Menchie's Frozen Yogurt

This location sucks. We came here and tried to use a coupon from the entertainment book (the coupon had the address for this location), and the girl working said she doesn’t know how to use it. This is frustrating because we drove to this specific location so we could use the coupon. I do not recommend this location and I myself will not be back here. February 1st 3:30pm.

Atmosphere: 1

Food: 4

Service: 1

This place was so good, and the girl at the cash register was so nice. The atmosphere was great and the place was very clean!!

Atmosphere: 4

Food: 4

Service: 5

Amazing ice cream, amazing staff, fruit could be kept up better to avoid being like a little soggy but other than that it's extremely cleanly and never disappoints.

Vegetarian options: If it's not labeled as the staff

Dietary restrictions: Obviously be careful for dairy intolerance and ask staff for clearance on whether or not it has things like nuts, egg, dairy, ect.

Kid-friendliness: Staff love seeing the kids- when they had color changing spoons the kids would get sooo excited and the staff were just so kind.

Atmosphere: 5

Food: 5

Service: 5

The BEST cakes!!! We do all our kids birthday cakes from Menchies. They even do a custom image so we could really personalize it. Wonderful staff at the Queen Creek location (especially Michelle Volk!), we always love coming here!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Cookie's 'N Cream Cake with Oreos, Sprinkles 'N Cream Froyo Cake

Love the Banana pudding Yogurt at this place !!Unfortunately they always rotating it so when that’s not available then the rest of the flavors are so so. Please don’t rotate the banana pudding one because that’s the best one.

Atmosphere: 4

Food: 4

Service: 4

My son loves this place because he can pick his own flavors and toppings.

Vegetarian options: Vegan options

Kid-friendliness: Kids can build their own

Great frozen yogurt. Friendly staff

Atmosphere: 5

Food: 5

Service: 5

I absolutely LOVE menchies! Their flavory are so delicious and there are so many flavors and topings to choose from! The staff is so friendly! They are very accommodating! 10 out of 10 would recommend to any one of my friends or family!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake

I haven't been to a fro-yo place in a few years. I was very disappointed with the reaction given to me when I declined to add a tip to my $9/each yogurt cups (total bill was almost $18 for two cups). I'm a great tipper when there is a service provided to me, ie: food server at a restaurant, the tire shop attendant checking the air in my tires, my plumber who gave me exceptional service, etc. These girls stood behind the counter, that's it. I did everything, filled my cups, added the toppings, put them on the scale...there was zero service given. The eye rolls and head shaking when I chose not to tip them for doing nothing for me was comical and enough to make me never return to this business. Employers, please teach the value of customer service and that you are not entitled a tip for doing nothing except showing me where to tap my credit card. My date of visit was 6/2/24 at roughly 7pm.

Atmosphere: 3

Food: 1

Service: 1

A lot of the different flavors were out of service and it didn’t look clean in there at all. Yogurt was good but I’d rather make the drive to Zoyo.

Great options especially for dairy free people

Atmosphere: 5

Food: 5

Service: 5

First off this was our first time there. Upon walking in the employee behind the counter was not friendly at all…not even sure why she was there as she did nothing! The doors, counters, tables were all FILTHY! There was no attempt to wipe anything down. Probably won’t be back because it was dirty. Oh yeah and my husband was like “WTH is the tip for???” Dumb it asks for that at checkout.

Atmosphere: 2

Food: 2

Service: 1

Went here for the first time and honestly what really got me was the asking for a tip at check out. We literally got our frozen yogurt and everything by OURSELVES and when checking out, it asks how much tip do we want to leave! For what? They didn’t do anything, the tipping is getting out of hand. That should not be on the check out pad.Frozen yogurt and toppings were decent, but it was freezing inside and the place was dirty, chairs were filthy and needed a good clean and wash.

Atmosphere: 2

Food: 4

Service: 1

Really enjoyed this place! One of our favorite Frozen Yogurts in the valley also the staff were very friendly and helpful. Elijah immediately had some sample cups for us and answered any questions we had. 10/10!

Always good, but always pricy.