I like Sonic, generally, but this particular burger had no love in it at all. Disappointed.
Atmosphere: 3
Food: 3
Service: 3
Blake
Took my order in the car in some shade. Cody took my order and I'll just say the dudes energy was awesome and was professional the whole time. Came booking outside with my order and took off fast to get the next person who just pulled up to order. People like him in the fast food industry are awesome.
Atmosphere: 5
Food: 5
Service: 5
Joe Serrano
I wish I had got her #
Atmosphere: 5
Food: 5
Service: 5
J P
Takes forever to get and take your order. When you get the order it's either wrong or missing something. No one is happy to be there. I've had to ask the sever for Condiments every time even when they had it on the tray. Don't waste your time. Sonic is a failing company at this point. Even the website on the recipe for feedback doesn't exist.
Atmosphere: 1
Food: 2
Service: 1
Atraio N
I don’t come here for food as everytime I eat here I get hella sick 🤢 But the one thing that’s always reliable here is the Ocean Water.
The staff here is hit or miss . Always seem to act like they have a gun against their heads to be at work and lowkey hostile. It’s almost uncomfortable coming here at anytime of the day. I live super close by and frequent this location twice a week at all different times.
Management and staff just need a pow-wow meeting or a clear house situation. This has been an issue for quite some time.
I’m still shocked I buy drinks here so often and deal with the horrible service lol. COUNT YOUR BLESSINGS SONIC THAT THE OCEAN WATER DRINK IS SUPER GOOD.
Atmosphere: 3
Food: 3
Service: 2
Micah Hunter
I wish I could say I was able to get food, but the experience was very disappointing. The drive-thru was closed with no signage, and after an employee even poked their head out the window and made eye contact, we were given no instruction at all. No apology, no direction, nothing. We sat there for several minutes while employees just watched. I understand it’s a Sonic, but I didn’t expect the service to be this careless.
Atmosphere: 1
Food: 1
Service: 1
Billie Garber
Was just here tonight. Ordered 2 PLAIN CHEESE burgers, just for them to add everything on it. Then once I went back to get it fixed the girl working at the window tried to seem like we were lying, she barely checked the receipt. Brought it back just to have no cheese. Won’t be back at this location since all the employees seem incompetent. Kyra didn’t even bother to read off the food which you’re supposed to do as a carhop. They need better training and communication.
Atmosphere: 1
Food: 1
Service: 1
Sandy Renshaw
I waited in a stall for well over 5 minutes after pushing the red button. I was never acknowledged. Then the drive thru took forever as well. Geez
Atmosphere: 3
Food: 5
Service: 1
Selina
I ordered a small root beer flat and a Powerade drink, please tell me why it took over 20 min to get it? Then when it finally came the damn soda spilled everywhere because the lid was not even on. So They weren’t even busy at all…
Charging for the pretzel cheese sauce now and they STILL always forget it. Also the cold brew coffee I got is the worst coffee I’ve ever had.
Food: 2
Service: 2
J iceBERG
Atmosphere just fine. 8pm at night, no one in the drive through still couldn't get a chili cheese dog with onions right. I dont know whos teaching these young kids customer service! Pretty ridiculous, $4 for a hot dog and you cant even manage to get that right.
Atmosphere: 5
Food: 1
Service: 1
Herman Ware
We've been sitting here for 30 minutes literally waiting on a uber order there are four cars backed up in the driveway or drive through sorry. The manager is the worst she told me it will be right out and it took 30 minutes I asked her what the problem was she said the patties were still frozen. Regardless you should be prepared no feedback to the customers on what's going on. I walked up and did a video and they're arguing in the kitchen and the other girl which was a Caucasian woman or girl they were going back and forth. They need to shut this place down and rehire some adults. Does shift manager in the black shirt has no personality hospitality School. She look like she was ready to fight the other girl this is not acceptable.
Bobbie Success
waited at this store for over 20 minutes at a young lady who finally brought the order out after 20 minutes was rude as ever she was horrible she came out to the car once to ask who the order was for after I had already told them from the drive up and then they sent me through the drive-thru this is horrible service whoever this young lady is definitely needs to be taught what customer service is by her manager or she needs to get a new job this is the worst service I've had at any Sonic at all
Joanna Kramer
Ordered online to be ready at 2:12. Checked in at 2:13. Didn’t get food into 2:35 while multiple other customers got their food
You guys rock
Recommended dishes: Jr Deluxe Cheeseburger
I like Sonic, generally, but this particular burger had no love in it at all. Disappointed.
