Wingstop

They never make the order right.

I’ll post this to offset some of the negative reviews. Ordered on DoorDash. Bone-in wings, chicken tenders, and fries. The order was correct, timely, and the food was good. I’d order again.

To watch the circus of incompetence at this location was hilarious tonight. I place an order online through the wingstop website and got 7 tenders with ranch and a drink. Order arrives with 2 ranches missing...somehow only got 5/7 tenders all of which were TINY and no drink at all. Literally the only thing they got right was the flavor lol. I call to try and just get refunded for what DIDN'T show up and the dude on the phone says he can just give me a credit and next time I can call and just 'let them know' LOL no. The only other option to refund the order which was to bring back the food. The pettiness is hilarious and I live close by so I was like sure....ill bring it back. When I arrive it's just mass chaos with a bunch of gen Zer's running around yelling like chickens with their head cut off and the girl who assisted me says the guy I talked to on the phone is the ONLY guy that can give refunds and he left the store and will be back in 20 minutes. I'm seeing red at this point but I've already driven there so I wait. While I wait, I people watch and continuously watch streams of people come back through to doors with missing food items, missing drinks and DD drivers being told it will be 35 minutes all while these kids in the back are all yelling at each other and blaming one another. I've seen more organization from my 4 year old niece. Here's hoping they are able to figure out how to run a chicken wing restaurant XD

Atmosphere: 1

Food: 1

Service: 1

They said they couldn't do the freewings in store and that I only could do it only online well other wingstops said they could do it in store.

Came in around 9:15 last night, I walked in and waited for them to take my order bc they were all just chatting in the back and none of the registered were signed in. They take my order and just kinda stared at me when we finish not telling me if I was all set to just wait or anything. While I was waiting one of the girls just looked irritated being there and some of them were just sitting or chatting in the lobby. I ended up waiting 20+ minutes for my food because they put it on the counter and didn't say my name then put it on the pick up order shelf even though it was to-go. Nobody apologized or anything one of the girls just told the people in the back that we were here and then handed me the bag. I take it to my car and check it and there's practically no sauce on the hickory bbq wings and of course the fries are cold and i no longer wanted them bc wingstop fries are only good when they are warm. I will not return here.

Atmosphere: 1

Food: 3

Service: 1

Got a big order of 6o wings. Before leaving had to check my food was missing 2 orders of 5 wings. Got them made for me.
Then I got home and I guess I didn't check good enough was missing another order of 10 wings. Had to drive back to get them.
The first time I was there I noticed the girl in the back kept dropping wings and used tongs to put them back in the box.
The second time I went back they had a worker walking around eating wings out in the open!! Right where they mix the wings up.

Atmosphere: 3

Food: 3

Service: 1

This place is so nasty. Let you all know they have roaches.

Atmosphere: 1

Food: 1

Service: 1

It took 50 minutes to get our order. Part of the order was wrong and it took another 35 minutes to get correct order.

Atmosphere: 4

Food: 4

Service: 1

They handed us our cups and they were grimy covered with who knows what, then the drinks had no carbonation at all. It was flat soda. Wings were cold even though we were eating in and the cheese on the cheese fries tasted like canned fake nacho cheese. FYI the French fries are absolutely coated in sugar and it was overpowering everything. They didn’t wipe down the tables after clearing them. The ceiling was leaking everywhere. But, the ranch is the best ranch I’ve tasted. 👍

Atmosphere: 3

Food: 1

Service: 3

It was late the kids were hungry.. we got there at 10:00 ordered.. and thty didn't start cooking until 40 minutes later..we should have left.. i think thr lady knew it because s he bought us the good at 10:47??? We ordered it and pId at 10:06

Atmosphere: 4

Food: 3

Service: 3

Just got dinner with my sister and the service was so sweet!! Katrina was the women who took my order, and I don’t know who said hi to me in the back, but someone welcomed me!! I came in on April 9th at 8:30pm!! These two ladies were awesome!! Thanks for being sweet!!

Atmosphere: 5

Food: 5

Service: 5

Thomas was the boss. He was fast and funny. 10/10 service.

Recommended dishes: Chicken Wings, Seasoned Fries

Ordered wings at 5:55……waited over an HOUR and still didn’t have my order. Last time I came I got a sandwich and the chicken was completely raw. Pink raw. Don’t waste your time. Go somewhere else

First time here, had a good experience. Staff was friendly and they got my orders out in a reasonable amount of time. Before leaving I checked my orders to make sure I had the correct flavors, but when I got home I noticed they forgot a wing on 1 order, but the other order was correct. Next time I’ll be sure to count the number of wings I get, but overall good experience and nice crispy wings.

Atmosphere: 4

Horrible food. DON'T ORDER THE MILD BUFFALO sauce. It's just oil with no flavor.

All of the sauces and rubs that we ordered have basically no sauce.

Atmosphere: 1

Food: 1

Service: 3