Shake Shack Surprise
$ • Burgers, Ice Cream, Fast Food
Hours:
16470 W Waddell Rd, Surprise
(623) 307-7579
About Shake Shack Surprise
Customers' Favorites
Shake Shack Surprise Reviews
Ratings
Menu
Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
Shake Shack Surprise offers a delightful dining experience, with a menu that delights the senses. The chicken is consistently tender and packed with flavor, while the burgers are juicy and cooked to perfection. The Parmesan fries are a standout, crispy and fresh, and the strawberry shakes are a refreshing treat.
The drive-thru service is efficient, though the ordering process may need some refinement, as some customers have reported needing to answer multiple questions before completing their order. The prices are on the higher side, with a meal package costing around $23, but the quality of the food often makes it worth the splurge.
Customers praise the cleanliness of the restaurant, including the restrooms, and the friendly, welcoming staff. The onion rings are a particular highlight, described as savory, crispy, and not at all greasy. The chicken bites are also a fan favorite, always fresh and flavorful.
While the overall experience is positive, some customers have noted minor issues, such as a missing portion of the bun on a burger. However, the majority of reviews paint Shake Shack Surprise as a reliable and enjoyable dining destination, offering great food and quick, friendly service.