Worst location ever called 5times to place an order and each time was put on hold over 5 mins smh never would I return here ever again need to fire who ever answered the phone
Caleb Bianco
Told us our food would take an hour even though no one was there smh
ricardo alvarez
Manuel was extremely patient and helpful when attending to us. Excellent cleanliness!
CYD Lee
Second visit was as good as the first one.
Debbie Ruiz
The food was over cooked hard and crunchy called in and they said they needed
Atmosphere: 1
Food: 1
Service: 1
Javier Moreno
25 min wait for a online order that said it was ready....
Atmosphere: 1
Food: 5
Service: 1
Edgar Carpio
They don’t respect our military! Wingstop has always honored the military discount. You can even check online.The workers said the GM said no.
Cristian Eduardo Hernandez Ricardez
Everything was settled without exaggeration, even the parents over-salted it or I don't know if that's how they prepare it.
R MR
I ordered online to avoid having to wait. When I arrive 20 minutes later expecting my order to be ready soon after. There were 2 people ordering (the first was ordering for 3 people and the second was ordering for 4, my order was only for 2 people) so I waited patiently for another 7 minutes. Now that it had been almost 30 minutes since I placed my order I figured it would be ready, my mistake, I was told that it would be ready soon. After the 2 orders that were taken after I arrived were given to their customers I inquired again about mine. I was told that I would be next. Almost an hour after I made my online order I finally received my order. Lesson learned never order ahead at this location or you will have to wait twice as long. Simply unexcusable. No apology or anything.
Atmosphere: 1
Food: 5
Service: 1
Natasha Toledo
Horrible customer service, they messed up my order and i called around three times and the girl put me on hold for over 15 minutes because she was going to get “her manager”. I then hung up and called again and they answered fast and she was arguing with me the whole time and they didn’t want to remake my order correctly or give me back my money.
I’ve gotten the all in bundle but I only got 3 tenders instead of 6:(
Jonathan Espinoza
Terrible service I walked in we were first customers of the day 30 orders went out before I received mine I spent 1 hour and 20 minutes!!!!! Never again
Paul New River Dutilly
Unprofessional staff... You need to fire everyone and start over
Atmosphere: 1
Food: 1
Service: 1
Paul J Dutilly Jr
Unprofessional staff... You need to fire everyone and start over
samuel miller
Ordered delivery, and the order was canceled. Was told to call the store, and I did. Talked to the manager and I honestly could not understand anything she was saying, and I dont think she understood me either. What I got from our conversation is that it was stolen by the delivery driver. They offered to remake it but for pick up, she didn't understand that I couldn't pick it up which is why I did delivery. She kept asking when I could pick up even after I told her I can't. Could not provide me an answer about whether I'd be refunded since the first order was canceled, and then she hung up on me. I see other complaints on here about her. How she's still a manager I don't know. After speaking to her I think I understand why the chicken isn't always fully cooked and why we're constantly missing our drinks when we order delivery. Shes probably why the turnover is so high there.
Worst location ever called 5times to place an order and each time was put on hold over 5 mins smh never would I return here ever again need to fire who ever answered the phone
Told us our food would take an hour even though no one was there smh
Manuel was extremely patient and helpful when attending to us. Excellent cleanliness!
Second visit was as good as the first one.
The food was over cooked hard and crunchy called in and they said they needed
Atmosphere: 1
Food: 1
Service: 1
25 min wait for a online order that said it was ready....
Atmosphere: 1
Food: 5
Service: 1
They don’t respect our military! Wingstop has always honored the military discount. You can even check online.The workers said the GM said no.
Everything was settled without exaggeration, even the parents over-salted it or I don't know if that's how they prepare it.
I ordered online to avoid having to wait. When I arrive 20 minutes later expecting my order to be ready soon after. There were 2 people ordering (the first was ordering for 3 people and the second was ordering for 4, my order was only for 2 people) so I waited patiently for another 7 minutes. Now that it had been almost 30 minutes since I placed my order I figured it would be ready, my mistake, I was told that it would be ready soon. After the 2 orders that were taken after I arrived were given to their customers I inquired again about mine. I was told that I would be next. Almost an hour after I made my online order I finally received my order. Lesson learned never order ahead at this location or you will have to wait twice as long. Simply unexcusable. No apology or anything.
Atmosphere: 1
Food: 5
Service: 1
Horrible customer service, they messed up my order and i called around three times and the girl put me on hold for over 15 minutes because she was going to get “her manager”. I then hung up and called again and they answered fast and she was arguing with me the whole time and they didn’t want to remake my order correctly or give me back my money.
Restaurantji Recommends
I’ve gotten the all in bundle but I only got 3 tenders instead of 6:(
Terrible service I walked in we were first customers of the day 30 orders went out before I received mine I spent 1 hour and 20 minutes!!!!! Never again
Unprofessional staff... You need to fire everyone and start over
Atmosphere: 1
Food: 1
Service: 1
Unprofessional staff... You need to fire everyone and start over
Ordered delivery, and the order was canceled. Was told to call the store, and I did. Talked to the manager and I honestly could not understand anything she was saying, and I dont think she understood me either. What I got from our conversation is that it was stolen by the delivery driver. They offered to remake it but for pick up, she didn't understand that I couldn't pick it up which is why I did delivery. She kept asking when I could pick up even after I told her I can't. Could not provide me an answer about whether I'd be refunded since the first order was canceled, and then she hung up on me. I see other complaints on here about her. How she's still a manager I don't know. After speaking to her I think I understand why the chicken isn't always fully cooked and why we're constantly missing our drinks when we order delivery. Shes probably why the turnover is so high there.
Atmosphere: 1
Food: 2
Service: 1
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