MOD Pizza

MOD used to be great but I'm sure it depends on the store. Sorry to say but kids just don't care anymore. At this store the kids (employees) were more interested in chatting with each other and messing around. One of the 3 pizzas was undercooked. Tasty lemonade though. 👌

Very slow service.

We go here about once a month and have never seen it like it was this past weekend. Very disappointing service. The young man who came out to roll out the dough didn't put gloves on and when told by us that he needed to if that was ours his mood definitely got worse. Didn't throw out the one he touched and put it back in the box to be used for someone else but did put on gloves, rolled ours and went to the back without a word? Girl came over with attitude and made our pizzas without much conversation. The request by my partner for gloves was loud enough that other employees heard and a manager should have spoken to us or at the very least addressed the problem. They are lucky we aren't an inspector. Every employee that night seemed very disinterested in being there! If we hadn't had good experiences in the past we wouldn't have stayed and will think twice about visiting this location in the future!

Their regular crust is vegan, they have Beyond sausage and Daiya mozzarella cheese, and of course there are veggies galore. Very delicious and reasonably priced.

Waited in line for 30 minute and were told they were out of crust and ran everyone out of the store in line. They wouldn't take the in-store customers. Instead, were only building online orders. Staff is rude and builds pizzas with the fewest amount of each ingredient as possible. Wish there was a blaze pizza
close as it is the same concept but actually will build the pizza how you like with a smile (at least the one I go in Laurel MD). I like the MOD pizza if I could actually get one and not have to fight for portions every time and face rude staff with the demeanor of Eeyore.

Absoloutly ridiculous nobody is running this place children running around and the employees were ignoring customers to gossip about other employees, super unproffesional and a very uncomfortable experience. The short-haired blond employee with (surprise surprise) no name tag was hostile toward employees and customers, and didnt focus on food all

The service and atmosphere has gone down a ton since opening, luckily the pizza still is good. An Okay place If you don't mind a nasty bathroom and sticky tables, and very slow service.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Custom Pizza

I ordered from this restaurant and granted it was my family because I thought I chose delivery. I called right away once I noticed my mistake and the first time someone hung up in my face, the second time I called I let the phone ring, on my end, twenty times and someone finally answered and when I advised the young lady about my mistake she proceeded to tell me she didn’t have time to cancel my order because she was too busy. I asked her, do you are too busy to cancel my order that I’m giving you the order confirmation to, and she said she is busy on the oven, and they are short staffed. Very rude, unprofessional, at the end of the day you chose to work there, so why be disrespectful because the store is busy.

Signed a concerned customer

Atmosphere: 1

Food: 1

Service: 1

I love the build your own places! Mod has a variety of crusts including gluten free and a variety of toppings and sauces! Amazing place to dine in or take out. They have soda machines and fresh waters available!

Dietary restrictions: They have a gluten free crust and a keto friendly crust!

Wheelchair accessibility: Very accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Unlimited Toppings, Custom Pizza, Pesto

Slow service. Trash all over the floor by the drink station. Extremely rude young lady running the cash register who hardly muttered two words to customers but was totally ok shouting at her co workers.

The young lady who made our pizzas was super fun and enjoyable, I will give you that.

Recommended dishes: Custom Pizza

Good food for a decent price. I love that you can build your own personal pizza with as many toppings as you like without anyvaddirional charge. Andcthey also haveca cauliflower crust if you are trying to avoid bread or excess carbs. It is not too bad.

Atmosphere: 3

Food: 4

Service: 4

The best team ever! We accidentally order to go via the app at the wrong location and they took care of us. Wonderful team. We left them a strong tip!

Atmosphere: 5

Food: 5

Service: 5

OH MY GOD!! The person taking my order was the most incompetent and slow person I’ve ever met. Not only was she (or it?) were rude but she spent about ten minutes only taking my order. The people behind me’s order took so long my pizza was done by the time they had even finished. And it took a bit to be done. My pizza was burnt and the chicken was dryer than the Sahara desert. I usually love MOD but this experience is one of the worst I’ve ever had. Will not be returning. Thank whoever incompetent manager hired and trained the rude freak taking my order.

Atmosphere: 1

Food: 1

Service: 1

Worst experience in years. The pizza dough was so undercooked. Wont return

Atmosphere: 4

Food: 1

Service: 2

These guys re-made a pizza after I gave them the wrong instructions (they made it as I ordered it but I told them incorrectly) and they didn’t charge me for re-making it even after I insisted on paying for another pizza. Very friendly staff and the pizza is great as always!

Atmosphere: 5

Food: 5

Service: 5