Came into Tropical this afternoon, and was treated with smiles and a bubbly atmosphere, ALL the staff had smiles on their faces. Store was very clean. Jai the manager on duty was very personable and was even helping her staff during a rush. My food was fresh and made in under three minutes. Jai amazing job tasted delicious. Jaret made me a smoothie that was well blended and full of flavor his coworker Heather did Amazing helping and the team work shined through the employees that were working. Great job, definitely a better experience than the last time I was there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Carol Milloy
Nice welcome. Excellent customer service! Fresh salads and sandwiches. Refreshing smoothies! Michael, the manager was patient in explaining the App and reward points. Thank you
Atmosphere: 5
Food: 5
Service: 5
Cindy Murguia
I went through one day when I was having a rough day and this cutie patootie named julian had served me and he was so sweet and made me feel welcomed.
Atmosphere: 4
Food: 5
Service: 5
christa marie
service was terrible. food was alright.
Ry Bajanconcepts (bajanconcepts)
Newly added to the Sierra Vista community, located on the west side of Hway 92. Very clean with a simple style layout for seating. Parking is no ideal as it intersects with traffic off the 92 and the venue across from it in the same parking lot, so be mindful of constant back and forth traffic. Clean rest rooms. Each time I have visit for my wife's Chia oatmeal pudding and my kids smooties, the staff have been pretty hectic trying to keep up w/ drive up and walk-in customers. A bit pricey, but you pay for convenience of you not having to go home and blend things yourself. Metal seats inside and outside, not the most comfortable, but I'm sure your stop won't be as long as a regular sit in restaurant. It is nice to have options.
Atmosphere: 5
Food: 4
Service: 4
G Meyer
Really happy they are here in SV. Loved the smoothies we got & will be back to try the yummy looking sandwiches, wraps. All made to order & friendly staff. Drive thru too. Followup..eaten here, really good wraps & had an Acali bowl. ?
Vegetarian options: Yes
Dietary restrictions: Healthy
Parking: Next to Culver’s, but own parking.
Kid-friendliness: Family friendly.
Wheelchair accessibility: Yes..and parking up front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl, Three Cheese Chicken 'Dilla
Ellen C Hartman
Didn't go inside, used drive through. The smoothie was great.
Food: 4
Service: 5
Rchl Siela
No waiting in line to order this time! Lots of choices. Friendly, caring associate offered a menu amd suggested the app for special deals. I was serveda smoothie and fresh sandwich in 6 minutes.
Atmosphere: 5
Food: 5
Service: 5
Linda Susan Torrence
Not many great places in our little town but this one is great!
Went yesterday mid afternoon and ordered a Mango Pineapple smoothie. First impressions: restaurant is very clean, including the windows ,door and floor. Temperature was cool and comfortable as it was 98 degrees outside. One family was seated at a table and two staff were busy behind the counter . The manager came out and cordially greeted us. As the other two staff were busy he pitched in to help and made my smoothie. I miss Jamba Juice so I had high expectations. This smoothie did not disappoint. Chunks of mango and pineapple blended perfectly. UmUm good and refreshing. Price was spot on for the 24 oz volume. We definitely will return to try the breakfast options and other smoothies. Glad this business is here - wish we had one in Bisbee!
Atmosphere: 5
Food: 5
Service: 5
Alex dlv
Delicious smoothies
Atmosphere: 3
Food: 5
Service: 5
K Jans
Smoothies and food are made fresh while you wait. The Avocalada is excellent!
Atmosphere: 5
Food: 5
Service: 5
Sheena Woolwich
We've gone to Tropical cafe A lot since it opened. The smoothies when done right are beyond compare.
We love that they use real fruit and have options to lower sugar or use substitutes. Although I wish they had a stevia or monkfruit option. The acai bowls are a delicious frozen treat.
We've tried a couple of the flat bread options and the ciabatta sandwich and they're ok but nothing remarkable. The ciabatta bread they use tastes like a high quality white bread to me more than ciabatta but it's not terrible.
When We've gone thru the drive thru the staff have always been friendly but more than once they've been unaware of how to redeem a coupon such as the ones from the receipt surveys, which isn't a huge deal but is noteworthy. When We've gone in however both at the SV location and at tucson locations We've encountered a trend of their staff avoiding greeting and assisting guests unless they are the specific. Person at the register already. What I mean is I've walked in to no staff and the first person to come out ignores me while they grab things and go back or while they work on making drinks and I've also walked in and had one person helping someone at the register while 2 or 3 other people go in and out making items and grabbing items in the prep are and none of them address anyone coming in or waiting. They have a pick up area for pick up orders but 1. It isn't obvious if you're new to it and 2. They rarely use it anyway. At the sv location the first time I went in for a pick up (my own not a dasher) i went to the register and was told to check the cubby and it was there, all good. The next time I went in but my order wasn't in the cubby so I went to the register and waited until someone finally assisted me and they told me to check the cubby but they also looked and saw it was on their side behind the cubbies where I wouldn't be able to get to it. This has happened several times but sometimes the order is on the back counter behind the register and no where near the cubbies.
