Jimmy John's
2000 E Rio Salado Pkwy, Tempe
(480) 839-2100
Recent Reviews
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In my opinion they have the best roast beef sandwich. Delicious
So disappointed in store #4054. I am a regular Jimmy John's customer, but will no longer be ordering from this location. I placed an order at 1:20pm. After about 20 minutes, I checked the tracking and it showed that it was out for delivery. At 2:05pm (45 minutes after ordering) I decide to call the store to check on it. The lady was not apologetic at all, and told me that I would receive my order in 20 minutes and the driver has had my sandwich, but is caught up with other deliveries.... I waited another 15 minutes and decided that it would be gross to eat a toasted sandwich that was sitting in someones car for AT LEAST 45 minutes. I called back and asked the gentleman to cancel my order, and he responded so rudely and matter of fact - again, no apology or customer service. I remained kind and calm the whole time on the phone and he spoke to me as if I was in the wrong for canceling my order after waiting an hour for my food.
Had 2 fire sandwiches yesterday and good, fast service. Why the bad reviews?
I called in last week and ordered delivery. I told the woman I was paying cash when the delivery person got here had no change to give me. He expecte
Thought I was ordering your standard size sandwich turns out I received a 16 inch that I didn’t want nor did I intend on ordering. The order must have updated to the larger size and I didn’t notice. The order ended up being $40 with the delivery fee which is absurd for one person. I could have eaten at fancy restaurant or gotten two chipotle bowls for the price of this sandwich. I called the manager to explain and see why I received this giant sandwich but she declined to make any corrections or even apologize. Now I have probably at least 10 inches of a sandwich I’m not intending on eating. What a waste! Don’t order here.
Atmosphere: 1
Food: 1
Service: 1
This place is the bee's knees. Good quick food that tastes good and fills me up. Employees were attentive and knowledgeable and helped me get the sandwich I was truly craving.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy East Coast Italian, Italian Night Club
I ordered a #4 the other day and the lady Katee was very nice to speak with. The sandwich was really good and I appreciate the fast service. Pleasant atmosphere and good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom
I was having a horrible day and ordered through the app. I came in pretty quickly after my order was placed. The guy was nice enough to ask me a question about my order and I realized he had a wrap instead of bread. This man was so kind and immediately didn’t hesitate to grab some bread! HOWEVER, he took the bread out of my sandwich(I didn’t realize that’s how the turkey Tom came) AND HE AGAIN GOT A NEW PIECE OF BREAD FOR ME! This man almost made me cry for how nice he was. 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Had catering set up thru AZ sandwich company for a work event. They canceled 1 hr before it was supposed to be delivered. Immediately ordered a catering selection from Jimmy John’s and they had it there an hour later. Thanks for saving my day, will definitely be ordering from you guys again but with better advance notice!
Food: 5
Service: 5
This JJ just got me sick from food poisoning just spent the last 18hr in complete hell. Who ever owns or runs this location. There were 4 employees just standing around more concerned about the conversation than stocking, cleaning and actually doing any work yesterday. And it was either bad tomatoes or lettuce not being kept to temp that got me sick. Thank the lord I only ate 1/4 of the sandwich cause if I ate the full thing idk if I would be writing this. Shame on you and your employees at this location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
Receipt was inside my to go back then I was treated like I was stupid for not reaching into for what could have been a strangers food. I asked for the bread left in on three sandwiches and this request was honored on none. Also the bread was stale (which was fine it was late sad but fine) and burnt which is pretty awful when your sandwich has been scooped down to just bread.
Atmosphere: 3
Food: 2
Service: 1
Had a great experience with an awesome store manager and even more awesome delivery driver just now. Major props to Tempe Marketplace Jimmy John's. And they've got a new sandwich and chips coming out next week so check em out!! And tell Rebecca she's doing a great job!!
Atmosphere: 5
Food: 5
Service: 5
make my sandwich wrong :( no good
Atmosphere: 3
Food: 2
Service: 1
Unfortunately this is the closet location to where I live because it happens to be the worst jimmy johns ever I have ordered pick up on multiple occasions showing up well past the latest ready time to be told it hasn’t even been started and then told he’s brand new and no one else is there then I’ve ordered delivery twice first time I waited 45minutes second an hour an 20 just to get a refund I’m sure they lose money everyday they’re open this location should be closed because management has no idea how to run it because they’re chronically unstaffed
Atmosphere: 1
Food: 1
Service: 1
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