Chicago’s Chicken Shack

1936 E University Dr, Tempe
(480) 687-7070

Recent Reviews

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Coco des shin

We have tried to eat here twice on a Sunday & Saturday afternoon. Both times they were not open. So disappointing 😡. I'm done. They have likely closed down.

Marvin Cherry

The food was on point.

Chelsea R

Ive order from here so many times, really reminds me of back home in the midwest it always satisfies my craving. If i could eat here every day i honestly would. The mild sauce is always on point

Brionna Joiner

It's 8:10 on Friday January 31, 2025 and they are closed... Despite the signage saying they close at 11 pm and online says they are open as well. They playing with my emotions.

Trae Smith

Catfish is good

Jeffery Morton

Ordered food thru Uber eats and when I arrived the person at the counter looked confused and then canceled my order. Didn't apologize for the inconvenience or anything just looked dumb. There is zero Customer service at this establishment. If I could give zero stars I would.

Mike Cole

Don’t waste your money. Look at the baseboards before you order. Yuk! If you like food with no flavor you might like it.

S K

My first time in AZ and the food here was better than Harold’s chicken in Chicago. Brandon made the experience EXCEPTIONAL! Thank you so much! They do need to hire more people tho. They only have 2 people working there.

The real Milk Chocolate

Brandon , that man Brandon he was amazing he has the best customer service ever he mad me feel like I was back home great smile and the food was bussin

Azia Dixon

They don’t follow business hours nor the posted hours. What do you expect from a black owned business??? It’s the same guy who takes your order and he’s always RUDE. They don’t answer their phone. The 4 star comes from the food being good and that’s it but who wants to keep wasting their time coming here if they’re never open as expected . Do better my people. It’s franchised guess they can run it how they want! Who wants Harold’s , not me so I settle for here just for them not to be open nor answer their phones!!

Jaya Moore

Everybody needs to eat here!! Everything comes out crispy and the customer service is 10/10! This place not only has the best food in Arizona, it also has the best person working named Brandon!!

Pamela Montgomery

The food is very good and everytime I go I get great service especially if Brandon is there he is awesome. He made sure my order was exactly how I asked for it and I didn't have to wait long for it either. Thank you Brandon for the exceptional service, keep up the good work..... I'll definitely be back!

Dablest_1

This place is NOT consistent. They NEVER pick up their phone, I drove all the way from Scottsdale TWICE only to get there during their WORK hours mind you, and no one is there Doors are locked! I'm from Chicago, and no matter which Harold's you go to, they would NEVER....... Whatever hours Harolds have, someone is there to either pick up the phone to take your order, OR they have someone working. Who ever the owner is, DO BETTER! You may say you're FROM Chicago, so ACT LIKE IT and pick a phone, or at least have workers there during your WORK HOURS! This is HORRIBLE customer service!

I just left at 3:00 pm and once again, NO ONE IS THERE! A Friday afternoon mind you. DO BETTER!!!!!

Skye Karreci

Brandon is the guy super nice and the food is amazing always. Best chicken in Arizona.

Maurice Bembry

I the vibes and quick service!

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