I've received the entirely wrong drink once, ordered acai berry boost which is distinctly purplish color but received what I think was a pomegranate plunge as it tasted like one I've tried and was a very pale pink it was clearly not the acai tho as I've had it multiple times and it's never been pale pink.
Another time we ordered a peanut butter cup thru the drive thru and asked for extra dark chocolate, as this is how my husband always orders it and loves it. But at the window she didn't confirm the extra dark chocolate so my husband asked and she said "it already comes with dark chocolate", I explained politely we asked for extra dark chocolate and she said ok hold on and closed the window. She came back with the receipt which read Xtra peanut butter but it had a void so I thought they did Xtra peanut butter instead of Xtra chocolate and fixed it hence the void but I was wrong they hadn't done Xtra anything and added Xtra peanut butter despite her confirming out loud that we were asking for Xtra dark chocolate... it was very peanut buttery and not chocolatey my husband was disappointed but didn't want to drive back around thru the full drive thru since the minimal parking was full. We did let them know via the receipt survey and corporate did offer us a replacement item on our next visit, so I appreciate that they tried to make it right. However, ironically while I was getting my replacement drink I overheard the girl making the smoothies tell her coworker that he had forgotten to flip something over and she had been putting the wrong flavor berry in drinks all day. Which they laughed off and that was a bit concerning, even if it is relatable. They need better training.
We've had drinks done just slightly wrong a couple of times where the taste was just not quite right. Bu
Went yesterday mid afternoon and ordered a Mango Pineapple smoothie. First impressions: restaurant is very clean, including the windows ,door and floor. Temperature was cool and comfortable as it was 98 degrees outside. One family was seated at a table and two staff were busy behind the counter . The manager came out and cordially greeted us. As the other two staff were busy he pitched in to help and made my smoothie. I miss Jamba Juice so I had high expectations. This smoothie did not disappoint. Chunks of mango and pineapple blended perfectly. UmUm good and refreshing. Price was spot on for the 24 oz volume. We definitely will return to try the breakfast options and other smoothies. Glad this business is here - wish we had one in Bisbee!
Love the acai bowl, and wraps
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pesto
Came into Tropical this afternoon, and was treated with smiles and a bubbly atmosphere, ALL the staff had smiles on their faces. Store was very clean. Jai the manager on duty was very personable and was even helping her staff during a rush. My food was fresh and made in under three minutes. Jai amazing job tasted delicious. Jaret made me a smoothie that was well blended and full of flavor his coworker Heather did Amazing helping and the team work shined through the employees that were working. Great job, definitely a better experience than the last time I was there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap
Nice welcome. Excellent customer service! Fresh salads and sandwiches. Refreshing smoothies! Michael, the manager was patient in explaining the App and reward points. Thank you
Atmosphere: 5
Food: 5
Service: 5
I went through one day when I was having a rough day and this cutie patootie named julian had served me and he was so sweet and made me feel welcomed.
Atmosphere: 4
Food: 5
Service: 5
service was terrible. food was alright.
Newly added to the Sierra Vista community, located on the west side of Hway 92. Very clean with a simple style layout for seating. Parking is no ideal as it intersects with traffic off the 92 and the venue across from it in the same parking lot, so be mindful of constant back and forth traffic. Clean rest rooms. Each time I have visit for my wife's Chia oatmeal pudding and my kids smooties, the staff have been pretty hectic trying to keep up w/ drive up and walk-in customers. A bit pricey, but you pay for convenience of you not having to go home and blend things yourself. Metal seats inside and outside, not the most comfortable, but I'm sure your stop won't be as long as a regular sit in restaurant. It is nice to have options.
Atmosphere: 5
Food: 4
Service: 4
Really happy they are here in SV. Loved the smoothies we got & will be back to try the yummy looking sandwiches, wraps. All made to order & friendly staff. Drive thru too. Followup..eaten here, really good wraps & had an Acali bowl. ?
Vegetarian options: Yes
Dietary restrictions: Healthy
Parking: Next to Culver’s, but own parking.
Kid-friendliness: Family friendly.
Wheelchair accessibility: Yes..and parking up front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl, Three Cheese Chicken 'Dilla
Didn't go inside, used drive through. The smoothie was great.
Food: 4
Service: 5
No waiting in line to order this time! Lots of choices. Friendly, caring associate offered a menu amd suggested the app for special deals. I was serveda smoothie and fresh sandwich in 6 minutes.
