Thought I was ordering your standard size sandwich turns out I received a 16 inch that I didn’t want nor did I intend on ordering. The order must have updated to the larger size and I didn’t notice. The order ended up being $40 with the delivery fee which is absurd for one person. I could have eaten at fancy restaurant or gotten two chipotle bowls for the price of this sandwich. I called the manager to explain and see why I received this giant sandwich but she declined to make any corrections or even apologize. Now I have probably at least 10 inches of a sandwich I’m not intending on eating. What a waste! Don’t order here.
Atmosphere: 1
Food: 1
Service: 1
Michael Swensen
This place is the bee's knees. Good quick food that tastes good and fills me up. Employees were attentive and knowledgeable and helped me get the sandwich I was truly craving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy East Coast Italian, Italian Night Club
Virginia Adler
I ordered a #4 the other day and the lady Katee was very nice to speak with. The sandwich was really good and I appreciate the fast service. Pleasant atmosphere and good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
Mackenzie Gauthier
I was having a horrible day and ordered through the app. I came in pretty quickly after my order was placed. The guy was nice enough to ask me a question about my order and I realized he had a wrap instead of bread. This man was so kind and immediately didn’t hesitate to grab some bread! HOWEVER, he took the bread out of my sandwich(I didn’t realize that’s how the turkey Tom came) AND HE AGAIN GOT A NEW PIECE OF BREAD FOR ME! This man almost made me cry for how nice he was. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Nate Greene
Had catering set up thru AZ sandwich company for a work event. They canceled 1 hr before it was supposed to be delivered. Immediately ordered a catering selection from Jimmy John’s and they had it there an hour later. Thanks for saving my day, will definitely be ordering from you guys again but with better advance notice!
Food: 5
Service: 5
Ryan MacDonald
This JJ just got me sick from food poisoning just spent the last 18hr in complete hell. Who ever owns or runs this location. There were 4 employees just standing around more concerned about the conversation than stocking, cleaning and actually doing any work yesterday. And it was either bad tomatoes or lettuce not being kept to temp that got me sick. Thank the lord I only ate 1/4 of the sandwich cause if I ate the full thing idk if I would be writing this. Shame on you and your employees at this location.
Atmosphere: 1
Food: 1
Service: 1
Nope ButNiceTry
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
A Louise Tomaske
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
Triveka Stahler
Had a great experience with an awesome store manager and even more awesome delivery driver just now. Major props to Tempe Marketplace Jimmy John's. And they've got a new sandwich and chips coming out next week so check em out!! And tell Rebecca she's doing a great job!!
Unfortunately this is the closet location to where I live because it happens to be the worst jimmy johns ever I have ordered pick up on multiple occasions showing up well past the latest ready time to be told it hasn’t even been started and then told he’s brand new and no one else is there then I’ve ordered delivery twice first time I waited 45minutes second an hour an 20 just to get a refund I’m sure they lose money everyday they’re open this location should be closed because management has no idea how to run it because they’re chronically unstaffed
Atmosphere: 1
Food: 1
Service: 1
Scorched_Society
Done ordering from this location. The last three times(including this one), the orders have taken from 60-90 minutes because they have apparently ran out of bread. Each time informing me that they have taken steps to resolve the issue, well?......how about now?
Food: 5
Service: 1
Jay S
Not sure whats happening with this location, but they need to get it together. In the last 4 weeks ive probably ordered from here 3-5 times delivery about 1/2 mile away. They only delivered ONCE ! I had to either go pickup order or cancel because I would get a call about an hour after ordering saying they cant fulfill my order. I picked up twice and canceled once. Both times I had to make them adjust the price to reflect removing all the delivery fees and driver tip. Not impressed by this restaurant at all, Definitely not Freaky Fast !
Food: 5
Service: 1
Jaden Pawlak
Horrendous customer service. Whoever was working February 25th evenings should be fired. Absolutely unbelievable, we walked in and up to the register and the two guys standing there completely ignored us for a solid few minutes. They then tried to tell us they were out of bread, and asked us if they could use the miniature bread for our full size sandwiches, and held up what was closer to a bread stick than a sandwich bun. You couldn't have fit anything in that tiny stick of bread. What a ridiculous proposal.
