This the badest restaurant I been in if I can gave 0 star I’ll do it the woman whos work there she really bad Idk how she works there
Julian Wilson
The pickup lady at the front was so rude it caught me off guard. Waited 30 minutes beyond the quoted pickup time. Food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
Anthony Cassie Uy
Customer service horrible, no smile and seems like she didn't want us there.
Atmosphere: 2
Food: 4
Service: 1
Seongjin Park
Food was terrible
Atmosphere: 3
Food: 1
Service: 3
Robin G.
Super yummy KFC! Also really liked the marinated daikon radish side.
Atmosphere: 5
Food: 5
Service: 5
Kelley Hester
When I first was introduced the BonChon it was in Maryland in 2021. They had opened a Bon Chon. In Tempe Arizona, where I currently reside and I was so excited because that is some of the With some of the best Korean chicken, I have experience when I lived on the East Coast. This was the second time I had ordered from Fong Chung in Tempe Arizona. The first time I just got my normal which is the flats and drums mixed together with the pickle radishes. I decided to try something different because I usually stick to the same thing from Bo Chung so I ordered the Seoul platter, And I must say, I was very disappointed for the following reasons: 1. The Bulgogi fries were super salty, cold, and underdone. I picked up a order today( (I we're two minutes away from this particular Bon Chon) 2.The street corn was extremely cold! 3. The potstickers were in the same box as my chicken who does tha? They are too distinct flavors! I would appreciate it if they would've bought my potstickers in the separate box or a bag 4. Bong channel is known for their Korean wings… A.k.a. flats and small drums. With the Seoul Platter, I was supposed to get four flats, and two drums a total of six mini wings, but why did they give me too big regular drumsticks which I'm not a fan of ....I only like mini drumsticks. So I didn't get my six pieces of chicken, but I only got two flats, two mini drumsticks, and two huge drumsticks. And I wanted to split the favors, but they don't offer that with the soul platter, which is fine. I had to delete this Google post because I wanted people to know if you are authentic around the country and you opening up restaurants it should be consistent and my order was not. I Over $37 with tax for this horrible experience with their food. Oh, and I forgot to mention, they are constantly out of the pickle radishes, which I love and the wasabi cucumber sauce! I had to leave this Google review because Bonchon need to know shame on you not being consistent throughout your chains and it will be a long time before I order again. I'm actually gonna try to find a different Bon Chon which I think they have one in Phoenix. If that one showed the same inconsistency, I will never eat bomb Chung in the state of Arizona again I will only eat it when I visit my daughter who still resides in Maryland because that was the best Bon Chon Restaurant that I have experienced
Atmosphere: 3
Food: 1
Service: 2
Edu Edu
Probably one of the best spots for chicken in the entire valley however the service is trash especially tonight on Dec 31.
The server lady never shows up to ask if we needed anything , asked for my card without ever brining me the bill and lastly threw the pen when giving me my receipt.
Ate here before and service was trash as well but it feels these workers just don’t really want to be there. Weird environment but maybe it’s best you do takeout to avoid all the drama.
Atmosphere: 3
Food: 5
Service: 1
Alberto Batista
Great Place!
Atmosphere: 5
Food: 5
Service: 5
E Barba
Overall experience was bad. Burnt bulgogi and chicken sandwich buns. Flavorless chicken in sandwich. Waitress must have had a bad day because she had an attitude. Slow service. They also ran out of rice and we got the last serving of very mushy rice for one of our meals. Will not be dining here again.
I used to love bon chon. They had delicious lunch specials including one that had 4 big legs and fries for $10-12 until maybe six months ago..… the last time we ordered I think it was $17 and all my chicken was grizzly. Did they sell out to giant corporation that ruined the food and prices?
Rochelle Sanchez
Food is really good and staff are friendly but for the life of me I can not get them to give me enough sauce for the wings consistently. I get them to-go and they refuse to put any extra sauce on the side and always offer to put more on the wings but that makes them soggy by the time I get home. Release the sauce please! other locations happily give me a side and I know it’s concentrated but it’s good please sauce gods hear me.
Atmosphere: 5
Food: 5
Service: 4
Treya Houston (TriTreyaTopz)
Sit down and they take our orders. Wait 45 minutes, then they come and say they’re going to start our food if we want to wait another 20 mins. If they couldn’t handle a group they should have told us at the beginning and not just wasted the entire lunch hour. Terrible service is not new here and they are well aware, so they automatically add a tip. Take out only due to staff.
Atmosphere: 1
Food: 3
Service: 1
Isai Escobar
Very good, not the best version of Korean fried chicken, but still very good.
