Burger King

Name: Burger King
Address: 365 E White Mountain Blvd, Pinetop-Lakeside, Arizona, 85935, US
Telephone: (928) 367-2565
Price range: $
Rating: 3.2

$ • Burgers, Fast Food

Hours:
365 E White Mountain Blvd, Pinetop-Lakeside
(928) 367-2565

Menu Order Online

About Burger King

Burger King at Pinetop has received mixed reviews lately. One customer had a negative experience with new crew members, experiencing mistakes in their order and rude service. Despite being a regular customer, they were disappointed with the decline in service quality. On the other hand, another customer and their granddaughter had a positive experience at the same location, finding great service, a clean atmosphere, and a cool place to relax. Additionally, a different customer praised the friendly and kind service they received from the women working at the drive-thru, highlighting the fresh and tasty food they enjoyed. The customer expressed gratitude towards the employees and suggested that they deserve a raise. Overall, the restaurant seems to have both areas of improvement and strengths in customer service, cleanliness, and food quality.

Recently, a customer ordered online and experienced great service, noting it around 7:30 pm on 4-13. They appreciated the friendly staff and wished everyone a good evening. The restaurant is a fast food burger joint where the burgers are good, and using coupons is recommended. Like many places in the US, prices have increased about 40% in the last three years due to inflation. One customer specifically ordered the award burger with an added patty for $1 and an order of fries through the app. The lady at the register was very nice, asking if the customer ordered a triple burger, which they confirmed, as they often do. The award burger is a double cheeseburger, but the customer expected a triple. The staff member asked if they were eating there, and the customer said no. After taking the order to their resort, they found the burger was a double, not a triple, and contacted Burger King to clarify. The representative was very kind and apologized, promising to provide a triple burger on their next visit if they mentioned his name. The customer was pleased with the friendly service and plans to return, feeling the staff's kindness and honesty made their experience positive despite the mistake.