Lucero Rooftop Lounge and Terrace

I have good and bad to say about this place. First we made a reservation weeks in advance and asked to sit outside. When we arrived they said they couldn’t put us outside because it “might” rain- which it didn’t even look like it was going to- and shocker- it never ended up raining in the two hours we were there. Inside was just as beautiful though with amazing views! Loved that part. Loved the menu. Our server was nice but service- mainly the bar was slow, due to one bartender for the whole restaurant on a Saturday night. I get people call out, but unsure if that was a staffing error or not. Regardless she was left to fend for herself- I didn’t see a manager jump in until almost 7:00. But again menu was great, the layer dip was so so good! I got the burger and fries which was also amazing! Shared that with a friend and it was the perfect amount, after getting dip! The pork/bacon chunks on the bigger were a bit bigger, harder to eat than anticipated so I just scrapped them off. Better without them- I feel. One of our friends at the table never even got her food. We waited for the sever to come around and she never did- until all of us were finished with our food. She finally came and then immediately went and go it. The manager did come over and apologize and ended up comping the meal.

All in all it was like they are a great restaurant, amazing views, with amazing food that is struggling bad on service. Maybe it was an off night but I really hope they can figure that part out!

Very cool ambiance. The wagyu tacos and prickly pear margarita are a must.

Why put foie gras on the antipasto board?? I will not eat here again until this cruel food is taken off the menu.

I expected far more than this.
I sat at the bar, the bartender greeted me, gave me a menu. I wasn’t really hungry but wanted to taste their food so a small app would do the trick.
I ordered the lobster, chorizo and queso fundido. And a drink. I finally got the food after a while. I understand if they are packed the food taking it’s time, but it was nearly empty.
I ate some of it, not to my liking but oh well. The drink was just ok too.
The customer service was just fine. I would have thought they would have blown me away with great service.
One thing to note is that, I guess there was a bartender that was training, because one of them made my drink and the other one took a taste of it with a straw, which is ok bc that is the clean way to do it. Just I guess don’t do it in front of the guests. If you are training, you should be doing the before your shift while you are practicing. Just my opinion though.

Not worth the hype. Went on a Tuesday night, hostess was not great and service was horrible. Empty house yet requiring “certain” people to wait. Don’t waste your time coming here!

The place has a VERY NICE ambiance and definitely a must go in the phoenix area just get a drink and order A plate because for what it is....the food is WAY OVERPRICED and average.

Had a wonderful experience dinning here this evening. The drinks, food and views were amazing! Aracely provided extraordinary service! The manager Kyle was great, making sure everything was just right. I highly encourage you to check it out.

I went for my birthday and a friend had recomended this place talking highly of it. I've been to a lot of nice restuarants and this just didn't do it for me. The service was subpar. They didn't even acknowledge or say anything about my birthday, they sat my friend and I by the bathrooms in the corner whihc was odd because the restaurant was not full, and lastly we had empty drinks for a good half hour and were waiting for our server so we could order more and the sad thing was It happened more than once. For the high caliber I thought it was supposed to be it did not give that. The look of the restaurant gives an upscale but definitely not the service.

I've enjoyed a few wonderful dinners at Lucero. I love everything about it! The cocktails are delicious and refreshing, their food is amazing and the service is impeccable. The chef recently changed the food menu, so now I would consider the servings to be more tapas style - order several items and share. It's even better than before! The rooftop vibe is also quite fabulous.

The waiter was not inviting. The food didn't cater to vegan/vegetarians. On the reservations I wrote I was celebrating my birthday and nothing was acknowledged. I came all the way from on Chicago. So I will not return to this restaurant! ??

My wife and I enjoyed a lovely evening at Lucero Rooftop Lounge and Terrace, taking in the stunning views. While the ambiance was great, the food options were limited, so we didn't linger. Still, it was a great spot for a quick drink and quality time together. We'd return for the views, but maybe not for a full meal.

The food at Lucero was very good. Its a tapas restaurant and does have a fairly limited menu. The floor to ceiling windows on the top floor make for great views and it has a casual feel so no need to get really dressed up. We split a burger and the fundido and both were very good and plenty for the two of us. I would definitely recommend and go back again.

We went in the evening, still was too hot to sit outside which was a bummer but the inside was still nice. However, I wish they would’ve closed the projector screens since nothing good was being played and they just killed the vibe. The drinks were good, I’d totally recommend the Guava Colada! The fries and wagyu tacos were both pretty good. Overall, if you are looking for a rooftop bar this is a pretty good option. Would not go out of my way to visit it tho

Enjoyed pre theatre drinks and dinner.. Very nice atmosphere and has incredible views from the top floor of the hotel. Drinks were served quickly and the food was amazing Also gave us a bday desert which was incredible Will definitely go back!

Great spot to go if your by yourself or on a date night great views, good food and drinks definitely will be back