HORRIBLE I just paid $16 and after tip $19 for a double scoop ice cream sundae from this location. There was only one scoop! It was so tiny, and I will never order or visit another Baskin Robbins again. I feel so ripped off. Photos are literally taken the second the bag was open before one bite was taken.
Food: 1
Service: 1
Jillian Ballard
The birthday scoop coupon is not honored on Tuesdays. I wish this were noted in the fine print of the coupon.
Jerone Harris
My wife wanted to ice cream, so we stopped and got some. Her order was good. My milkshake was so bad and liquidity. All you taste was milk, after oneor two sips, I went back to the counter and asked if he could remake it. He said thats the way they make it. I ask to speak to a manager. He said there wasn't one on duty. There was another associate doing something in the back. I asked to speak to her. She came out and said the same thing. That's the way they make them. I stormed out never again. Will I be going back to McDonald's? Make a better milkshake.. maybe I don't know what milk shake looks like. I could be wrong, too.
Atmosphere: 2
Food: 1
Service: 1
Corrina Bearup
I can't believe they would not even sell me a cup of ice, to put in my cold bag to get my ice cream home. I've done this at several locations ... won't be back at this location again. Come on its ice, we live in Az.
Aric Diesel
They kept stopping my online order every time someone came in , there is a homeless guy living in the corner , and you bag chocolate shakes without a drink holder !!!!!!! Just give them directly to me . I can’t control a free falling drink inside a TAPED BAG … and I don’t get paid enough to keep it as steady as c4 .. cheap store that can only hire dumb teens who don’t know their worth … and this place is dirty ……
Atmosphere: 1
Food: 1
Service: 1
Natalie Satterthwaite
Very friendly and efficient young man was very patient with us and handled sudden large influx of customers well.
Vegetarian options: New, unusual veg choice available for my husband! He was pleased.
Atmosphere: 3
Food: 5
Service: 5
thealmighty dies
They kept stopping my online order every time someone came in , there is a homeless guy living in the corner , and you bag chocolate shakes without a drink holder !!!!!!! Just give them directly to me . I can’t control a free falling drink inside a TAPED BAG … and I don’t get paid enough to keep it as steady as c4 .. cheap store that can only hire dumb teens who don’t know their worth … and this place is dirty ……
Atmosphere: 1
Food: 1
Service: 1
kali soto
New flavors. Yummmmmmy. Could have used a little more hot fudge.
Abby Martinez
Staff needs to be properly trained, when it comes to customer
Normally I'm all in at 5 stars but my last several visits I've noticed that I'm only getting about half the ice cream from before. Today I got a layered sundae that barely had 2 scoops even though the recipe calls for 3. A shameful way to steal money from your customers, Baskin Robbins.
Eleanor
Shame there was no BIRTHDAY CAKE FLAVOR!
MariBeth Smith
Big shout out to this location for an amazing cake for our daughter’s 7th birthday. She wanted a unicorn cake, and when I was in this store on a different occasion I remembered seeing one in their freezer. I immediately knew I was ordering this cake! Well, from the follow up phone call I received (can’t remember the woman’s name) after placing my online order I was confident I was in good hands. Whomever decorated the cake was flawless in the design plus handwritten message. All the kids and adults loved the cake. Thank you!
Rose Soto
Their ice cream is the best!
Gina Smith
Not sure why but they wouldn't honor free scoop on birthday reward because it was a Tuesday. Waste of time.
That icream was delicious
HORRIBLE I just paid $16 and after tip $19 for a double scoop ice cream sundae from this location. There was only one scoop! It was so tiny, and I will never order or visit another Baskin Robbins again. I feel so ripped off. Photos are literally taken the second the bag was open before one bite was taken.
Food: 1
Service: 1
The birthday scoop coupon is not honored on Tuesdays. I wish this were noted in the fine print of the coupon.
My wife wanted to ice cream, so we stopped and got some. Her order was good. My milkshake was so bad and liquidity. All you taste was milk, after oneor two sips, I went back to the counter and asked if he could remake it. He said thats the way they make it. I ask to speak to a manager. He said there wasn't one on duty. There was another associate doing something in the back. I asked to speak to her. She came out and said the same thing. That's the way they make them. I stormed out never again. Will I be going back to McDonald's? Make a better milkshake.. maybe I don't know what milk shake looks like. I could be wrong, too.
Atmosphere: 2
Food: 1
Service: 1
I can't believe they would not even sell me a cup of ice, to put in my cold bag to get my ice cream home. I've done this at several locations ... won't be back at this location again. Come on its ice, we live in Az.
They kept stopping my online order every time someone came in , there is a homeless guy living in the corner , and you bag chocolate shakes without a drink holder !!!!!!! Just give them directly to me . I can’t control a free falling drink inside a TAPED BAG … and I don’t get paid enough to keep it as steady as c4 .. cheap store that can only hire dumb teens who don’t know their worth … and this place is dirty ……
Atmosphere: 1
Food: 1
Service: 1
Very friendly and efficient young man was very patient with us and handled sudden large influx of customers well.
Vegetarian options: New, unusual veg choice available for my husband! He was pleased.
Atmosphere: 3
Food: 5
Service: 5
They kept stopping my online order every time someone came in , there is a homeless guy living in the corner , and you bag chocolate shakes without a drink holder !!!!!!! Just give them directly to me . I can’t control a free falling drink inside a TAPED BAG … and I don’t get paid enough to keep it as steady as c4 .. cheap store that can only hire dumb teens who don’t know their worth … and this place is dirty ……
Atmosphere: 1
Food: 1
Service: 1
New flavors. Yummmmmmy. Could have used a little more hot fudge.
Staff needs to be properly trained, when it comes to customer
Service: 1
Restaurantji Recommends
Normally I'm all in at 5 stars but my last several visits I've noticed that I'm only getting about half the ice cream from before. Today I got a layered sundae that barely had 2 scoops even though the recipe calls for 3. A shameful way to steal money from your customers, Baskin Robbins.
Shame there was no BIRTHDAY CAKE FLAVOR!
Big shout out to this location for an amazing cake for our daughter’s 7th birthday. She wanted a unicorn cake, and when I was in this store on a different occasion I remembered seeing one in their freezer. I immediately knew I was ordering this cake! Well, from the follow up phone call I received (can’t remember the woman’s name) after placing my online order I was confident I was in good hands. Whomever decorated the cake was flawless in the design plus handwritten message. All the kids and adults loved the cake. Thank you!
Their ice cream is the best!
Not sure why but they wouldn't honor free scoop on birthday reward because it was a Tuesday. Waste of time.
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