Subway
3450 N Glassford Hill Rd, Prescott Valley
(928) 772-4005
Recent Reviews
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It was 545pm. No employees in sight. Stood there for a time before I was acknowledged. Neither employee was pleasant. Ordered 2 footlongs & a six inch. Did not have enough meatballs for a footlong and a six inch. No apology or offer to make more meatballs. Once home, all the bread was rock hard. Was really unhappy since we had to get alternative subs from what we originally wanted.
Atmosphere: 3
Food: 2
Service: 2
Sunday, March 2 around 1pm. The college age male that made this sandwich toasted on the wrong setting, didn't cut the sandwich, and got the sandwich wrong. I paid extra for all the stiff I didn't get on the sandwich. One bad experience is fine, but EVERY SINGLE time I go here, I have to hold their hand all the way through the process. Don't consider delivery with this place because you will NOT get what you ordered.
Atmosphere: 1
Food: 1
Service: 1
Barley put enough vegetables and added so much mustard after being told to put a little
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I placed my order for delivery at 8pm and 2 hours later they canceled my order because they were closing, a total shame.
Service: 1
Just had two sandwiches delivered bread so hard you can hit a ball with it
Asked for two of the 6.99 meal deals (a six inch sub with a bag of chips or 2 cookies and a drink) I asked for the hotshot Italiano but I’d like to customize the toppings, he refused so I said at least put no tomato’s (I’m allergic) opened my sandwich and he HAD to have put extra tomato’s from how many there were, my girlfriends sandwich was completely wrong as-well, AND he didn’t even give us our cookies or drinks, we asked for drinks and he said the meal doesn't come with them, and we asked for our cookies but he said they didn’t have any (the cookie rack was full)
Atmosphere: 2
Food: 1
Service: 1
Ordered online, came to pick up after 20 minutes. They hadn’t started the order, which one person was there with one new person, that was fine. After losing the order tickets, they reprinted my receipt in order to make the food, and it was awful. My wife got the wrong bread, no cheese sauce, they were out of roast beef so we had to sub with chicken. My sandwich was at least mostly correct but it was just thrown onto the bread, the mayo didn’t even make it inside the sandwich. Then they were out of pretzels the woman said, right now I feel as if she just didn’t want to make one.
No numbers to contact and make a complaint, they don’t answer the phone in the store, and they were rude to the 4 customers they had waiting.
Unless I’m called to have my complaints heard, I’ll go to the one down the street as they’re owned by a different franchise.
Atmosphere: 1
Food: 1
Service: 1
Tommy is absolutely amazing! Great salesmanship and energy, typically not found at fast food places so he deserves hell of a promotion for caring!!
Atmosphere: 5
Food: 5
Service: 5
So, this subway Is inside a walmart.But I have to say, I work pretty hard at avoiding subways. Almost anything is usually a better choice.But this Subway always blows my mind on the friendliness of the staff, like James, and the quality of the food/ingredients.I find myself getting a sub anytime im getting some groceries.James' positive and hard working attitude make it one of the best spots in town to grab a quick sandwich. Hope his managers appreciate him as much as I do.
Atmosphere: 4
Food: 5
Service: 5
James makes good wraps at subway in
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food at subway in Walmart I asked for bacon on my pizza and I got what I wanted it was absolutely the perfect pizza and I will never go anywhere else for a pizza ever again the manager is the best James I give u the most highly appreciate award of ever for making my food
Atmosphere: 5
Food: 5
Service: 5
Food is good. Service is is awful. Asked for a FL, ended charging for two 6inches just because half of the FL has onion and the other half doesn’t. When I asked about why they just said it is what it is. 0 acknowledgement, 0 customer service.
Atmosphere: 1
Food: 3
Service: 1
I understand there were only two people working but the "hurry up and order an get out" additude that was given was completely unacceptable. Our sandwiches were thrown together as fast as possible with no care. I couldn't even fi ish my sentence before being cut off. They gave us no time to look at the menu and they rushed us through the whole process. If you want customer service this is not the place. They also dumped the black pepper all over my sandwich. Literally all I could taste. I am disappointed to say the least.
Atmosphere: 1
Food: 1
Service: 1
Good customer service. Came in on my lunch break and they were fulfilling a large to-go order and set it aside to take mine and my co-workers orders. Very respectful and diligent. Atmosphere is a 4/5 because you can't help it being near the busy part of walmart. Would eat there again.
Atmosphere: 4
Food: 5
Service: 5
Really miss the Seafood Sensation!!!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sandwich, The Outlaw
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