Paid for 4 kids meals only got 3 and paid for a baconator and got their version of a double stack with bacon. Lazy ssa people working there I definitely won’t spend my money there EVER!
Atmosphere: 1
Food: 1
Service: 1
Misty
Lady taking order started yelling at my husband about our order, so in return my husband yelled right back at her. When he approached the windows lady had an elderly lady give us our order.
Food: 5
Service: 1
Recommended dishes: Mcmuffin
Michael “PsychoMike” Simpson
Wendy's restaurant is in a busy area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Triple Stack with Bacon and Fries, Chili, Wendy’S Baked Potatoes, Jr Cheeseburger, Spicy Chicken Sandwich, Taco Salad, Crispy Chicken Sandwich, Baconator
Joshua Barelli
This place is horrible customer service This is the second time I’ve tried to go there and order food and even though there are people in there, you can’t place an order. You have to download an app order online and then go through the drive-through. They make it way too hard to spend money there Save yourself the aggravation and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Andrea Armenta
So frustrating I couldn't even order meals for my family. Never came across such a unexperienced manager. Who knows nothing about customer service in the fast food business. I ran a store for 16 years and I would very upset if I heard one of my employees speak to a customer and .are them feel like it was their fault. Just fix the order the best way you know how. Insteadbof arguing. I WAS VERY SPECIFIC!!!! CARLOS needs some redirection shame shame shame.
Atmosphere: 1
Food: 1
Service: 1
Little Prunier
The lady sneezed on our drinks they had us wait saying they were "serverly understaffed" there were 7 of them it was rushed and they had us wait in our car after the drive through for around 20-25 minutes. It was not busy at all. Will NOT be going back.
Atmosphere: 1
Food: 1
Service: 1
N D
Ordered Baked potato it looked and tasted like it was HOURS OLD! Also ordered cup of chili was not hot and they had NO SPOONS! This used to be a good location they need better management
Atmosphere: 2
Food: 1
Service: 2
Manuel Larrinaga
WOW!!! I had read the reviews prior to going. One read "they always have some technical issue". My experience, closed at 9 when I just read they close at 12. Drive through menu lights didn't light up and couldn't read it. Attendant's first statement "no cards at this time". I asked please don't forget my ketchup, they forgot. I was asked to pull around to wait for my order, attendant came out with bags asking about 10 cars waiting "what did you order, what did you order". I'm not sure if they just opened but there's something really wrong or they had some poor planning.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
David Bernal
Every time I go to the drive-through, they’re always having issues and I have to go inside to place my order instead of drive-through around seven 730
Atmosphere: 1
Food: 3
Service: 1
Carlos Magana
They have a everyone in the drive thru pull to the front for their food. A bunch of cars with no where to park. They come out and look around with no idea in where the food goes.
Kid-friendliness: Yes and staff is great David is attentive and cheery and ready to help or in this case fix a small problem with a smile and speed a warm face on a cold day 5 stars ⭐ 🌟 ✨ 🌟 ⭐
Wheelchair accessibility: Yes
Recommended dishes: Chili, Wendy’S Baked Potatoes, Jr Cheeseburger, Soft Drink, Cheese Fries, French Fries, Hamburger, Baconator, Jr Cheeseburger Deluxe
Thomas Franks
Everytime I come here, they have some sort of “ technical difficulties “. I run a fast food restaurant and I know that’s bullcrap. Employee with the blue hair needs to be retrained on how to give customer service. Waited 5 min at the drive thru, said “ hello” then she wanted to get an attitude as if it’s my fault I was waiting there. Do better Wendy’s.
Service: 1
Gabriel Rosales
Go to Jack down the street their drive through works
Stephen Smith
Always want to rush the customer, and STILL get the order wrong...
Atmosphere: 1
Food: 2
Service: 1
Andrew Stukey
George is a great energy! Very professional and great customer service.
Paid for 4 kids meals only got 3 and paid for a baconator and got their version of a double stack with bacon. Lazy ssa people working there I definitely won’t spend my money there EVER!
Atmosphere: 1
Food: 1
Service: 1
Lady taking order started yelling at my husband about our order, so in return my husband yelled right back at her. When he approached the windows lady had an elderly lady give us our order.
Food: 5
Service: 1
Recommended dishes: Mcmuffin
Wendy's restaurant is in a busy area.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Triple Stack with Bacon and Fries, Chili, Wendy’S Baked Potatoes, Jr Cheeseburger, Spicy Chicken Sandwich, Taco Salad, Crispy Chicken Sandwich, Baconator
This place is horrible customer service
This is the second time I’ve tried to go there and order food and even though there are people in there, you can’t place an order. You have to download an app order online and then go through the drive-through.
They make it way too hard to spend money there
Save yourself the aggravation and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
So frustrating I couldn't even order meals for my family. Never came across such a unexperienced manager. Who knows nothing about customer service in the fast food business. I ran a store for 16 years and I would very upset if I heard one of my employees speak to a customer and .are them feel like it was their fault. Just fix the order the best way you know how. Insteadbof arguing. I WAS VERY SPECIFIC!!!! CARLOS needs some redirection shame shame shame.
Atmosphere: 1
Food: 1
Service: 1
The lady sneezed on our drinks they had us wait saying they were "serverly understaffed" there were 7 of them it was rushed and they had us wait in our car after the drive through for around 20-25 minutes. It was not busy at all. Will NOT be going back.
Atmosphere: 1
Food: 1
Service: 1
Ordered Baked potato it looked and tasted like it was HOURS OLD! Also ordered cup of chili was not hot and they had NO SPOONS!
This used to be a good location they need better management
Atmosphere: 2
Food: 1
Service: 2
WOW!!! I had read the reviews prior to going. One read "they always have some technical issue". My experience, closed at 9 when I just read they close at 12. Drive through menu lights didn't light up and couldn't read it. Attendant's first statement "no cards at this time". I asked please don't forget my ketchup, they forgot. I was asked to pull around to wait for my order, attendant came out with bags asking about 10 cars waiting "what did you order, what did you order". I'm not sure if they just opened but there's something really wrong or they had some poor planning.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Every time I go to the drive-through, they’re always having issues and I have to go inside to place my order instead of drive-through around seven 730
Atmosphere: 1
Food: 3
Service: 1
They have a everyone in the drive thru pull to the front for their food. A bunch of cars with no where to park. They come out and look around with no idea in where the food goes.
Restaurantji Recommends
Kid-friendliness: Yes and staff is great David is attentive and cheery and ready to help or in this case fix a small problem with a smile and speed a warm face on a cold day 5 stars ⭐ 🌟 ✨ 🌟 ⭐
Wheelchair accessibility: Yes
Recommended dishes: Chili, Wendy’S Baked Potatoes, Jr Cheeseburger, Soft Drink, Cheese Fries, French Fries, Hamburger, Baconator, Jr Cheeseburger Deluxe
Everytime I come here, they have some sort of “ technical difficulties “. I run a fast food restaurant and I know that’s bullcrap. Employee with the blue hair needs to be retrained on how to give customer service. Waited 5 min at the drive thru, said “ hello” then she wanted to get an attitude as if it’s my fault I was waiting there. Do better Wendy’s.
Service: 1
Go to Jack down the street their drive through works
Always want to rush the customer, and STILL get the order wrong...
Atmosphere: 1
Food: 2
Service: 1
George is a great energy! Very professional and great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
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