Do not go to this Yogis location! I had a terrible experience at Yogis Grill off baseline and 24th ST. (Only this location). They made my roll wrong and refused to correct it or refund me. They told me to email their store manager which I asked what is their name and they refused to give me their managers name. I have never dealt with anything like this. Horrible way to do business. All of the other Yogis Grills have been great. Anyways I tried the email and phone number they gave me, but got no response. I would NOT recommend .
Atmosphere: 1
Food: 1
Service: 1
Cru Zin
Garbage location.
Atmosphere: 1
Food: 1
Service: 1
Justin Standley
This was the worst service and food. The sushi was absolutely horrible, and the teriyaki bowl had absolutely no flavor, and the chicken tasted like it wasn’t real. The rice that came in the bowl tasted like fish. 10 out of ten would never recommend
Food: 1
Service: 1
Jenni
I am extremely disappointed at the cook workers at this location. I ordered my food today. I ordered 4 meals and my 2 katsup meals with no sauce. The girls in the back made my meals with sauce. They stated that they will remake my food, and they took 40 more minutes for them only to give me the same chicken with the same sauce. I am a fragrant customer at this location and I am very frustrated because not only did the lady lied that my meals were going to be fresh. She also was very rude when I confronted her about my food taking so long. I dont understand the policy about no refunds. When clearly in this case the employees are making big mistakes. It is very expensive when I have a family of 4 and for us to get shitty food and service. I will not be returning back and Please do better on your refund policy and workers. I would have atleast be some what content, if I would have gotten my money back.
Food: 1
Service: 1
Rob Wheelz day
Very bad service . Workers rude even for a plastic cup for soy sauce. Even when asked to purchase a cup said they dont have any for sale . . Food was blah blah . Every yogis we have been to never this bad 👎
SLOTH13888
This will be our last visit. We have ordered here 3 separate times and had the same issue each time. My wife orders beef teriyaki with sauce on side. They leave the sauce off, but then try to charge us $1.50 for the side of sauce? But the sauce for this dish has already been paid for right? The same sauce that would be put on the dish, we just want on the side. No more, no less, same amount, just on the side. Am I confused? Nope, i am definitely right. Ive reached out to the District Manager twice now about this issue and have yet to receive a reply. Update: The DM reached out and let me know you can't do sauce on side. But you can order your dish without sauce and then pay an upcharge of $.50 for a side of sauce. They think you should cover the cost of a portion cup as well as pay extra for the sauce you've already bought. I buy portion cups in my restaurant for $.01136/ea I absolutely can't imagine charging my customers 45 times that amount because they want their sauce on the side.
Atmosphere: 1
Food: 1
Service: 1
Happy Mama
This place is awful. Food is terrible, employees are nasty.
Randy Hahn
Meh.. The service was good.. very friendly.. which should be the standard The food... yeah, no... very plain, the beef in the beef bowl was very fatty... the teriyaki sauce tasted like ketchup, and no Sriracha? What kind of place that serves Asian food doesn't have some type of Sriracha?
Will not be coming here again
Atmosphere: 2
Food: 1
Service: 3
David O
When you look at the chicken teriyaki bowl online, it shows it with broccoli. Then when I went there and got it, it only had zucchini. I showed them the photo of what I was supposed to get per their website, but they said they would have to charge me extra for broccoli which is shown in the photos of what you're supposed to get.
Atmosphere: 1
Food: 1
Service: 1
Rachel Wright
I have to give a shout out to this restaurant who went above and beyond for us today. Christine and Carla stayed after hours so we could pick up our large group order. We had a delayed flight that got us into Phoenix way past our scheduled time and these two were so caring and waited for us with patience and kindness. The food was delicious and we are just beyond grateful to them and their team.
The cashier was very kind and polite, quick to respond when I was ready to order.
I spent $15 on a regular teriyaki chicken bowl and a regular drink. Now I love teriyaki chicken and this bowl was very satisfying. My only complaint is that it could use a tad more sauce. Otherwise, it was great and I would go again.
Atmosphere: 5
Food: 5
Service: 5
María Arriaga
Good was good and service was excellent!! The employee Cristine performed an outstanding job with her services… She went above and beyond always smiling and was doing an amazing job explaining the menu items!! “Yogis’ grill, more employees like Cristine”👏👏👏👏👏
Atmosphere: 5
Food: 5
Service: 5
C M
We just left the location on Baseline and 24th… the hispanic employee with dark hair and glasses refused to give us a cup of water after making a purchase. She was also rude about getting extra teriyaki sauce.. she stated she “had” to pay for the extra sauce customers took. If this is true, then you should personally hand it out!!
Claudia Smith
The food is ok. The lady at the counter was helpful recommending meal options. But once we got to the drink part it’s when I wondered why in the world I am consuming from a poor and mediocre run management restaurant. Even though I paid a bottle of coke from their fridge, they refused to provide me a normal sized cup to pour out my drink. The worse part was when I observed one of their employees paying for their own fountain drink. That is absolutely a disgrace that the management can not even provide a free drink to their employees. Very sad. I said kinda joking to the lady at the counter that I would not come back to eat here. She replied: “It’s a personal decision if you come back or not”. Obviously, she did not care at all to gain/loose one more customer.
Atmosphere: 2
Food: 3
Service: 3
Jose A Sosa
The food was excellent—flavorful and well-prepared. While the portion sizes felt a bit small for the price, the overall experience was positive. The staff, especially Melanie, were warm, attentive, and made us feel welcome.
