We drove out of our way to go to this place because I hate fast food. We weren't greeted or acknowledged when we walked in. There were 3 boys just working like maniacs with their heads down (seemed like they had a big order maybe). We made our choice off the menu and walked to register and 2 women were there. Still didn't get acknowledged. Finally the younger woman asked if we ordered and we said no. So we went back to the start and stood there and none of the boys said I'll be right with you or anything. Finally the same girl asked our order and we went to the register. While near the register the older lady who seemed like the manager was so rude to a young employee that came up to the register with an order. That place felt so tense and the workers seemed miserable. Sometimes people dont quit employer's they quit managers. The positive is that the sandwiches we ordered were amazing but the tense environment stressed me out. I can only imagine the poor workers.
Atmosphere: 3
Food: 5
Service: 3
Mark
UNBELIEVABLE!!! i ordered on the app expecting it to be quicker to get my food. i got there and there was about 4 online orders ahead of me and NO ONE helped us. their main focus was the walk in and the cashier was so slow she would take forever to process the order. Was waiting for my order for about 25-30 minutes when on the app it said 15-20 minutes unacceptable. so disappointed
Food: 3
Service: 1
John Smith
I used to love this place. But service has gone downhill, and prices are absurd now. It shouldn’t cost $15 for 2 plain bagels, and a drink. I am never coming back. Staff was gossiping, not busy. But still took almost 5 minutes to even acknowledge my presence. And made the order very slowly. To stop and gossip talk. I’ll just buy bagels from the grocery store, at a reasonable cost. The icing on the cake here, the bagels were dry and stale. Food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
Baron Clement
A good grab and go place. Bagels are obviously good but they have muffins too
Atmosphere: 5
Food: 5
Service: 5
Daniel Pfeifer
My wife and I enjoy stopping in as a treat , going or coming from doctor appointments. I don't know any of there names but I due know all of there pleasant faces. I believe red runs the show , my grandaughter loves her hair ( ginger too ) . I just wanted to say Thank you for all you doo and do for us it does not go unnoticed. To you and yours Happy Thanksgiving
Atmosphere: 5
Food: 5
Service: 5
Anne Peters
Fulfilled order wrong and received the wrong bagels and they completely forgot the cream cheese I had paid for! Really need to work on order verification and following instructions!!
Service: 1
Bill Acosta
Addoxx was great made our breakfast perfect
Atmosphere: 5
Food: 4
Service: 4
Jonathan Graham (Jonsquatch)
We get bagels from Bruegger's pretty much every weekend. I personally enjoy the bagels becuase of their crisp outside crust and soft bagel goodness of the bread. I do wish they would bring back the Bacon Scallion cream cheese! Stephanie has recommened an alternate cream cheese for me and she does a killer job making a skinny bagel, which helps me stay within my permissible carb count.
Atmosphere: 5
Food: 5
Service: 5
Tracy B
This is our hometown coffee spot. We love the crew & seeing the regulars throughout the year. The food is consistently enjoyable. Great real bagels.
Natalie Graham
Bruegger's is my weekend go-to for breakfast. Usually Stephanie helps me and she's awesome!!!!! She knows my order and is really fast, too. I look forward to seeing Stephanie and my weekend morning routine
I was picking up a order and it took over 20 minutes. I asked a person working there about the order and I was told they are working on it and that there was a long line of people. They are very un organized and disrespectful. Wait times are ridiculous.
Atmosphere: 2
Service: 1
Pamela Todd
Staff extremely helpful, friendly, professional and efficient! Place was clean and bagels were cooked perfectly. In the past I've called in orders in advance and there was always something wrong. Including saying never got my order. I've had to throw some bagels away as they never rise. Looks like someone stepped on them. They should not be serving them to the public. This crew now and the quality of the bagels was exemplary! Thanks guys for helping me on my app. !
Atmosphere: 5
Food: 5
Service: 5
K7MAP
Here’s my beef with this place. They don’t hire enough people . At the Einstein bagels on Ina Road they have one or two people literally just dedicated to taking orders and then other people make the order .
At this place, the person who takes your order is also the same person that makes the bagel .
You can see how during busy morning hours this really brings throughput to a halt .
Yes they usually have another person or two making bagels but generally it’s just better to have a dedicated person taking orders. Chicken versus the egg. This store isn’t very busy. Thank God it’s not very busy because the way they process customers it would take you forever to get your food. So, do they not staff it because it’s not busy enough, or is it not busy enough because people don’t want to go there and deal with the line?
Atmosphere: 3
Food: 4
Service: 3
Jayme Rose
Always got quick service, food has been decent last few trips.
