Jack In The Box

2039 El Mercado Loop, Sierra Vista
(520) 417-0990

Recent Reviews

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Isabella

I went there to grab a sweet tea and dinner,the food was cold the people were super rude and mean to their employees and me when all I asked for was a sweet tea but they parked me and I was waiting for 14 minuets

Robert Turner

This is the first time we've been in here in quite a while because of bad service and food in the past. I am very happy that we decided to come back because everything was wonderful. From the moment we entered the restaurant, Anthony greeted us and told us that it was good to see us again , which made us feel very welcome from the start. As a matter of fact, all of the employees seem to be very happy and showed that to the customers.
Not only were our sandwiches pretty enough to put in a JITB ad, but they were absolutely perfect.
We will be back very soon and frequently if this continues. Great job to whoever lit a fire in this staff.

Tracy Sellman

Most horrible fast food experience ever, just too much needs major work, staff, food quality, management, building , will never be going back ,ever!

Tack Hunt

6/11 @530pm. 7 cars waiting for our order. All asked to pull forward into the parking lot to wait. No one in the dinning area. SAD

Heith Platz

I'm get off work late and it's always the same guy working the window his name is Orion and he's always so nice and friendly and the food comes out quick with good service !

Atmosphere: 5

Food: 4

Service: 5

Ginny Wall

Worst burger! Had a smash bacon burger and it was extremely salty!! And the fries were hard and not tasty at all !

Atmosphere: 3

Food: 1

Service: 4

Simon Galvez

Got burger no lettuce or tomato only pickles and bread was supposed to be smash burger only smashed was the burger

Atmosphere: 1

Food: 1

Service: 2

Ms V

Fresh French Toast sticks hit every time with the cinnamon 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

jonathan f

Worst service restaurant in Sierra Vista, go-to the one on fry, at least they take your order. This one by the mall has zero training it seems, they yell at each other, ignore customers.. this is on multiple visits, not just a one time deal.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Sourdough Jack, Egg Rolls, Breakfast Sandwich, Homestyle Ranch Chicken Club

bill shumsky

The food is always fresh. The employee's take great care in preparation and service.

Atmosphere: 5

Food: 5

Service: 5

Rivka Tachibana

Of you are looking to get some food and want variety this is the place the menu is very diverse, service is great fast and friendly, I don't go here often but I enjoyed my visit.

Dietary restrictions: If you want to cut carbs you can ask for your sandwich in lettuce

Kid-friendliness: They have a full kids menu and a budget menu.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Seasoned Curly Fries, Bacon & Swiss Buttery Jack, Jumbo Jack, Breakfast Jack, Sausage Egg Cheese Croissant w Hashbrown & Iced Mocha Coffee, Homestyle Ranch Chicken Club, Breakfast Sandwich, Supreme Croissant Combo

Relly W

Prices are very high.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Fries, Egg Rolls, Jumbo Jack, Homestyle Ranch Chicken Club

Deborah Harris

Food was hot and fresh, service was prompt and greeted when I came in with a friendly (not just the welcome blah blah you get everywhere now with no one looking at you) greeting and eye to eye contact. Other than the fact that one of the employees was obviously not happy about something to employees that I dealt with were both very friendly and courteous and the restaurant was clean.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg Rolls, Breakfast Sandwich

Larry Tait

Regarding store #1554 Mercado Loop in Sierra Vista, AZ. I would like to commend Mya (sp?) for providing a nice experience for our lunch on 9/14/24. Eating out isn’t always about the food, but about the customer service as well. Jackie was efficient, polite and professional. While there, she politely & patiently took our order, wiped down tables, emptied outside trash receptacles and emptied the inside trash. All with a smile on her face greeting customers and as we left, she waved and told us to come back soon. Wow! I almost looked around to see if there were cameras as it seemed like a Jack In The Box commercial was being filmed! Great job Mya!

Atmosphere: 5

Food: 5

Service: 5

Tracy Gutierrez

We have been eating here for several years now. Mainly lunch or breakfasts. The staff is always professional & friendly. Love this Jack in the Box! Prices high for their food, like every other fast food place.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Seasoned Curly Fries, Egg Rolls, Jumbo Jack, Homestyle Ranch Chicken Club, Breakfast Sandwich

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