Hey Wendy's, what's with the soggy French Fries?! How am I supposed to dip my French Fries in my Frosty when they have the consistency of a wet noodle?
Food: 1
Kathryn Dunagan
I love Wendy's. It is my favorite fast food place for a filling meal at a great price. I usually always have a great experience. I was however, unhappy this Wendy's used shredded lettuce on my burger instead of all the other locations around the Valley that use traditional pieces. Other than that the staff were friendly and I had a pleasant experience.
Atmosphere: 5
Food: 4
Service: 5
Nick
Chicken over cooked, out of mayo, didn't get sauce in bag, fries were cold and stale.
Atmosphere: 2
Food: 1
Service: 3
Ernie Hart
Stopped here for the $1 breakfast biscuits. Now I’m in my car going thru the drive thru and order 2 of each biscuit and ask for mayo to be added to each one. Was asked even the chicken and I replied yes. So I’m in the drive thru ask for something to be added and they hand me my bag as I drive off I get about a mile and open the bag to find 2oz portion cups of mayo and am pissed Why do people want $15+ an hour and can’t complete a simple task. So now I’m pissed and have to eat these tasteful but dry biscuit sandwiches but they didn’t even give me anything to apply the mayo. Drive thru means driving not having eight octopus arms to add the mayo myself but no utensil to apply the freaking mayo. So sandwiches are good just service and giving the customer what they asked for gives this Wendy’s a 3. So that’s two different Wendy’s with the same outcome. The other didn’t even give me mayo in a cup.
Atmosphere: 3
Food: 3
Service: 3
mike matteson
if a customer asks for BBQ sauce with the nuggets and you say that you are out of BBQ so then they say that they will take the spicy BBQ you should say ok, not there is an added charge for the spicy BBQ.
Atmosphere: 3
Food: 3
Service: 3
Megan Longden
Customer service was satisfactory, however, the wait time for food was slightly longer than anticipated. 😅🍽️ #FoodWaitTime #CustomerService
Chelly Rash
The food is okay, but it took a long wait in the drive thru.
Atmosphere: 5
Food: 4
Service: 4
Wanda Thomas
Great service and staff were friendly and courteous. The store is neat and clean. The food was hot and fresh.
Atmosphere: 5
Food: 4
Service: 5
Maria Leon Pena
All the workers during this time are great. They were double checking my order and didn’t forget to include the sauces requested. They were very kind and respectful while remaining professional and mindful of their time.They deserve a raise in my opinion. I’ve been in customer service for over 10 years.
Lakaija Owens
Nikki was so pleasant and has great customer service skills! Plus, that new caramel crunch is delicious!
Just like everywhere else, usually doesn't run out and usually doesn't mess up the order. Line is usually long but moves quickly. People are really nice though.
Gail Stone
Employees that are very friendly hair and helpful
edward lesko
Clean atmosphere. Food took awhile..tho.. tried new swirled frosty. They were decent .
George Gates
Tables were clean, and the service was professional. Nice atmosphere. Will be back.
Deborah Monroe
2nd time there , older Gentleman was so cool and friendly. Wished me a earl Happy Birthday.
Hey Wendy's, what's with the soggy French Fries?! How am I supposed to dip my French Fries in my Frosty when they have the consistency of a wet noodle?
Food: 1
I love Wendy's. It is my favorite fast food place for a filling meal at a great price. I usually always have a great experience. I was however, unhappy this Wendy's used shredded lettuce on my burger instead of all the other locations around the Valley that use traditional pieces. Other than that the staff were friendly and I had a pleasant experience.
Atmosphere: 5
Food: 4
Service: 5
Chicken over cooked, out of mayo, didn't get sauce in bag, fries were cold and stale.
Atmosphere: 2
Food: 1
Service: 3
Stopped here for the $1 breakfast biscuits. Now I’m in my car going thru the drive thru and order 2 of each biscuit and ask for mayo to be added to each one. Was asked even the chicken and I replied yes. So I’m in the drive thru ask for something to be added and they hand me my bag as I drive off I get about a mile and open the bag to find 2oz portion cups of mayo and am pissed Why do people want $15+ an hour and can’t complete a simple task. So now I’m pissed and have to eat these tasteful but dry biscuit sandwiches but they didn’t even give me anything to apply the mayo. Drive thru means driving not having eight octopus arms to add the mayo myself but no utensil to apply the freaking mayo. So sandwiches are good just service and giving the customer what they asked for gives this Wendy’s a 3. So that’s two different Wendy’s with the same outcome. The other didn’t even give me mayo in a cup.
Atmosphere: 3
Food: 3
Service: 3
if a customer asks for BBQ sauce with the nuggets and you say that you are out of BBQ so then they say that they will take the spicy BBQ you should say ok, not there is an added charge for the spicy BBQ.
Atmosphere: 3
Food: 3
Service: 3
Customer service was satisfactory, however, the wait time for food was slightly longer than anticipated. 😅🍽️ #FoodWaitTime #CustomerService
The food is okay, but it took a long wait in the drive thru.
Atmosphere: 5
Food: 4
Service: 4
Great service and staff were friendly and courteous. The store is neat and clean. The food was hot and fresh.
Atmosphere: 5
Food: 4
Service: 5
All the workers during this time are great. They were double checking my order and didn’t forget to include the sauces requested. They were very kind and respectful while remaining professional and mindful of their time.They deserve a raise in my opinion. I’ve been in customer service for over 10 years.
Nikki was so pleasant and has great customer service skills! Plus, that new caramel crunch is delicious!
Restaurantji Recommends
Just like everywhere else, usually doesn't run out and usually doesn't mess up the order. Line is usually long but moves quickly. People are really nice though.
Employees that are very friendly hair and helpful
Clean atmosphere. Food took awhile..tho.. tried new swirled frosty. They were decent .
Tables were clean, and the service was professional. Nice atmosphere. Will be back.
2nd time there , older Gentleman was so cool and friendly. Wished me a earl Happy Birthday.
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