Chipotle Mexican Grill
2000 E Rio Salado Pkwy, Tempe
(480) 829-0600
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I don't typically usually write reviews but the service at this location was horrible, I was given very small portions, twice the person making my food added something without asking me before hand and the food was very salty, especially the white rice which is usually my favorite but I couldn’t eat it and had to throw away. I wouldn’t recommend this location at all.
They skimp on food here. And the last few times I have come in the soda machine isnt working properly. Both cokes sputter and are inconsistent with the carbonation, water and syrup. So soda is very watered down. Its been over a month of the machine not working correctly.
Imagine this: you’re exhausted, you just got off a long shift at work and pass out on your couch at home. Awoken in a state of confusion you’re starving, all you can this to do is reach for your phone and to order a food and faithful burrito bowl. You get the guacamole on the side because at least you’ll be guaranteed the correct amount right?
25 minutes later, your food comes, and you open the guacamole and spread it on your bowl, the color looks a little weird, kinda light, you get a pit in your stomach- has it happened AGAIN? Has chipotle yet again screwed you over through a delivery order? Certainly not! You take a bite and immediately it hits you, the taste of nothing. No salt, no avocado taste, in fact it’s as if you’re chewing a combination of corn starch and water with chunky onions. Then when you try to take a few bites, horror strikes, you run to the trash can and throw up the rancid avocado. Quickly you scrape off the demonic guacamole from your burrito bowl in hopes of saving it! After all, it’s now 10:30 pm, and you’re out $20, hours you need to eat something. You take a few bites of the bowl to see if anything else is an awry, and alas there is it, the lack of salt and any seasoning. A last resort: you sprinkle a ton of sea salt and hot sauce all over this abomination and now sir disappointed with a cold and disgusting burrito bowl. And you wonder, is it really that hard for a mass chain to hire staff that holds the food at a high enough standard that it won’t cause the customers to throw it up?
*end scene*
Don't let a short line fool you, you are going to wait awhile for your food. The supply chain is broken and employees need structure. Lobby is gross so and it seems like only two out of the six employees are actually working.
Get ready for chicken-free chicken burritos
I've got many Chipotle, but this one doesn't provide enough. This is extra lettuce. Not only lettuce though, the amount is not enough. Lack of effort and no good business for customers. Needs improvement. If I were the owner, I wouldn't accept this because I don't simply not satisfy. Btw, the floor looks never clean during day time.
Great menu, friendly staff.
Great music and once a restaurant without tv screans 👍👍👍
They gave me a huge portion and it was delicious, staff were kind. The place needs to be cleaned really well, the front counter looked super dirty and the tables hadn’t been wiped down
Not nearly good enough to justify paying $45 for 2 people to eat, and because of the comically small portions the employees give, you’re forced to pay for double meat.
They always hook the bowl up
Restaurantji Recommends
Foods ok but check your receipts or don't feel bad asking questions. They just charge random things on people's orders that you don't even order so if the price seems high I'd dbl check
There was plastic in my burrito. Chicken was awful. Worst experience.
This place as joke, dirty
Dirty store. Multiple staff walked by ignoring me even after I asked for help waiting for 25 minutes for an app order. Not coming back to this location.
Food was good but it’s really expensive for what it is
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