Is it slipping or just me? While the service was great, my spouse ordered sausage and I ordered beef. We both got beef. She shrugged, and said 'whatever...' Itwas easily the most tasteless pile of beef ever...dry, unsalted, tasted like it had been sliced and boiled for days. Even my extra dip in the jus could not redeem it.Fries and drinks were fine. Sticking to dogs from now on...
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Beef Sandwiches
Norm Solomon
I ate a Great Italian Beef & shake. Fun staffDo Not forget the Chocolate
Atmosphere: 5
Food: 5
Service: 5
wade McCoig
Portillo's are always consistent if you love them in Chicago you'll love it anywhere you go to one.
Atmosphere: 5
Food: 5
Service: 5
Rose Ann Erb
Best burgers and frys always fresh and the way you orderinside or to goLove all there foods Quality at an affordable priceGreat staff
Parking: Several Handicap parking places up frontKid-friendliness: Great place to bring the kids, very family orientedWheelchair accessibility: Plenty of room for wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Big Beef
Bruce B
Always Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Italian Beef Sandwich, Onion Rings, Sausage
Nicholas Sample (Controversy Jerky)
Love it
Atmosphere: 5
Food: 5
Service: 5
Troy Liljeblad
Well the specials apparently are built to upsell. I was surprised that ice in my drink wasn’t “extra”. The cattle call serving line is probably cool if there is a couple customers. A complete fail when you are 10 deep wading through the mosh pit to get your food. Overall an average meal. I now understand why all “fast food” places are struggling.
Stacy Fiorentin
Good chili dogs
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings
Mariah L.
Received terrible service in the drive thru the other day. We arrived to the second window we pulled up to a man with his back turned to us head in the window we were not greeted. My children and I could hear his inappropriate conversation with his co workers inside. Decided to roll up my window so my kids wouldn't have to hear it THEN I start getting questions from the kids in the back seat mommy mommy "what does I kiss boys and girls mean" because your employee thought that was an appropriate lanyard to wear to work. We finally get our food and he just turns around and hands it to me without even looking at us or saying a single word still talking to his pals inside. So inappropriate and rude we won't be back.
Great food and atmosphere. Employees very nice but need a little patience. All in all. Good solid place
Atmosphere: 4
Food: 5
Service: 3
tobias frigerio
Shrinkflation in full effect here, raised the prices AND lowered the amount of meat in the combo sandwich. Corporate America.Won't be back
Atmosphere: 4
Food: 2
Service: 5
Maria N.
These places are always super clean. It's the perfect summer place since it's always chili in here.,. I love it!! The food is delicious. I've had the chili dog, burgers and now the reg hot dog. So delicious!! The chicken tenders are jumbo size. The kids split a 6 pc. The shakes are so thick and delicious. The person who took our order was super helpful with her suggestions. Everybody smiled. My kind of service.
L J
4 stars for atmosphere as we got take out. Food was as ordered and as expected for Portillo's. Counter help was satisfactory.
Atmosphere: 4
Food: 5
Service: 5
Melissa Ibach
While I mostly go for the cheese fries, it's also the smells of my childhood, the rapid service and consistent good quality that keeps us coming back for family meals.
Is it slipping or just me? While the service was great, my spouse ordered sausage and I ordered beef. We both got beef. She shrugged, and said 'whatever...' Itwas easily the most tasteless pile of beef ever...dry, unsalted, tasted like it had been sliced and boiled for days. Even my extra dip in the jus could not redeem it.Fries and drinks were fine. Sticking to dogs from now on...
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Beef Sandwiches
I ate a Great Italian Beef & shake. Fun staffDo Not forget the Chocolate
Atmosphere: 5
Food: 5
Service: 5
Portillo's are always consistent if you love them in Chicago you'll love it anywhere you go to one.
Atmosphere: 5
Food: 5
Service: 5
Best burgers and frys always fresh and the way you orderinside or to goLove all there foods Quality at an affordable priceGreat staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Beef Sandwiches, Onion Rings, Sweet Peppers, Gravy, Cake Shake, Burger, Hamburger, Chocolate Cake Shake
Parking: Several Handicap parking places up frontKid-friendliness: Great place to bring the kids, very family orientedWheelchair accessibility: Plenty of room for wheelchair.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Big Beef
Always Excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Italian Beef Sandwich, Onion Rings, Sausage
Love it
Atmosphere: 5
Food: 5
Service: 5
Well the specials apparently are built to upsell. I was surprised that ice in my drink wasn’t “extra”. The cattle call serving line is probably cool if there is a couple customers. A complete fail when you are 10 deep wading through the mosh pit to get your food. Overall an average meal. I now understand why all “fast food” places are struggling.
Good chili dogs
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings
Received terrible service in the drive thru the other day. We arrived to the second window we pulled up to a man with his back turned to us head in the window we were not greeted. My children and I could hear his inappropriate conversation with his co workers inside. Decided to roll up my window so my kids wouldn't have to hear it THEN I start getting questions from the kids in the back seat mommy mommy "what does I kiss boys and girls mean" because your employee thought that was an appropriate lanyard to wear to work. We finally get our food and he just turns around and hands it to me without even looking at us or saying a single word still talking to his pals inside. So inappropriate and rude we won't be back.
Restaurantji Recommends
Great food and atmosphere. Employees very nice but need a little patience. All in all. Good solid place
Atmosphere: 4
Food: 5
Service: 3
Shrinkflation in full effect here, raised the prices AND lowered the amount of meat in the combo sandwich. Corporate America.Won't be back
Atmosphere: 4
Food: 2
Service: 5
These places are always super clean. It's the perfect summer place since it's always chili in here.,. I love it!! The food is delicious. I've had the chili dog, burgers and now the reg hot dog. So delicious!! The chicken tenders are jumbo size. The kids split a 6 pc. The shakes are so thick and delicious. The person who took our order was super helpful with her suggestions. Everybody smiled. My kind of service.
4 stars for atmosphere as we got take out. Food was as ordered and as expected for Portillo's. Counter help was satisfactory.
Atmosphere: 4
Food: 5
Service: 5
While I mostly go for the cheese fries, it's also the smells of my childhood, the rapid service and consistent good quality that keeps us coming back for family meals.
Atmosphere: 5
Food: 5
Service: 5