Atmosphere: 5
Food: 5
Service: 5
Not many great places in our little town but this one is great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went yesterday mid afternoon and ordered a Mango Pineapple smoothie. First impressions: restaurant is very clean, including the windows ,door and floor. Temperature was cool and comfortable as it was 98 degrees outside. One family was seated at a table and two staff were busy behind the counter . The manager came out and cordially greeted us. As the other two staff were busy he pitched in to help and made my smoothie.
I miss Jamba Juice so I had high expectations. This smoothie did not disappoint. Chunks of mango and pineapple blended perfectly. UmUm good and refreshing. Price was spot on for the 24 oz volume. We definitely will return to try the breakfast options and other smoothies. Glad this business is here - wish we had one in Bisbee!
Atmosphere: 5
Food: 5
Service: 5
Delicious smoothies
Atmosphere: 3
Food: 5
Service: 5
Smoothies and food are made fresh while you wait. The Avocalada is excellent!
Atmosphere: 5
Food: 5
Service: 5
We've gone to Tropical cafe A lot since it opened. The smoothies when done right are beyond compare.
We love that they use real fruit and have options to lower sugar or use substitutes. Although I wish they had a stevia or monkfruit option.
The acai bowls are a delicious frozen treat.
We've tried a couple of the flat bread options and the ciabatta sandwich and they're ok but nothing remarkable. The ciabatta bread they use tastes like a high quality white bread to me more than ciabatta but it's not terrible.
When We've gone thru the drive thru the staff have always been friendly but more than once they've been unaware of how to redeem a coupon such as the ones from the receipt surveys, which isn't a huge deal but is noteworthy.
When We've gone in however both at the SV location and at tucson locations We've encountered a trend of their staff avoiding greeting and assisting guests unless they are the specific. Person at the register already. What I mean is I've walked in to no staff and the first person to come out ignores me while they grab things and go back or while they work on making drinks and I've also walked in and had one person helping someone at the register while 2 or 3 other people go in and out making items and grabbing items in the prep are and none of them address anyone coming in or waiting.
They have a pick up area for pick up orders but 1. It isn't obvious if you're new to it and 2. They rarely use it anyway.
At the sv location the first time I went in for a pick up (my own not a dasher) i went to the register and was told to check the cubby and it was there, all good. The next time I went in but my order wasn't in the cubby so I went to the register and waited until someone finally assisted me and they told me to check the cubby but they also looked and saw it was on their side behind the cubbies where I wouldn't be able to get to it. This has happened several times but sometimes the order is on the back counter behind the register and no where near the cubbies.
I've received the entirely wrong drink once, ordered acai berry boost which is distinctly purplish color but received what I think was a pomegranate plunge as it tasted like one I've tried and was a very pale pink it was clearly not the acai tho as I've had it multiple times and it's never been pale pink.
Another time we ordered a peanut butter cup thru the drive thru and asked for extra dark chocolate, as this is how my husband always orders it and loves it. But at the window she didn't confirm the extra dark chocolate so my husband asked and she said "it already comes with dark chocolate", I explained politely we asked for extra dark chocolate and she said ok hold on and closed the window. She came back with the receipt which read Xtra peanut butter but it had a void so I thought they did Xtra peanut butter instead of Xtra chocolate and fixed it hence the void but I was wrong they hadn't done Xtra anything and added Xtra peanut butter despite her confirming out loud that we were asking for Xtra dark chocolate... it was very peanut buttery and not chocolatey my husband was disappointed but didn't want to drive back around thru the full drive thru since the minimal parking was full. We did let them know via the receipt survey and corporate did offer us a replacement item on our next visit, so I appreciate that they tried to make it right. However, ironically while I was getting my replacement drink I overheard the girl making the smoothies tell her coworker that he had forgotten to flip something over and she had been putting the wrong flavor berry in drinks all day. Which they laughed off and that was a bit concerning, even if it is relatable. They need better training.
We've had drinks done just slightly wrong a couple of times where the taste was just not quite right. Bu
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pomegranate Plunge, Chicken Pesto, Acai Bowl
Went yesterday mid afternoon and ordered a Mango Pineapple smoothie. First impressions: restaurant is very clean, including the windows ,door and floor. Temperature was cool and comfortable as it was 98 degrees outside. One family was seated at a table and two staff were busy behind the counter . The manager came out and cordially greeted us. As the other two staff were busy he pitched in to help and made my smoothie.
I miss Jamba Juice so I had high expectations. This smoothie did not disappoint. Chunks of mango and pineapple blended perfectly. UmUm good and refreshing. Price was spot on for the 24 oz volume. We definitely will return to try the breakfast options and other smoothies. Glad this business is here - wish we had one in Bisbee!
Atmosphere: 5
Food: 5
Service: 5
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