This the badest restaurant I been in if I can gave 0 star I’ll do it the woman whos work there she really bad Idk how she works there
The pickup lady at the front was so rude it caught me off guard. Waited 30 minutes beyond the quoted pickup time. Food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
Customer service horrible, no smile and seems like she didn't want us there.
Atmosphere: 2
Food: 4
Service: 1
Food was terrible
Atmosphere: 3
Food: 1
Service: 3
Super yummy KFC! Also really liked the marinated daikon radish side.
Atmosphere: 5
Food: 5
Service: 5
When I first was introduced the BonChon it was in Maryland in 2021. They had opened a Bon Chon. In Tempe Arizona, where I currently reside and I was so excited because that is some of the With some of the best Korean chicken, I have experience when I lived on the East Coast. This was the second time I had ordered from Fong Chung in Tempe Arizona. The first time I just got my normal which is the flats and drums mixed together with the pickle radishes. I decided to try something different because I usually stick to the same thing from Bo Chung so I ordered the Seoul platter, And I must say, I was very disappointed for the following reasons:
1. The Bulgogi fries were super salty, cold, and underdone. I picked up a order today( (I we're two minutes away from this particular Bon Chon)
2.The street corn was extremely cold!
3. The potstickers were in the same box as my chicken who does tha? They are too distinct flavors! I would appreciate it if they would've bought my potstickers in the separate box or a bag
4. Bong channel is known for their Korean wings… A.k.a. flats and small drums. With the Seoul Platter, I was supposed to get four flats, and two drums a total of six mini wings, but why did they give me too big regular drumsticks which I'm not a fan of ....I only like mini drumsticks. So I didn't get my six pieces of chicken, but I only got two flats, two mini drumsticks, and two huge drumsticks. And I wanted to split the favors, but they don't offer that with the soul platter, which is fine. I had to delete this Google post because I wanted people to know if you are authentic around the country and you opening up restaurants it should be consistent and my order was not. I Over $37 with tax for this horrible experience with their food. Oh, and I forgot to mention, they are constantly out of the pickle radishes, which I love and the wasabi cucumber sauce! I had to leave this Google review because Bonchon need to know shame on you not being consistent throughout your chains and it will be a long time before I order again. I'm actually gonna try to find a different Bon Chon which I think they have one in Phoenix. If that one showed the same inconsistency, I will never eat bomb Chung in the state of Arizona again I will only eat it when I visit my daughter who still resides in Maryland because that was the best Bon Chon Restaurant that I have experienced
Atmosphere: 3
Food: 1
Service: 2
Probably one of the best spots for chicken in the entire valley however the service is trash especially tonight on Dec 31.
The server lady never shows up to ask if we needed anything , asked for my card without ever brining me the bill and lastly threw the pen when giving me my receipt.
Ate here before and service was trash as well but it feels these workers just don’t really want to be there. Weird environment but maybe it’s best you do takeout to avoid all the drama.
Atmosphere: 3
Food: 5
Service: 1
Great Place!
Atmosphere: 5
Food: 5
Service: 5
Overall experience was bad. Burnt bulgogi and chicken sandwich buns. Flavorless chicken in sandwich. Waitress must have had a bad day because she had an attitude. Slow service. They also ran out of rice and we got the last serving of very mushy rice for one of our meals. Will not be dining here again.
Atmosphere: 1
Food: 1
Service: 1
So bad..They need help from HQ
Food: 2
Restaurantji Recommends
40 minute wait time for delivery
I used to love bon chon. They had delicious lunch specials including one that had 4 big legs and fries for $10-12 until maybe six months ago..… the last time we ordered I think it was $17 and all my chicken was grizzly. Did they sell out to giant corporation that ruined the food and prices?
Food is really good and staff are friendly but for the life of me I can not get them to give me enough sauce for the wings consistently. I get them to-go and they refuse to put any extra sauce on the side and always offer to put more on the wings but that makes them soggy by the time I get home. Release the sauce please! other locations happily give me a side and I know it’s concentrated but it’s good please sauce gods hear me.
Atmosphere: 5
Food: 5
Service: 4
Sit down and they take our orders. Wait 45 minutes, then they come and say they’re going to start our food if we want to wait another 20 mins. If they couldn’t handle a group they should have told us at the beginning and not just wasted the entire lunch hour. Terrible service is not new here and they are well aware, so they automatically add a tip. Take out only due to staff.
Atmosphere: 1
Food: 3
Service: 1
Very good, not the best version of Korean fried chicken, but still very good.
Atmosphere: 4
Food: 4
Service: 4
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