The reps are pretty nice but they constantly forget to make me order or make it wrong. This last order was so gross I couldn't even drink it and wasted my money.
Atmosphere: 2
Food: 3
Service: 2
Paige H
A local coffee truck that comes twice a month (if that) if that is no longer allowed to sell coffee because the manager at this Starbucks location was dissatisfied with it driving traffic away from Starbucks. It’s super disappointing to see a large corporation taking away an opportunity from a small business. While I don’t know the small business owner directly, I do work in Marina Heights and can assure you all that Starbucks gets plenty of traffic already. A couple days a month won’t hurt their business for a few hours.
Atmosphere: 1
Jessica Reitmeier
This is now the 3rd time they have either forgot a piece of my order or made my drink incorrectly. I order all my orders online and yet they still are incorrect. I ordered a frozen tropical citrus with strawberry puree, they only did the citrus frozen part and didnt let me know they couldnt add the strawberry
Atmosphere: 3
Food: 2
Service: 2
Jessica Crowell
This is now the 3rd time they have either forgot a piece of my order or made my drink incorrectly. I order all my orders online and yet they still are incorrect. I ordered a frozen tropical citrus with strawberry puree, they only did the citrus frozen part and didnt let me know they couldnt add the strawberry
steven skow
Starbucks that close at 3 pm really
Julie a
These little girls that work here have way too much attitude to be in customer service. Got mad today because THEY misread the label and made a cold coffee instead of hot. Manager is nice but she needs new not so entitled staff. Cashier was nice but the barista and her attitude gotta go.
Atmosphere: 1
Food: 1
Service: 1
Jane Greer
This location closes at random times and it's happened multiple times. Google right now shows you are open until 3pm, I got there are 1pm and you are closed.
Kiara Huston
I was in this location on 1/13/25 and saw the manager (Ashley) treating her staff with utter disrespect. She was yelling at her employee using provocative language!
Then I was in on 1/14/25 and saw the employees struggling to clean up a flood by the back counter and didn’t seem to see a manager on duty to help these poor girls struggling!
I will never go to this Starbucks again the manager was extremely rude and her employees seemed like they were walking on egg shells around her.
Usually Starbucks brightens my morning with the cheerful staff and happy smiles, but this location made me sad for the workers that had to deal with the passive aggressive attitude from their manager (Ashley)
Atmosphere: 1
Food: 1
Service: 2
ana flores
I come to work here in office, understanding that they are really busy this whole week but I had ordered my drink around 8:10 am. Everyone in front and behind me got their drink but mine never came out.
I work in the office building nearby and have always had a pleasant experience outside of today. Starbucks discontinued serving peach tranquility alone and it is the only tea I can drink. I have a heart condition and also cannot drink Mint Majesty tea due to esophageal disease. When I worked for Starbucks Mint Majesty had caffeine but even if it doesn’t I can’t drink it. I politely asked to just get a tall peach tranquility (as they have made it for me before) and was told they were too busy. The manager also had commentary under her breath. It was just inappropriate, especially when I’ve not caused issues in the past and have always thanked them for helping me. Made me think about the woman that was yelling at them earlier in the week. Unfortunate.
Atmosphere: 2
Food: 3
Service: 1
Kristine Johnson
This place is terrible. It was 3:32 and my kids really needed to use the restroom. I was even going to buy a coffee but there were two people just sitting at the desks glaring at me and wouldn’t let me through. Extremely rude.i get they were closed but 20 minutes later I witnessed them let someone else in to pee. What the hell.
Atmosphere: 1
Food: 1
Service: 1
HJ. C.
For it being extra busy, the girls are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Faheem Nady
No WiFiNo cellular
Atmosphere: 1
Food: 4
Service: 2
Justin B
Espresso at this specific location is sour. I’ve tried it over the course of 6 months and it hasn’t improved.
Not one good experience
The reps are pretty nice but they constantly forget to make me order or make it wrong. This last order was so gross I couldn't even drink it and wasted my money.
Atmosphere: 2
Food: 3
Service: 2
A local coffee truck that comes twice a month (if that) if that is no longer allowed to sell coffee because the manager at this Starbucks location was dissatisfied with it driving traffic away from Starbucks. It’s super disappointing to see a large corporation taking away an opportunity from a small business. While I don’t know the small business owner directly, I do work in Marina Heights and can assure you all that Starbucks gets plenty of traffic already. A couple days a month won’t hurt their business for a few hours.
Atmosphere: 1
This is now the 3rd time they have either forgot a piece of my order or made my drink incorrectly. I order all my orders online and yet they still are incorrect. I ordered a frozen tropical citrus with strawberry puree, they only did the citrus frozen part and didnt let me know they couldnt add the strawberry
Atmosphere: 3
Food: 2
Service: 2
This is now the 3rd time they have either forgot a piece of my order or made my drink incorrectly. I order all my orders online and yet they still are incorrect. I ordered a frozen tropical citrus with strawberry puree, they only did the citrus frozen part and didnt let me know they couldnt add the strawberry
Starbucks that close at 3 pm really
These little girls that work here have way too much attitude to be in customer service. Got mad today because THEY misread the label and made a cold coffee instead of hot. Manager is nice but she needs new not so entitled staff. Cashier was nice but the barista and her attitude gotta go.
Atmosphere: 1
Food: 1
Service: 1
This location closes at random times and it's happened multiple times. Google right now shows you are open until 3pm, I got there are 1pm and you are closed.
I was in this location on 1/13/25 and saw the manager (Ashley) treating her staff with utter disrespect. She was yelling at her employee using provocative language!
Then I was in on 1/14/25 and saw the employees struggling to clean up a flood by the back counter and didn’t seem to see a manager on duty to help these poor girls struggling!
I will never go to this Starbucks again the manager was extremely rude and her employees seemed like they were walking on egg shells around her.
Usually Starbucks brightens my morning with the cheerful staff and happy smiles, but this location made me sad for the workers that had to deal with the passive aggressive attitude from their manager (Ashley)
Atmosphere: 1
Food: 1
Service: 2
I come to work here in office, understanding that they are really busy this whole week but I had ordered my drink around 8:10 am. Everyone in front and behind me got their drink but mine never came out.
Service: 1
Restaurantji Recommends
I work in the office building nearby and have always had a pleasant experience outside of today. Starbucks discontinued serving peach tranquility alone and it is the only tea I can drink. I have a heart condition and also cannot drink Mint Majesty tea due to esophageal disease. When I worked for Starbucks Mint Majesty had caffeine but even if it doesn’t I can’t drink it. I politely asked to just get a tall peach tranquility (as they have made it for me before) and was told they were too busy. The manager also had commentary under her breath. It was just inappropriate, especially when I’ve not caused issues in the past and have always thanked them for helping me. Made me think about the woman that was yelling at them earlier in the week. Unfortunate.
Atmosphere: 2
Food: 3
Service: 1
This place is terrible. It was 3:32 and my kids really needed to use the restroom. I was even going to buy a coffee but there were two people just sitting at the desks glaring at me and wouldn’t let me through. Extremely rude.i get they were closed but 20 minutes later I witnessed them let someone else in to pee. What the hell.
Atmosphere: 1
Food: 1
Service: 1
For it being extra busy, the girls are always pleasant.
Atmosphere: 5
Food: 5
Service: 5
No WiFiNo cellular
Atmosphere: 1
Food: 4
Service: 2
Espresso at this specific location is sour. I’ve tried it over the course of 6 months and it hasn’t improved.
Atmosphere: 3
Food: 1
Service: 3
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