Josh was friendly and professional😊 Even though they were super busy, he made the experience smooth and welcoming!!
Charlotte Ross
The baristas Ashley and Madison were so kind and lovely!
Madison Humphries
This location is never open and severely understaffed
Ashley Smith
I work in the mall and close regularly, I used to get a somewhat healthy dinner every day. In the past Month the hours have changed, saying you close at 6p but you're advertising a lie....I go to lunch at 5p and it's already closed. I understand if you're understaffed but don't lie to your loyal customers. Like someone else stated I've also changed my routine and go to Nordstrom's cafe. Very disappointing
Elysia Yin
I had already purchased a drink and was sitting down when a barista came over and told me I needed to order something if I wanted to sit. I felt very uncomfortable as I had already placed my order, and it came across as disrespectful. I hope your team can better train staff on how to approach such situations more politely and professionally.
Erin Bonesteel
New shop! Happy they're out of the kiosk. That said, drinks are rushed and sub-par. Often not full (out of the last three orders, all were underfilled). Much better options in the mall with the Nordstrom EBar and Capital One Cafe. This location is always incredibly crowded and baristas are clearly overwhelmed.
Rylee Chisamore
Kinda crowded
Haley Fraser
We waited in line for 30 minutes for just a regular coffee with half and half. We finally got it and it was half cream half coffee so we asked to have it redone how it was supposed to be. They took the coffee and made us wait another 10 minutes just to put the same coffee back out and pretend they redid it. Will not come to this location again.
Terrance Gluvna
1 minute to order, 30 minutes to receive an iced coffee. Unreal.
TV2451
A nice way to start the day. We left our hotel and headed our for hikes, visits, and a little shopping, but first we stopped here for some coffee and to map out our plans for the day. Good stop.
I work in the fashion square so I come to this location quite often since it opened. Please don’t waste your money here, there is an excellent coffee shop at the entrance of Nordstrom. I’ve ordered from this Starbucks location probably 20+ times and when I say the only time I’ve received my order right has been the times I’ve order a pike roast and even then it takes them 20 minutes to pour. I order hot matcha quite often and EVERY TIME my matcha is just chucks of powder. The staff is not friendly and does not care whether your order is right or not (they clearly were not trained properly.) Please don’t waste your money here.
Atmosphere: 2
Food: 1
Service: 1
Paige Dormal
Would give this place a ZERO if I could. Baristas are straight up rude and do not know how to make a simple drink. During the Holidays, I would get the Peppermint Mocha... Wasn't even filled, looked like it was half drank. Not to mention, it was basically cold. Would sit there for 10 minutes at a time to wait for my "half cold" drink?? I come here before work in mornings and order same thing every time. It has never tasted how it is supposed to and is always terrible. I always try to give benefit of doubt, but am disappointed every time. The employees look miserable working there and you could tell they could care less if they make your drink or food item. One time I got my everything bagel because Starbucks bagels are my favorite. The guy repeated my order to me and said toasted WITH cream cheese. I got my bagel and I asked for my cream cheese that i PAID the upcharge for. The two girls acting like they were about to catch me in a lie, said "We are going to have to charge you for that-- we don't give it for free" I clearly know that and said i did pay for it, it is on my receipt. They went up to register and completely looked up my order just to make sure I wasn't lying. Another time I bought the bagel and cream cheese, they didn't put a knife in the bag. I just watched the guy give some other person a knife, so I kindly asked for a knife. "Oh sorry we are all out" I told him i just watched him give another knife out and what i was supposed to do to put cream cheese on my bagel. He just left and didn't say anything. I have tried and tried to go back and like them, but it is the WORST coffee and experience ever. I DONT RECOMMEND GOING--- Go to circle K, im sure it will be better coffee than here.
Atmosphere: 1
Food: 1
Service: 1
J Maxwell
Nice new Starbucks in fashion square. I was hoping for a Reserve location but maybe in the near future.
Really friendly staff and drink was tasty.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Natalie Cottier
Staff are nice but this is by far the slowest Starbucks I’ve ever been too. I mean globally, travelled and lived all over the world and it’s not great .