Thought I was ordering your standard size sandwich turns out I received a 16 inch that I didn’t want nor did I intend on ordering. The order must have updated to the larger size and I didn’t notice. The order ended up being $40 with the delivery fee which is absurd for one person. I could have eaten at fancy restaurant or gotten two chipotle bowls for the price of this sandwich. I called the manager to explain and see why I received this giant sandwich but she declined to make any corrections or even apologize. Now I have probably at least 10 inches of a sandwich I’m not intending on eating. What a waste! Don’t order here.
Atmosphere: 1
Food: 1
Service: 1
This place is the bee's knees. Good quick food that tastes good and fills me up. Employees were attentive and knowledgeable and helped me get the sandwich I was truly craving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy East Coast Italian, Italian Night Club
I ordered a #4 the other day and the lady Katee was very nice to speak with. The sandwich was really good and I appreciate the fast service. Pleasant atmosphere and good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
I was having a horrible day and ordered through the app. I came in pretty quickly after my order was placed. The guy was nice enough to ask me a question about my order and I realized he had a wrap instead of bread. This man was so kind and immediately didn’t hesitate to grab some bread! HOWEVER, he took the bread out of my sandwich(I didn’t realize that’s how the turkey Tom came) AND HE AGAIN GOT A NEW PIECE OF BREAD FOR ME! This man almost made me cry for how nice he was. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Had catering set up thru AZ sandwich company for a work event. They canceled 1 hr before it was supposed to be delivered. Immediately ordered a catering selection from Jimmy John’s and they had it there an hour later. Thanks for saving my day, will definitely be ordering from you guys again but with better advance notice!
Food: 5
Service: 5
This JJ just got me sick from food poisoning just spent the last 18hr in complete hell. Who ever owns or runs this location. There were 4 employees just standing around more concerned about the conversation than stocking, cleaning and actually doing any work yesterday. And it was either bad tomatoes or lettuce not being kept to temp that got me sick. Thank the lord I only ate 1/4 of the sandwich cause if I ate the full thing idk if I would be writing this. Shame on you and your employees at this location.
Atmosphere: 1
Food: 1
Service: 1
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
Had a great experience with an awesome store manager and even more awesome delivery driver just now. Major props to Tempe Marketplace Jimmy John's. And they've got a new sandwich and chips coming out next week so check em out!! And tell Rebecca she's doing a great job!!
Atmosphere: 5
Food: 5
Service: 5
make my sandwich wrong :( no good
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Unfortunately this is the closet location to where I live because it happens to be the worst jimmy johns ever I have ordered pick up on multiple occasions showing up well past the latest ready time to be told it hasn’t even been started and then told he’s brand new and no one else is there then I’ve ordered delivery twice first time I waited 45minutes second an hour an 20 just to get a refund I’m sure they lose money everyday they’re open this location should be closed because management has no idea how to run it because they’re chronically unstaffed
Atmosphere: 1
Food: 1
Service: 1
Done ordering from this location. The last three times(including this one), the orders have taken from 60-90 minutes because they have apparently ran out of bread. Each time informing me that they have taken steps to resolve the issue, well?......how about now?
Food: 5
Service: 1
Not sure whats happening with this location, but they need to get it together. In the last 4 weeks ive probably ordered from here 3-5 times delivery about 1/2 mile away. They only delivered ONCE ! I had to either go pickup order or cancel because I would get a call about an hour after ordering saying they cant fulfill my order. I picked up twice and canceled once. Both times I had to make them adjust the price to reflect removing all the delivery fees and driver tip. Not impressed by this restaurant at all, Definitely not Freaky Fast !
Food: 5
Service: 1
Horrendous customer service. Whoever was working February 25th evenings should be fired. Absolutely unbelievable, we walked in and up to the register and the two guys standing there completely ignored us for a solid few minutes. They then tried to tell us they were out of bread, and asked us if they could use the miniature bread for our full size sandwiches, and held up what was closer to a bread stick than a sandwich bun. You couldn't have fit anything in that tiny stick of bread. What a ridiculous proposal.
Atmosphere: 1
Food: 1
Service: 1
mia and michael are the literal
Atmosphere: 5
Food: 5
Service: 5
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