We drove out of our way to go to this place because I hate fast food. We weren't greeted or acknowledged when we walked in. There were 3 boys just working like maniacs with their heads down (seemed like they had a big order maybe). We made our choice off the menu and walked to register and 2 women were there. Still didn't get acknowledged. Finally the younger woman asked if we ordered and we said no. So we went back to the start and stood there and none of the boys said I'll be right with you or anything. Finally the same girl asked our order and we went to the register. While near the register the older lady who seemed like the manager was so rude to a young employee that came up to the register with an order. That place felt so tense and the workers seemed miserable. Sometimes people dont quit employer's they quit managers.
The positive is that the sandwiches we ordered were amazing but the tense environment stressed me out. I can only imagine the poor workers.
Atmosphere: 3
Food: 5
Service: 3
UNBELIEVABLE!!! i ordered on the app expecting it to be quicker to get my food. i got there and there was about 4 online orders ahead of me and NO ONE helped us. their main focus was the walk in and the cashier was so slow she would take forever to process the order. Was waiting for my order for about 25-30 minutes when on the app it said 15-20 minutes unacceptable. so disappointed
Food: 3
Service: 1
I used to love this place. But service has gone downhill, and prices are absurd now. It shouldn’t cost $15 for 2 plain bagels, and a drink. I am never coming back. Staff was gossiping, not busy. But still took almost 5 minutes to even acknowledge my presence. And made the order very slowly. To stop and gossip talk. I’ll just buy bagels from the grocery store, at a reasonable cost. The icing on the cake here, the bagels were dry and stale. Food wasn’t even good.
Atmosphere: 1
Food: 1
Service: 1
A good grab and go place. Bagels are obviously good but they have muffins too
Atmosphere: 5
Food: 5
Service: 5
My wife and I enjoy stopping in as a treat , going or coming from doctor appointments. I don't know any of there names but I due know all of there pleasant faces. I believe red runs the show , my grandaughter loves her hair ( ginger too ) .
I just wanted to say Thank you for all you doo and do for us it does not go unnoticed.
To you and yours Happy Thanksgiving
Atmosphere: 5
Food: 5
Service: 5
Fulfilled order wrong and received the wrong bagels and they completely forgot the cream cheese I had paid for! Really need to work on order verification and following instructions!!
Service: 1
Addoxx was great made our breakfast perfect
Atmosphere: 5
Food: 4
Service: 4
We get bagels from Bruegger's pretty much every weekend. I personally enjoy the bagels becuase of their crisp outside crust and soft bagel goodness of the bread. I do wish they would bring back the Bacon Scallion cream cheese! Stephanie has recommened an alternate cream cheese for me and she does a killer job making a skinny bagel, which helps me stay within my permissible carb count.
Atmosphere: 5
Food: 5
Service: 5
This is our hometown coffee spot. We love the crew & seeing the regulars throughout the year. The food is consistently enjoyable. Great real bagels.
Bruegger's is my weekend go-to for breakfast. Usually Stephanie helps me and she's awesome!!!!! She knows my order and is really fast, too. I look forward to seeing Stephanie and my weekend morning routine
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was picking up a order and it took over 20 minutes. I asked a person working there about the order and I was told they are working on it and that there was a long line of people. They are very un organized and disrespectful. Wait times are ridiculous.
Atmosphere: 2
Service: 1
Staff extremely helpful, friendly, professional and efficient! Place was clean and bagels were cooked perfectly. In the past I've called in orders in advance and there was always something wrong. Including saying never got my order. I've had to throw some bagels away as they never rise. Looks like someone stepped on them. They should not be serving them to the public. This crew now and the quality of the bagels was exemplary! Thanks guys for helping me on my app. !
Atmosphere: 5
Food: 5
Service: 5
Here’s my beef with this place.
They don’t hire enough people .
At the Einstein bagels on Ina Road they have one or two people literally just dedicated to taking orders and then other people make the order .
At this place, the person who takes your order is also the same person that makes the bagel .
You can see how during busy morning hours this really brings throughput to a halt .
Yes they usually have another person or two making bagels but generally it’s just better to have a dedicated person taking orders. Chicken versus the egg. This store isn’t very busy. Thank God it’s not very busy because the way they process customers it would take you forever to get your food. So, do they not staff it because it’s not busy enough, or is it not busy enough because people don’t want to go there and deal with the line?
Atmosphere: 3
Food: 4
Service: 3
Always got quick service, food has been decent last few trips.
Atmosphere: 4
Food: 4
Service: 5
Good sandwich, staff wasn't friendly lol
Atmosphere: 1
Food: 5
Service: 1
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