Atmosphere: 3
Food: 3
Service: 3
Took my order in the car in some shade. Cody took my order and I'll just say the dudes energy was awesome and was professional the whole time. Came booking outside with my order and took off fast to get the next person who just pulled up to order. People like him in the fast food industry are awesome.
Atmosphere: 5
Food: 5
Service: 5
I wish I had got her #
Atmosphere: 5
Food: 5
Service: 5
Takes forever to get and take your order. When you get the order it's either wrong or missing something. No one is happy to be there. I've had to ask the sever for Condiments every time even when they had it on the tray.
Don't waste your time. Sonic is a failing company at this point. Even the website on the recipe for feedback doesn't exist.
Atmosphere: 1
Food: 2
Service: 1
I don’t come here for food as everytime I eat here I get hella sick 🤢 But the one thing that’s always reliable here is the Ocean Water.
The staff here is hit or miss . Always seem to act like they have a gun against their heads to be at work and lowkey hostile. It’s almost uncomfortable coming here at anytime of the day. I live super close by and frequent this location twice a week at all different times.
Management and staff just need a pow-wow meeting or a clear house situation. This has been an issue for quite some time.
I’m still shocked I buy drinks here so often and deal with the horrible service lol. COUNT YOUR BLESSINGS SONIC THAT THE OCEAN WATER DRINK IS SUPER GOOD.
Atmosphere: 3
Food: 3
Service: 2
I wish I could say I was able to get food, but the experience was very disappointing. The drive-thru was closed with no signage, and after an employee even poked their head out the window and made eye contact, we were given no instruction at all. No apology, no direction, nothing. We sat there for several minutes while employees just watched. I understand it’s a Sonic, but I didn’t expect the service to be this careless.
Atmosphere: 1
Food: 1
Service: 1
Was just here tonight. Ordered 2 PLAIN CHEESE burgers, just for them to add everything on it. Then once I went back to get it fixed the girl working at the window tried to seem like we were lying, she barely checked the receipt. Brought it back just to have no cheese. Won’t be back at this location since all the employees seem incompetent. Kyra didn’t even bother to read off the food which you’re supposed to do as a carhop. They need better training and communication.
Atmosphere: 1
Food: 1
Service: 1
I waited in a stall for well over 5 minutes after pushing the red button. I was never acknowledged. Then the drive thru took forever as well. Geez
Atmosphere: 3
Food: 5
Service: 1
I ordered a small root beer flat and a Powerade drink, please tell me why it took over 20 min to get it? Then when it finally came the damn soda spilled everywhere because the lid was not even on. So They weren’t even busy at all…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Charging for the pretzel cheese sauce now and they STILL always forget it. Also the cold brew coffee I got is the worst coffee I’ve ever had.
Food: 2
Service: 2
Atmosphere just fine. 8pm at night, no one in the drive through still couldn't get a chili cheese dog with onions right. I dont know whos teaching these young kids customer service! Pretty ridiculous, $4 for a hot dog and you cant even manage to get that right.
Atmosphere: 5
Food: 1
Service: 1
We've been sitting here for 30 minutes literally waiting on a uber order there are four cars backed up in the driveway or drive through sorry. The manager is the worst she told me it will be right out and it took 30 minutes I asked her what the problem was she said the patties were still frozen. Regardless you should be prepared no feedback to the customers on what's going on. I walked up and did a video and they're arguing in the kitchen and the other girl which was a Caucasian woman or girl they were going back and forth. They need to shut this place down and rehire some adults. Does shift manager in the black shirt has no personality hospitality School. She look like she was ready to fight the other girl this is not acceptable.
waited at this store for over 20 minutes at a young lady who finally brought the order out after 20 minutes was rude as ever she was horrible she came out to the car once to ask who the order was for after I had already told them from the drive up and then they sent me through the drive-thru this is horrible service whoever this young lady is definitely needs to be taught what customer service is by her manager or she needs to get a new job this is the worst service I've had at any Sonic at all
Ordered online to be ready at 2:12. Checked in at 2:13. Didn’t get food into 2:35 while multiple other customers got their food
Atmosphere: 1
Food: 3
Service: 1
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