Taco Bell
10810 N Cotton Ln, Surprise
(928) 258-9274
Recent Reviews
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Going to just keep editing...this taco bell has gotten better. They are finally getting the order right, but unfortunately you have to go through every box order and swap around the things that should be. Like...all the order is there you just have to go on an Easter egg hunt in each person's box to make the correct food order. Also, I have been having more tortilla than food in the tortilla. I am ripping off pieces of my burrito just to have some flavor because its inches thick of tortilla. Almost like they are using a huge tortilla for a very small amount of ingredients. So many extra pieces of tortilla I had to rip off of my chilli cheese burrito and the 5 layer burrito, and hardly anything inside the burritos. Chalupas are not cheap. I haven't gotten a fresh Chalupa that I didnt have to pull off stale outside pieces in weeks. They just mass fry them and use them instead of making fresh. Thats not what we pay for. I could understand if I come when they are busy, but that's actually the only time things might possibly be fresh. Tortillas tasted like pooh as well. Chewy and just so much of it!
I would give less if I could. I have ordered chicken and got steak the last 3 times on the special 9.00 2 street chalupa orders. So stale I couldnt even eat it!!! Awful! Horrible! They also lost my order or gave it away. Still got it wrong. Don't go here! Please take my advice!!! Heed my warning!!!! ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ ⚠️ dont eat here ever!!! Stale wrong and the steak is like beef jerky
Went last night had an issue with my order
Called today and Karen was amazing and really helped out
Before people leave reviews they should resolve with the staff. Life happens. Things happen. great service
Atmosphere: 5
Food: 5
Service: 5
I’ve given this Taco Bell more chances than it deserves just because it’s close to my house, and every single time I regret it. I end up kicking myself for not driving the extra five minutes to the Prasada location. The portions here are so much smaller...everything you order is about half the size of what you’d get at Prasada. And don’t even bother asking for “extra” anything, because instead of actually giving you more, they just skimp on the other ingredients to make it look like they did you a favor. To make matters worse, half the time the food shows up cold, stale, or undercooked. The service is halfway decent here, but even that feels misleading because you think good service means good food...it doesn’t. If you value your money, your patience, or just want Taco Bell that doesn’t feel like a total ripoff, drive the extra five minutes to Prasada. At least there, when you ask for extra, they actually give you EXTRA.
Atmosphere: 1
Food: 1
Service: 3
Staff is friendly and prompt at getting orders fulfilled.
Atmosphere: 4
Food: 4
Service: 4
Good food great service
Atmosphere: 5
Food: 5
Service: 5
How does an eyelash get in the cheese and you don’t notice??
Food: 1
Service: 1
Don't get soggy tacos unless you eat them there because the manager says they are always soggy when you get home! They make them only when you get there??????????? Never going back! Ither Taco Bells are not soggy and further away. Manager argues with you!!!!
Food: 1
Service: 1
I don't understand....
Atmosphere: 2
Food: 2
Service: 2
Great customer service
Atmosphere: 5
Food: 5
Service: 5
This is our go to Taco Bell. I'm not understanding the poor reviews but we do go during the day. Employees seem friendly. Order is always accurate. Had a crunch wrap supreme today and could tell it was made with love. The location in Prasada is the worst one imo.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was terrible, my nieces wanted the Baja blast drinks and got nothing but seltzer water. I should have known it was going to be flavorless when I saw no color in the drink, it was gross. And the staff look like they hate their job.
Atmosphere: 3
Food: 1
Service: 1
The employees were very courteous with us and had a great attitude first thing in the morning! They also made sure to inform us that they were still working on our order and that it will be super fresh. They also gave us a free drink for the wait. Exceptional service!
Atmosphere: 5
Food: 5
Service: 5
I've eaten at this place 3 times now and all 3 visits were absolutely terrible. Food was incorrect everytime. Drinks watered down. Make the drive to the one on Bell and 303 please.
Atmosphere: 1
Food: 1
Service: 1
I got 2 taco supremes to go. They were soaking wet and ice cold. I only live a mile away. If this place is going to make here, it's needs some serious changes.
You can only order off of a kiosk and 2 weren’t working properly. The staff is RUDE and prioritized the drive thru with a full restaurant waiting. I’ll NEVER be back to this location.
Atmosphere: 2
Food: 2
Service: 1
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