Multiple times I've ordered delivery and the order was stolen by the 3rd party delivery person from Uber. You should let the customer know before ordering if it's going to be a 3rd party delivery service. Never had issues with deliveries from the actual Jimmy John employees
Food: 1
Service: 1
Alex Dmitriev
Came here to pick up my order. Three people came after me ate and left already. Very slow and unprofessional
Apex Husky
While attending a business function at the Westin, came here to grab a #10 roast beef sandwich. Quickly prepared and consumed.
Atmosphere: 5
Food: 5
Service: 5
Ant Airdo
Music was fire, food was ready before I even finished paying for it. Staff was exemplary. Honestly so thrilled.
Atmosphere: 5
Food: 5
Service: 5
Spencer Ellsworth
Never had a bad experience! Awesome conversations each time and a great food. I recommend the #7
Atmosphere: 5
Food: 5
Service: 5
Frank Lee
was closed when it was still marked as open online
C B
Great service and excellent sandwich. This location always delivers a good experience.
Atmosphere: 5
Food: 5
Service: 5
Frenchie Ariel
New owner! I had an excellent experience! Definitely will be coming back!
I've had the unfortunate experience of ordering catering from Jimmy John's on multiple occasions, and unfortunately, they have consistently fallen short. The most recent incident has compelled me to share my disappointment. On the day of my scheduled pickup at 10:30 in the morning, I arrived only to be informed that the restaurant decided to open at 12:00 that day because they neglected to put out the bread in the morning. Shockingly, I received no prior notification about this change in their operating hours. This lack of communication left me frustrated and inconvenienced, not to mention the larger group I had ordered for was severely impacted.The unreliability of the service and the failure to communicate such significant changes in a timely manner are unacceptable. The inconvenience caused to both myself and the large group I had ordered for is not something I take lightly. As a result of these repeated disappointments, I have decided not to order from Jimmy John's in the future. I sincerely hope that they take customer satisfaction and communication more seriously in the future, as these experiences have left me with a negative impression of their catering service.
Atmosphere: 1
Food: 1
Service: 1
Phil G
Can't even rate the food because the delivery order was never prepared. Called another store and apparently this store was locked with no staff during business hours. Would be 1 star if I didn't get an automatic refund.
Service: 1
Kiel Nelson
This place has a bicycle delivery person to deliver the sandwiches, I make sure to order a bottled drink and not a fountain drink every time and tip well to be considerate to those riding in the sun all day.
Atmosphere: 5
Food: 5
Service: 5
P S
All of these one star complaints for the same thing and still they haven't done anything about it. I've been waiting on my delivery for over an hour now. I canceled my order. Will never be ordering from here again.
Kate Thompson
Ridiculously slow. They need to hire more drivers or something.
What? They are permanently CLOSED! ?
This location is closed
Multiple times I've ordered delivery and the order was stolen by the 3rd party delivery person from Uber. You should let the customer know before ordering if it's going to be a 3rd party delivery service. Never had issues with deliveries from the actual Jimmy John employees
Food: 1
Service: 1
Came here to pick up my order. Three people came after me ate and left already. Very slow and unprofessional
While attending a business function at the Westin, came here to grab a #10 roast beef sandwich. Quickly prepared and consumed.
Atmosphere: 5
Food: 5
Service: 5
Music was fire, food was ready before I even finished paying for it. Staff was exemplary. Honestly so thrilled.
Atmosphere: 5
Food: 5
Service: 5
Never had a bad experience! Awesome conversations each time and a great food. I recommend the #7
Atmosphere: 5
Food: 5
Service: 5
was closed when it was still marked as open online
Great service and excellent sandwich. This location always delivers a good experience.
Atmosphere: 5
Food: 5
Service: 5
New owner! I had an excellent experience! Definitely will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've had the unfortunate experience of ordering catering from Jimmy John's on multiple occasions, and unfortunately, they have consistently fallen short. The most recent incident has compelled me to share my disappointment. On the day of my scheduled pickup at 10:30 in the morning, I arrived only to be informed that the restaurant decided to open at 12:00 that day because they neglected to put out the bread in the morning. Shockingly, I received no prior notification about this change in their operating hours. This lack of communication left me frustrated and inconvenienced, not to mention the larger group I had ordered for was severely impacted.The unreliability of the service and the failure to communicate such significant changes in a timely manner are unacceptable. The inconvenience caused to both myself and the large group I had ordered for is not something I take lightly. As a result of these repeated disappointments, I have decided not to order from Jimmy John's in the future. I sincerely hope that they take customer satisfaction and communication more seriously in the future, as these experiences have left me with a negative impression of their catering service.
Atmosphere: 1
Food: 1
Service: 1
Can't even rate the food because the delivery order was never prepared. Called another store and apparently this store was locked with no staff during business hours. Would be 1 star if I didn't get an automatic refund.
Service: 1
This place has a bicycle delivery person to deliver the sandwiches, I make sure to order a bottled drink and not a fountain drink every time and tip well to be considerate to those riding in the sun all day.
Atmosphere: 5
Food: 5
Service: 5
All of these one star complaints for the same thing and still they haven't done anything about it. I've been waiting on my delivery for over an hour now. I canceled my order. Will never be ordering from here again.
Ridiculously slow. They need to hire more drivers or something.
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