Chipotle Mexican Grill

9301 E Shea Blvd, Scottsdale
(480) 860-6901

Recent Reviews

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Natalie Fein

Got food poisoning here

Max Hitch

Love this chipotle.

Atmosphere: 5

Food: 5

Service: 5

Lee Bryant

Owners have this place under staffed at all times. We go here 3 times a week and they have line out the door at 8pm because they don’t know how to staff. We will be driving to another chipotle if this continues.

Atmosphere: 4

Food: 5

Service: 1

Chasen Dvorak

I eat at this location almost every day or at least every other day. Today, just another day with another great experience! I always have a great experience when I come to this location!
The staff go above and beyond to ensure a positive experience for every customer. The environment depending on when you go, can be a little chaotic but that’s expected at lunch rushes. My food has always been fresh. I also tend to not order online tho because I usually eat there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl, Side of Guacamole, Burrito Bowl

Scott Howard

I was thinking about having lunch there but after reading the reviews I think I’m gonna pass. Doesn’t sound like a good place to eat.

Alicia Gonzalez Cotten

My veggie bean bowl arrived cold and had about 10 beans on it. So annoyed. CS was unhelpful.

Food: 1

Ivonne N

This time, the food was very spicy.
It had a good flavor but was quite spicy.

Atmosphere: 3

Food: 3

Service: 4

diana verdugo

To Whom It May Concern,
I hope this message finds you well. I am writing to express my disappointment regarding a recent experience I had at your establishment. During my lunch break with a co-worker, we encountered a staff member, Serenity, who unfortunately displayed a lack of professionalism and courtesy.
From the moment we approached the counter, it was apparent that Serenity was in a bad mood. She slammed our bowl on the table, and when I requested extra rice, her response was aggressive, as she added an additional scoop with little care. When it came time to choose a protein, I politely asked for chicken and requested extra as well. Her eye-roll and the way she carelessly provided the chicken added to an overall unpleasant experience. She slid my bowl across the table with a force that felt disrespectful. It’s disheartening to witness such behavior, not only towards us but also towards other customers who were in line after us. We all come to enjoy a meal and should be treated with respect and kindness. I understand that everyone has difficult days, but if one cannot maintain a level of professionalism, it might be best to take a step back.I hope this feedback helps in addressing this issue, as it is important for the atmosphere at your establishment to remain welcoming and friendly. Thank you for your attention to this matter.

Atmosphere: 1

Food: 1

Service: 1

Noah Martin

It was very clean inside the workers were efficient and got my food out fast definitely a higher quality chipotle!

Vegetarian options: They have a vegan protein option for the bowls

Kid-friendliness: you can get kids meals

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Burrito Bowl

L B

Undercooked rice. If you ask for extra something they act like someone's holding a gun to them under the table and give you a measly little scoop

Steven Azarian

L staff fr they need to learn how to make burritos. Why is everything cold? I say extra rice and the same guy everytime gives me like 2 pieces I said 2 scoops buddy

Atmosphere: 1

Food: 2

Service: 1

CUT Above

Flat out refused to add more lettuce to my bowl. Disgustingly rude girls who work there… they will giggle when you have an issue… very unprofessional chipotle corporate should be ashamed of this location, management and training.

Atmosphere: 1

Food: 1

Service: 1

Louiey V

Made me wait for no reason. Immature employees that like to act busy haha.

Atmosphere: 1

Food: 1

Service: 1

Scott

Way better than the chipotle on talking stick.

Atmosphere: 5

Food: 5

Service: 5

Stephen Busch

Chipotles are always ready to serve good and speedy Mexican type food. This Grill was no exception. Burritos are huge, as are thee bows, all with very good choices.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Burrito, Burrito Bowl

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