Panera Bread

14826 N Pima Rd, Scottsdale
(480) 290-7770

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Recent Reviews

Staff is always great!! I love the convenience of picking up my online ordered sip club beverages. The problem with this location is the state of the restaurant itself. The inside is dingy and often dirty and it SMELLS bad! I think removing the carpet and replacing with tiles floor would help.
Ordered extra cheese at lunchtime and got none at all...couldn't do much about it via phone or internet at the time to correct it, so I went in next day to make it right and they had zero suggestions for refunding or remaking it correctly...they just kind of assured me they wouldn't mess it up THIS time...cool cool. Duly noted. They won't fix their errors at rush time so: don't bother at lunch or dinner if you expect what you ordered in the sealed bag...
This was my first visit to a Panera since I returned from living abroad for 7 years. I must say, the quality has really taken a turn for the worse. The bread was incredibly hard, the meat chewy, and the soup was really salty. Nothing was fresh at all. I was very disappointed. The only thing they have going for them is the friendly staff. Unfortunately, it doesn't make up for the bad food quality.

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