Do not go to this Yogis location! I had a terrible experience at Yogis Grill off baseline and 24th ST. (Only this location). They made my roll wrong and refused to correct it or refund me. They told me to email their store manager which I asked what is their name and they refused to give me their managers name. I have never dealt with anything like this. Horrible way to do business. All of the other Yogis Grills have been great. Anyways I tried the email and phone number they gave me, but got no response. I would NOT recommend .
Atmosphere: 1
Food: 1
Service: 1
Garbage location.
Atmosphere: 1
Food: 1
Service: 1
This was the worst service and food. The sushi was absolutely horrible, and the teriyaki bowl had absolutely no flavor, and the chicken tasted like it wasn’t real. The rice that came in the bowl tasted like fish. 10 out of ten would never recommend
Food: 1
Service: 1
I am extremely disappointed at the cook workers at this location. I ordered my food today. I ordered 4 meals and my 2 katsup meals with no sauce. The girls in the back made my meals with sauce. They stated that they will remake my food, and they took 40 more minutes for them only to give me the same chicken with the same sauce. I am a fragrant customer at this location and I am very frustrated because not only did the lady lied that my meals were going to be fresh. She also was very rude when I confronted her about my food taking so long. I dont understand the policy about no refunds. When clearly in this case the employees are making big mistakes. It is very expensive when I have a family of 4 and for us to get shitty food and service. I will not be returning back and Please do better on your refund policy and workers. I would have atleast be some what content, if I would have gotten my money back.
Food: 1
Service: 1
Very bad service . Workers rude even for a plastic cup for soy sauce. Even when asked to purchase a cup said they dont have any for sale . . Food was blah blah . Every yogis we have been to never this bad 👎
This will be our last visit. We have ordered here 3 separate times and had the same issue each time. My wife orders beef teriyaki with sauce on side. They leave the sauce off, but then try to charge us $1.50 for the side of sauce? But the sauce for this dish has already been paid for right? The same sauce that would be put on the dish, we just want on the side. No more, no less, same amount, just on the side. Am I confused? Nope, i am definitely right. Ive reached out to the District Manager twice now about this issue and have yet to receive a reply. Update: The DM reached out and let me know you can't do sauce on side. But you can order your dish without sauce and then pay an upcharge of $.50 for a side of sauce. They think you should cover the cost of a portion cup as well as pay extra for the sauce you've already bought. I buy portion cups in my restaurant for $.01136/ea I absolutely can't imagine charging my customers 45 times that amount because they want their sauce on the side.
Atmosphere: 1
Food: 1
Service: 1
This place is awful. Food is terrible, employees are nasty.
Meh..
The service was good.. very friendly.. which should be the standard
The food... yeah, no... very plain, the beef in the beef bowl was very fatty... the teriyaki sauce tasted like ketchup, and no Sriracha? What kind of place that serves Asian food doesn't have some type of Sriracha?
Will not be coming here again
Atmosphere: 2
Food: 1
Service: 3
When you look at the chicken teriyaki bowl online, it shows it with broccoli. Then when I went there and got it, it only had zucchini. I showed them the photo of what I was supposed to get per their website, but they said they would have to charge me extra for broccoli which is shown in the photos of what you're supposed to get.
Atmosphere: 1
Food: 1
Service: 1
I have to give a shout out to this restaurant who went above and beyond for us today. Christine and Carla stayed after hours so we could pick up our large group order. We had a delayed flight that got us into Phoenix way past our scheduled time and these two were so caring and waited for us with patience and kindness. The food was delicious and we are just beyond grateful to them and their team.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The cashier was very kind and polite, quick to respond when I was ready to order.
I spent $15 on a regular teriyaki chicken bowl and a regular drink. Now I love teriyaki chicken and this bowl was very satisfying. My only complaint is that it could use a tad more sauce. Otherwise, it was great and I would go again.
Atmosphere: 5
Food: 5
Service: 5
Good was good and service was excellent!! The employee Cristine performed an outstanding job with her services… She went above and beyond always smiling and was doing an amazing job explaining the menu items!! “Yogis’ grill, more employees like Cristine”👏👏👏👏👏
Atmosphere: 5
Food: 5
Service: 5
We just left the location on Baseline and 24th… the hispanic employee with dark hair and glasses refused to give us a cup of water after making a purchase. She was also rude about getting extra teriyaki sauce.. she stated she “had” to pay for the extra sauce customers took. If this is true, then you should personally hand it out!!
The food is ok. The lady at the counter was helpful recommending meal options. But once we got to the drink part it’s when I wondered why in the world I am consuming from a poor and mediocre run management restaurant. Even though I paid a bottle of coke from their fridge, they refused to provide me a normal sized cup to pour out my drink. The worse part was when I observed one of their employees paying for their own fountain drink. That is absolutely a disgrace that the management can not even provide a free drink to their employees. Very sad. I said kinda joking to the lady at the counter that I would not come back to eat here. She replied: “It’s a personal decision if you come back or not”. Obviously, she did not care at all to gain/loose one more customer.
Atmosphere: 2
Food: 3
Service: 3
The food was excellent—flavorful and well-prepared. While the portion sizes felt a bit small for the price, the overall experience was positive. The staff, especially Melanie, were warm, attentive, and made us feel welcome.
Atmosphere: 5
Food: 5
Service: 5
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