnāt care. Iāve about had it with this location and will not accept anymore orders from this location. I hope someone else sees this and fixes the issue!
Atmosphere: 1
Food: 1
Service: 1
The food was just bad.I don't know if they overcooked it or it was old.The potato was shriveled up.It looked like it was overcooked, and it was dried out. The spicy chicken sandwich was chewy like I don't know what was wrong it with drink was good though the mango lemonade. And they didn't give me my receipt to leave a review.Probably because I knew it was bad. I was too far away to go back.
Atmosphere: 4
Food: 1
Service: 4
Manager took care of the small mistake great guy
Atmosphere: 5
Food: 5
Service: 5
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