Josh was friendly and professional😊 Even though they were super busy, he made the experience smooth and welcoming!!
The baristas Ashley and Madison were so kind and lovely!
This location is never open and severely understaffed
I work in the mall and close regularly, I used to get a somewhat healthy dinner every day. In the past Month the hours have changed, saying you close at 6p but you're advertising a lie....I go to lunch at 5p and it's already closed. I understand if you're understaffed but don't lie to your loyal customers. Like someone else stated I've also changed my routine and go to Nordstrom's cafe. Very disappointing
I had already purchased a drink and was sitting down when a barista came over and told me I needed to order something if I wanted to sit. I felt very uncomfortable as I had already placed my order, and it came across as disrespectful. I hope your team can better train staff on how to approach such situations more politely and professionally.
New shop! Happy they're out of the kiosk. That said, drinks are rushed and sub-par. Often not full (out of the last three orders, all were underfilled). Much better options in the mall with the Nordstrom EBar and Capital One Cafe. This location is always incredibly crowded and baristas are clearly overwhelmed.
Kinda crowded
We waited in line for 30 minutes for just a regular coffee with half and half. We finally got it and it was half cream half coffee so we asked to have it redone how it was supposed to be. They took the coffee and made us wait another 10 minutes just to put the same coffee back out and pretend they redid it. Will not come to this location again.
1 minute to order, 30 minutes to receive an iced coffee. Unreal.
A nice way to start the day. We left our hotel and headed our for hikes, visits, and a little shopping, but first we stopped here for some coffee and to map out our plans for the day. Good stop.
Restaurantji Recommends
Can’t even get a water cup here
Service: 1
I work in the fashion square so I come to this location quite often since it opened. Please don’t waste your money here, there is an excellent coffee shop at the entrance of Nordstrom. I’ve ordered from this Starbucks location probably 20+ times and when I say the only time I’ve received my order right has been the times I’ve order a pike roast and even then it takes them 20 minutes to pour. I order hot matcha quite often and EVERY TIME my matcha is just chucks of powder. The staff is not friendly and does not care whether your order is right or not (they clearly were not trained properly.) Please don’t waste your money here.
Atmosphere: 2
Food: 1
Service: 1
Would give this place a ZERO if I could. Baristas are straight up rude and do not know how to make a simple drink. During the Holidays, I would get the Peppermint Mocha... Wasn't even filled, looked like it was half drank. Not to mention, it was basically cold. Would sit there for 10 minutes at a time to wait for my "half cold" drink?? I come here before work in mornings and order same thing every time. It has never tasted how it is supposed to and is always terrible. I always try to give benefit of doubt, but am disappointed every time. The employees look miserable working there and you could tell they could care less if they make your drink or food item. One time I got my everything bagel because Starbucks bagels are my favorite. The guy repeated my order to me and said toasted WITH cream cheese. I got my bagel and I asked for my cream cheese that i PAID the upcharge for. The two girls acting like they were about to catch me in a lie, said "We are going to have to charge you for that-- we don't give it for free" I clearly know that and said i did pay for it, it is on my receipt. They went up to register and completely looked up my order just to make sure I wasn't lying. Another time I bought the bagel and cream cheese, they didn't put a knife in the bag. I just watched the guy give some other person a knife, so I kindly asked for a knife. "Oh sorry we are all out" I told him i just watched him give another knife out and what i was supposed to do to put cream cheese on my bagel. He just left and didn't say anything. I have tried and tried to go back and like them, but it is the WORST coffee and experience ever. I DONT RECOMMEND GOING--- Go to circle K, im sure it will be better coffee than here.
Atmosphere: 1
Food: 1
Service: 1
Nice new Starbucks in fashion square. I was hoping for a Reserve location but maybe in the near future.
Really friendly staff and drink was tasty.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Staff are nice but this is by far the slowest Starbucks I’ve ever been too. I mean globally, travelled and lived all over the world and it’s not great .
Atmosphere: 4
Food: 4
Service: 2
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