Recent corporate decisions have ruined what used to be a great chain of coffee huts. Lately the coffee they have been supplying their stores with seems to have dramatically worsened in quality. They finally added matcha to the menu but … if you like matcha, I cannot recommend that you order it.
I feel truly sad for all the staff and any remaining franchisees that their corporate leaders have failed them.
Lanecia Robinson
Never disappoints!
Regina M. Dame
This location never makes my drink right & they always forget the soft top let alone the EXTRA I pay for! And asking to have it fixed... Opens the 'tude window! Most Dutch Bros are way more pleasant!
Steve Bigman
I'm on lunch waiting in this line. Nowhere to jump a curb, because I'm in the car must be like 15 cars total waiting and no ones moving
Muniyr M
“⭐️⭐️⭐️⭐️⭐️ Dutch Bros on Mill Avenue and Southern is a gem! Huge shoutout to Brooklyn P., Kiara M., Natalie with a ‘Y’ G., Natalie with an ‘I’ E. D., and Lindsey A. for making our Daddy-Daughter Coffee Day extra special! These awesome folks greeted us with big smiles and even bigger coffee! Our daughter’s face lit up thanks to their friendly vibes. Highly recommend this place for some top-notch coffee and even better service! ☕️🎉 #DaddyDaughterDay”
Timothy Hoffman
Alexis smiled, confirmed my order, and let me know that the beverage was being made right then. This stands out: GREAT CUSTOMER SERVICE, WITH A SMILE, despite the line of cars trailing almost out of the parking lot. Great tasting beverage, good price, and exceptional customer service to get to know their customers - is why people keep coming to Dutch Bros. Other businesses could do well if they adopted this format.
Mindy Turner
I have loved every location I've been to and don't see that changing anytime soon. Best flavours and quickest service around!
Neal Duncan
Fast, friendly service
Reina Ruiz
The service was a 10/10. Chris was working the drivethru window and he was very friendly, helpful, and patient. His customer service was a 10/10, his vibes and energy was great! He made sure we had the correct drinks and that they tasted good! The crew was also very helpful!
Ellie is a sweetheart! For all the bosses looking out she has killer customer service skills and she is a rockstar! Super fast too, very polite. She knows how to deal with different situations. 5 stars!
Rebecca
Location and staff are great. No exit lane for those of us who know how to order on the app when we're in a hurry kinda blows.
Robert Peters
Coffee could be stronger. It's a little weak compared to 7brews in texas.
Ray Marshall
Great staff and service.
YAZY
For the past year Everytime I go to Dutch Bros I deeply regret it. It was bacteria in this drink my throat immediately started itching with my first sip. I will pay $2 extra dollars at Starbucks. Men at window were talking over 10 min while customers wait. That's probably why my throat itch because my drink was just sitting there as the cashier and customer in front of me just talk.
Just great overall customer service
Recent corporate decisions have ruined what used to be a great chain of coffee huts. Lately the coffee they have been supplying their stores with seems to have dramatically worsened in quality. They finally added matcha to the menu but … if you like matcha, I cannot recommend that you order it.
I feel truly sad for all the staff and any remaining franchisees that their corporate leaders have failed them.
Never disappoints!
This location never makes my drink right & they always forget the soft top let alone the EXTRA I pay for! And asking to have it fixed... Opens the 'tude window! Most Dutch Bros are way more pleasant!
I'm on lunch waiting in this line. Nowhere to jump a curb, because I'm in the car must be like 15 cars total waiting and no ones moving
“⭐️⭐️⭐️⭐️⭐️ Dutch Bros on Mill Avenue and Southern is a gem! Huge shoutout to Brooklyn P., Kiara M., Natalie with a ‘Y’ G., Natalie with an ‘I’ E. D., and Lindsey A. for making our Daddy-Daughter Coffee Day extra special! These awesome folks greeted us with big smiles and even bigger coffee! Our daughter’s face lit up thanks to their friendly vibes. Highly recommend this place for some top-notch coffee and even better service! ☕️🎉 #DaddyDaughterDay”
Alexis smiled, confirmed my order, and let me know that the beverage was being made right then. This stands out: GREAT CUSTOMER SERVICE, WITH A SMILE, despite the line of cars trailing almost out of the parking lot. Great tasting beverage, good price, and exceptional customer service to get to know their customers - is why people keep coming to Dutch Bros. Other businesses could do well if they adopted this format.
I have loved every location I've been to and don't see that changing anytime soon. Best flavours and quickest service around!
Fast, friendly service
The service was a 10/10. Chris was working the drivethru window and he was very friendly, helpful, and patient. His customer service was a 10/10, his vibes and energy was great! He made sure we had the correct drinks and that they tasted good! The crew was also very helpful!
Restaurantji Recommends
Ellie is a sweetheart! For all the bosses looking out she has killer customer service skills and she is a rockstar! Super fast too, very polite. She knows how to deal with different situations. 5 stars!
Location and staff are great. No exit lane for those of us who know how to order on the app when we're in a hurry kinda blows.
Coffee could be stronger. It's a little weak compared to 7brews in texas.
Great staff and service.
For the past year Everytime I go to Dutch Bros I deeply regret it. It was bacteria in this drink my throat immediately started itching with my first sip. I will pay $2 extra dollars at Starbucks. Men at window were talking over 10 min while customers wait. That's probably why my throat itch because my drink was just sitting there as the cashier and customer in front of me just talk.
Loading...