I work right here to steakhouse so I went over there to meet somebody had a burrito it was amazing surprisingly and it's relaxing when I sit there and I can get some stuff done everyone was super nice as always here it's Scottsdale thank you
Atmosphere: 5
Food: 5
Service: 5
Edmund Kiang
Good location in
Atmosphere: 4
Food: 3
Service: 4
Brelynn
They sure do like to mess up orders here. Asked for a caramel crunch latte and got some bland drink with nothing, not even whipped cream or drizzle. At least they were friendly.
Atmosphere: 2
Food: 1
Service: 4
Evan Shikora
What’s better than overpriced coffee?
Valerie Turley
Worst customer service by “acting” manager Benjamin. I am disappointed in his inability to use discretion with the “rules” of the store regarding “sleeping“. My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store…. Benjamin proceeded to get my husbands attention and scolded him for sleeping.I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer(not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off.I am also well aware of policy, and how it may apply to specific settings. There’s also something called discretion and exceptions to policy. It may have been a good time to use such an idea.Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom.I have been a customer at this store since it opened and have never received such poor service.
Atmosphere: 3
Food: 3
Service: 1
MYSOFTCLOUD * WEB* (Billy)
Andy and others are
Atmosphere: 5
Food: 2
Service: 4
Valerie T.
Worst customer service by "acting" manager Benjamin. I am disappointed in his inability to use discretion with the "rules" of the store regarding "sleeping". My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store.... Benjamin proceeded to get my husbands attention and scolded him for sleeping. I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer (not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off. I am also well aware of policy, and how it may apply to specific settings. There's also something called discretion and exceptions to policy. It may have been a good time to use such an idea. Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom. I have been a customer at this store since it opened and have never received such poor service.
Jenn R.
Ordered via mobile order, picked it up. Drove several miles and started to drink my coffee only to realize the batista made a totally different drink and put it on my cup labeled with the correct drink. The drink that was not correct was actually pretty nasty and heavily tasted of cinnamon. The drink I ordered does not have cinnamon. Called the store and they would not credit the wrong drink back. Said I had to drive all the way back to that store. Not cool. $$ litterly poured down the drain.
Gabi P
The cashier was awkward. The register wasn't reading my
Atmosphere: 5
Food: 5
Service: 4
Karen Hyatt
This is a see and be seen disco Starbucks. The people watching is fantastic and the service is great.Parking: Tons of parkingKid-friendliness: Don’t bring your kids to this place. This is more of an adult location. People are working and lots of activity. Not kid friendly people here.Wheelchair accessibility: Very wheelchair accessible.
Omg, worst Starbucks experience ever, filthy store, horrible rotton service, and the prices horrible for terrible burnt
Atmosphere: 1
Food: 1
Service: 1
Robert Jones
Great location. Plain Black coffee was made appropriately. There was a little of everything happening inside from shoppers resting and recouping to students studying to people conversing in many different ways and levels. Relaxed and unconcerned experience. Good spot, will return. You'd like it, it is my guess.
Atmosphere: 5
Food: 5
Service: 5
Richard Moore
Temporarily closed on 28 DEC 2023
Gayl B.
Lovely location to just pop in for a coffee after or in between shopping in Kirkland Commons. Lots of inside and outside seating. Service was fast as I used the app to order ahead.
Karli Berger
You can get the same coffee at any location, but the staff at this location is exceptional. They greet regular customers by their first name and treat everyone who walks through the door with kindness.
I work right here to steakhouse so I went over there to meet somebody had a burrito it was amazing surprisingly and it's relaxing when I sit there and I can get some stuff done everyone was super nice as always here it's Scottsdale thank you
Atmosphere: 5
Food: 5
Service: 5
Good location in
Atmosphere: 4
Food: 3
Service: 4
They sure do like to mess up orders here. Asked for a caramel crunch latte and got some bland drink with nothing, not even whipped cream or drizzle. At least they were friendly.
Atmosphere: 2
Food: 1
Service: 4
What’s better than overpriced coffee?
Worst customer service by “acting” manager Benjamin. I am disappointed in his inability to use discretion with the “rules” of the store regarding “sleeping“. My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store…. Benjamin proceeded to get my husbands attention and scolded him for sleeping.I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer(not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off.I am also well aware of policy, and how it may apply to specific settings. There’s also something called discretion and exceptions to policy. It may have been a good time to use such an idea.Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom.I have been a customer at this store since it opened and have never received such poor service.
Atmosphere: 3
Food: 3
Service: 1
Andy and others are
Atmosphere: 5
Food: 2
Service: 4
Worst customer service by "acting" manager Benjamin. I am disappointed in his inability to use discretion with the "rules" of the store regarding "sleeping". My husband closed his eyes while sitting next to me while I ate and drank food/beverages purchased at the store.... Benjamin proceeded to get my husbands attention and scolded him for sleeping. I am well aware the rule is in regards to transient occupying the lobby and seeping, as this is a problem in our city. That was not this. A well dressed, paying customer sitting upright at a table next to his wife who was on her computer (not lying on the table, or on the ground, or in a random chair of the store), simply closing his eyes and dozing off. I am also well aware of policy, and how it may apply to specific settings. There's also something called discretion and exceptions to policy. It may have been a good time to use such an idea. Ben may want to spend more time on valuable customer service and environmental conditions like replacing the empty toilet paper discovered in his bathroom. I have been a customer at this store since it opened and have never received such poor service.
Ordered via mobile order, picked it up. Drove several miles and started to drink my coffee only to realize the batista made a totally different drink and put it on my cup labeled with the correct drink. The drink that was not correct was actually pretty nasty and heavily tasted of cinnamon. The drink I ordered does not have cinnamon. Called the store and they would not credit the wrong drink back. Said I had to drive all the way back to that store. Not cool. $$ litterly poured down the drain.
The cashier was awkward. The register wasn't reading my
Atmosphere: 5
Food: 5
Service: 4
This is a see and be seen disco Starbucks. The people watching is fantastic and the service is great.Parking: Tons of parkingKid-friendliness: Don’t bring your kids to this place. This is more of an adult location. People are working and lots of activity. Not kid friendly people here.Wheelchair accessibility: Very wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Crème
Restaurantji Recommends
Omg, worst Starbucks experience ever, filthy store, horrible rotton service, and the prices horrible for terrible burnt
Atmosphere: 1
Food: 1
Service: 1
Great location. Plain Black coffee was made appropriately. There was a little of everything happening inside from shoppers resting and recouping to students studying to people conversing in many different ways and levels. Relaxed and unconcerned experience. Good spot, will return. You'd like it, it is my guess.
Atmosphere: 5
Food: 5
Service: 5
Temporarily closed on 28 DEC 2023
Lovely location to just pop in for a coffee after or in between shopping in Kirkland Commons. Lots of inside and outside seating. Service was fast as I used the app to order ahead.
You can get the same coffee at any location, but the staff at this location is exceptional. They greet regular customers by their first name and treat everyone who walks through the door with kindness.
Service: 5