McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
13933 N Litchfield Rd, Surprise
(623) 544-9535
About McDonald's
Customers' Favorites
Mcnuggets with Sweet and Sour Sauce
Sausage Egg and Cheese Biscuits
Mcflurry with Oreo Cookies
Sausage Mcmuffin with Egg
Double Quarter Pounder
Double Cheeseburger
World Famous Fries
Chicken Mcnuggets
Lots of Burgers
Big Breakfast
McDonald's Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 5AM - 11PM |
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McDonald's offers a mixed experience but has recently shown improvements. Some customers continue to receive great service from friendly staff, and many enjoy their visit. Recently, one couple was blown away by the service, noting that the staff was absolutely amazing, and the food, including the crispy chicken sandwich and iconic fries, came out hot and fresh. The manager even provided thoughtful hospitality by asking if they’d like their McFlurries brought out after their meal. This kind of customer service is rare in fast food and has made a strong impression on visitors.
While there are still some issues reported with incorrect orders and negative attitudes from staff, the overall service appears to be improving. The restaurant's service is generally prompt, but food preparation can still take a while. The Big Mac remains a popular option, though some customers find it too saucy. The play area is clean and kid-friendly, and many families find it enjoyable. Overall, this McDonald's has received high praise for its customer service and is becoming a preferred choice for fast food in the area.