40 mins before they closed they refused to serve anything besides a cup or cone , since they cleaned the milkshake machine and didn’t want to reclean it
Service: 1
Fabiola Bustamante
Worst customer service with this lady !!!! Sidney the employee name
Rebecca Rust
Smoothest ice cream,
Atmosphere: 5
Food: 5
Service: 5
Ofelia Blanco
I dont understand how management can hire & allow rude employees. I was trying to order & told me No you can wait so I waited why cause I love the place. I was nexted but was ignored not sure why so she came to me rolled her eyes saying what can I get you so I started off with mocha coffee milkshake with whipped cream & chocolate drizzle on top. Then she said well we don't have mocha I said but you do right here then she said well if your trying to get a Frappe we don't have that here. I said okay I understand that I want a milkshake then she said I said we don't have Frappe here. Well I said I want a milkshake with those 2 flavors. Then she rolled her eyes tilt her head.I can not believe the service i received & I really don't say this but I hope she gets put on probation or loose her job. Not the customer service I wanted to receive especially around the holidays.I had no choice but to put a star you definitely don't deserve any stars.
Maximillian Zurbano
Really bad customer service. The shakes and banana split we got were pretty good but customer service is bad. My grandpa asked me to order him a banana split and once I ordered that at the cashier, she sighed. After that, my grandpa paid for everything which came up to a total of about $36 for 3 milkshakes and 1 banana split for my grandpa and grandma and the cashier handed the receipt to my grandpa angrily. Once the banana split was ready, she slid it across the table to my grandpa so it was the worst customer service I’ve experienced. The employees name was Sydnee
Atmosphere: 3
Food: 4
Service: 1
Michealynn B.
I was helped by the cashier and she has no personality. No cellular service in that area so I wasn't able to purchase something because the money in my cash app didn't load in my account. Is customer service just dead these days. Hire people that wanna work.. Just gave me bad energy!
Trevor Summerhays
Fantastic, please to get nice cold treat on a hot Arizona day.
Witching Hour 1692
Got a shake here. It was absolutely delicious.
Arizona Fire Ent
Lea is the best!!!! Always friendly and extremely nice
mario Cazares
I asked for a smoothie and got a smoothie it was good :)
I love their Rocky Road Dazzler Sundae and their Tropical Raspberry Smoothie! My husband has had few flavors he has enjoyed as well (Cookies, Chocolate, Mint).
kyle keating
My fiance and I grabbed a cone and shake tonight and the girls working there were awesome! Very friendly and genuinely enthusiastic about their jobs.
martha spannhake
First of all, prices were ridiculous for everything! They're not cleaning tables and chairs in the little seating area, the one seat smelled like someone had an accident. Trash was full and many many fruit flies buzzing around. Disgusting
Gamer
Delicious!! Love their peppermint bark. So much peppermint!
40 mins before they closed they refused to serve anything besides a cup or cone , since they cleaned the milkshake machine and didn’t want to reclean it
Service: 1
Worst customer service with this lady !!!! Sidney the employee name
Smoothest ice cream,
Atmosphere: 5
Food: 5
Service: 5
I dont understand how management can hire & allow rude employees. I was trying to order & told me No you can wait so I waited why cause I love the place. I was nexted but was ignored not sure why so she came to me rolled her eyes saying what can I get you so I started off with mocha coffee milkshake with whipped cream & chocolate drizzle on top. Then she said well we don't have mocha I said but you do right here then she said well if your trying to get a Frappe we don't have that here. I said okay I understand that I want a milkshake then she said I said we don't have Frappe here. Well I said I want a milkshake with those 2 flavors. Then she rolled her eyes tilt her head.I can not believe the service i received & I really don't say this but I hope she gets put on probation or loose her job. Not the customer service I wanted to receive especially around the holidays.I had no choice but to put a star you definitely don't deserve any stars.
Really bad customer service. The shakes and banana split we got were pretty good but customer service is bad. My grandpa asked me to order him a banana split and once I ordered that at the cashier, she sighed. After that, my grandpa paid for everything which came up to a total of about $36 for 3 milkshakes and 1 banana split for my grandpa and grandma and the cashier handed the receipt to my grandpa angrily. Once the banana split was ready, she slid it across the table to my grandpa so it was the worst customer service I’ve experienced. The employees name was Sydnee
Atmosphere: 3
Food: 4
Service: 1
I was helped by the cashier and she has no personality. No cellular service in that area so I wasn't able to purchase something because the money in my cash app didn't load in my account. Is customer service just dead these days. Hire people that wanna work.. Just gave me bad energy!
Fantastic, please to get nice cold treat on a hot Arizona day.
Got a shake here. It was absolutely delicious.
Lea is the best!!!! Always friendly and extremely nice
I asked for a smoothie and got a smoothie it was good :)
Restaurantji Recommends
Nice employee, but the price can be friendlier.
I love their Rocky Road Dazzler Sundae and their Tropical Raspberry Smoothie! My husband has had few flavors he has enjoyed as well (Cookies, Chocolate, Mint).
My fiance and I grabbed a cone and shake tonight and the girls working there were awesome! Very friendly and genuinely enthusiastic about their jobs.
First of all, prices were ridiculous for everything! They're not cleaning tables and chairs in the little seating area, the one seat smelled like someone had an accident. Trash was full and many many fruit flies buzzing around. Disgusting
Delicious!! Love their peppermint bark. So much peppermint!