Handel's Homemade Ice Cream- Tempe Marketplace

All I can say is NUM NUM! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookie Dough

Ya I really had been wanting to try so I spent 10$ and added extra lol I didn't even get a little lmao wow!! Will not be returning

Food: 1

Service: 3

Easily the best ice cream I've ever had. Easily.

I went on October 1st originally, got a scoop of vanilla+Oreo in a waffle cone, and my partner a scoop of blueberry cobbler ice cream (also in a waffle cone). Both were fantastic.

I went again tonight, and instead of buying a scoop each, I bought two quarts - one of each of the aforementioned flavors. Had some a couple hours ago - just as good as I remembered it!

Bonus: the floor is this vibrant blue tile. It really evokes feelings of a "seaside ice cream stand", and I loved it so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cone, Quart

Leaving a lower review due to check out issue. Not sure why every single place asks for tips nowadays, but I didn’t feel moved to tip as the cashier didn’t say much at all which was a bit weird but not a big deal. Came by earlier this week and the cashier didn’t explain that the card machine is sensitive at all. I thought the screen was bypassed to tip and then I tapped my card and the total was $15 instead of $12. I was so confused and asked the cashier and said I didn’t want to tip that amount and she said “sorry can’t do anything now”. Thought that was a bit rude but not a huge deal since it was only $3, still a bit annoying.

Ice cream was great and very large portions even for a small cone

Atmosphere: 3

Food: 4

Service: 2

The girl working the counter right now has a major attitude problem. We approached her and she literally stared at us blankly and didn’t a word. We then ordered two small ice creams and then she handed us one of them and then I noticed she went back to the register and I asked about the second one and she was like “oh, I only hear one”. Not even apologetic about it. We decided to just leave because the type of horrid “service” she provides should not be rewarded with more business. Please look into who this employee is and teach her basic customer service skills such as greeting a customer and listening correctly to what is being ordered.

I’ve been to the Handel’s location on Guadalupe in Gilbert and have loved it, and this location is no different!

It’s interesting that this one is a walk-up when every other food place in Tempe Marketplace has an inside component. Nonetheless, it makes the ordering and picking up process smoother.

Can I start by saying: this place always has someone in line! Luckily, when me and a couple of friends went on a Friday night, they had a lot of staff working, so it never took that long to get orders out.

The selection of ice cream flavors is quite impeccable if I do say so myself. Anyone can find something they like. I ordered a single scoop of their lemon bar flavor in a bowl and when the guy at the window handed it to me (not even a minute after I ordered, love that) it was massive. I’d say at least two medium-sized scoops. So, in this economy, you get what you pay for. The quality is there, the quantity is there, what’s not to love?

Anyway, the lemon bar flavor was delicious. So refreshing and decadent at the same time. The chunks of pie crust throughout had a perfect dense, yet light texture. I’m glad I ordered it it in a bowl because the thing melted in the 100 degree heat so fast lol.

Giving this a 5 star-review because the service was super quick and my selection of ice cream was superb.

Atmosphere: 5

Food: 5

Service: 5

We love to go to Handel's and very much enjoy their ice cream. However, we had terrible service at the Tempe Marketplace location. We placed our order and after 20 minutes or so, we watched multiple people order and receive their ice cream. I looked in the store and there were 4 employees standing around chatting. I finally asked about my order and the person did not seem to know what I was talking about. She nonchalantly went over to the other employees and after looking at the computer screen, she started to very slowly fill my order. She handed it to me with no comment. I asked to speak to the manager. She came to the window and I told her what happened. She apologized then stood there. Finally she asked what I wanted her to do. I suggested I receive a coupon or gift card or some compensation. She walked around the store looking in shelves and such then came back and told me there was nothing she could do. She did give me the email address of her boss. I immediately emailed him and have not had any response 3 days later. Very disappointed in the customer service.

Atmosphere: 3

Food: 5

Service: 1

No pink champagne ?, so I didn't order anything

Handel's is the best ice cream ever. The only draw back is they have zero shade to eat your ice cream in. And, in AZ summer, your ice cream melts faster than you can eat it. It was hard to find within Tempe Marketplace.

Atmosphere: 2

Food: 5

Service: 5

The ice cream was a good texture and the waffle bowl didn't fall apart too easily. I got the Black Cherry this time. One scoop was plenty for me. I've eaten here before, and I like their sherbet and their pistachio ice cream too.

Food: 5

Service: 5

On a hot day misters were on and it felt cool, The folks there were courteous and attentive, loved the selection of Ice cream. Looking forward to getting back there and stocking up on more delicious ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pint

Everyone was awesome. Loved the ice cream and service. Order and it came out quick.

Kid-friendliness: Open Mall area splash pad near by

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brownie Dough, Sorbet

I walked all the way from the parking lot in 112 degree temperature to get some ice cream, and they are closed! On the Web it said they were open! Will never come back to this location! I am going to the location that is in Gilbert, hopefully they will be open.

Atmosphere: 1

Food: 4

Service: 1

Oh. My. God. Best ice cream ever!

Atmosphere: 3

Food: 5

Service: 3

Wow! This place was amazing! Ice cream is one of our favorite foods to seek out in new cities and this place did not disappoint!! Tons of flavor options, huge servings, and it didn’t break the bank! My husband got a medium and I got a small bowl and each of us were stuffed because the portions were so generous! We might have to stop by again soon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Medium Dish