Whataburger

2910 W Thunderbird Rd, Phoenix
(602) 942-3989

Recent Reviews

Dion Hinojosa

I love Whataburger but I need yall to get it together.I came yesterday and ordered a sausage biscuit with the jalapeño cheddar biscuit and I got the regular biscuit.I came back this morning and told them they missed it and that I just want to make sure they get it right today. I don’t want anything free just the right product.When I get my food, it was a completely different sandwich ?‍♂️I went in and they gave me the right one but come on guys! Please get this right, I love your food

Atmosphere: 4

Food: 5

Service: 3

Brian Halstead

this location won't accept bump to pay if it's android they also take forever to make your order and even if your the only car in drive thru as soon as you pay they want you to pull around the front because they don't want you sitting in the drive thru and wait. it screws with they drive thru timer . I spoke with the manager she's a female and she was mean from the get go. she was so worried about her numbers on time in drive thru but cared less for my customer experience . the way she rejected my Google pay without trying was just rude but if that location really won't work with Android then the owners need to get that fixed . but to shee me out of drive thru just so who ever is monitoring won't know how long you wait for food I just felt the need to report it. I was on my lunch break I come in around 2sm and they took almost 20 min from when I ordered to time I got my food and I was only one there ..

Atmosphere: 1

Food: 3

Service: 1

Daniel Steitzer

Fast food.

Atmosphere: 2

Food: 3

Service: 4

ROBERT VAUGHN

I went just as there AC was being completed and Sandra with the best attitude greeted me at the drive-through entrance and definitely made my morning with her hospitality. We need more employees like this in our restaurants.

Atmosphere: 5

Food: 5

Service: 5

jeff gauchat

Always tasty ?

Atmosphere: 3

Food: 5

Service: 5

s suarez

Seems to have problems keeping the milkshake machine going

Food: 5

Service: 3

Nikki 333

Good as always love their food, and to stop by for a oldie but goodie

Atmosphere: 5

Food: 5

Service: 5

Stacy Haupt

Free burger with app sign up!!! Awesome. Other than that expensive!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Burger

Honoyoru

Absolutely ridiculous and false advertising about how they're open 24hrs. You need to change your signage to say that the Drive Thru is open 24hrs and not the lobby. So disappointing

Service: 1

Kelly Barrett

Best experience ever!! The crew tonight was friendly and awesome!! Great service!!

Atmosphere: 5

Food: 5

Service: 5

TAG WEST

Patty melts was delicious!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: French Fries, Sauce, Burger

Jennifer Couch

Employees super helpful with good suggestions the breakfast bowl there are no words to describe how amazing it is.

Todd Odell

Bad drive through experience with unapologetic staff. No response back about my complaint. Too bad.

Atmosphere: 2

Food: 5

Service: 2

Harvey Tempel

If I could rate lower I would, tonight me and my fiance paid 21$ for the most disappointing meal at a place that we never had issues at before. The restaurant is obviously not doing well with how fast the quality has gone down, me and my fiance have always enjoyed this location and even go out of our way to go here, tonight we ordered 1 pancake and bacon plate a la cart with a side of scrambled eggs, bacon breakfast bowl with gravy on the side a la cart, and a 3 piece chicken tender a la cart. I regret waiting to get home to eat since we couldn't noticed sooner if we would've checked but I've never had an issue before with them so I didn't feel a need they've never missed anything before. At the window we stopped and noticed the side gravy was smaller than usual and my fiance had no sauce for his strips, she told us we had to pay for extra gravy and and the extra sauce cup rudely until she was shown he wasn't givin the right sauce in the first place. When we got home we first noticed there was no side of scrambled eggs which we paid for. When I saw his strips I genuinely thought he had taken a bite on the way home, it was served to us with one peice looking look it was waiting to be put out of it's misery and hanging on by just a thread. Absolutely unacceptable, I really wish I was lying about this. The quality has gone down severely and I'd like to be compensated for this before coming back this restaurant again. We have been long time customers and this is just absolutely ridiculous, just go to a different restaurant instead and save your time and money.

Atmosphere: 1

Food: 1

Service: 1

Edison Ty

They were friendly and efficient. They got my order right and sent me on my way.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Whataburger Jr Burger, 1 Whataburger with Cheese Combo, Whataburger Whatameal with Onion Rings, French Fries, Double Whataburger with Cheese, Avocado, Sandwich, Burger

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