They didn't raise the price for being "busy" like Wendy's! Hot and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Larry Maxville
Well I gave all one stars because mainly the service and treatment I received. I had to go to the restroom badly. Well we decided to come here to use points and also order something so we could have a quick easy dinner since we had so much to do. As I'm using said facilities an employee with our knocking uses a key to open the bloody door and starts opening the door just walking in almost with me using the loo and being so exposed. Then as I leave to place the order my best mate said his mom was ready and outside the Albertsons further down the road where we left her to come do this. So we had to leave in a hurry. Well as we get to the car two employees come out and watch us going to the car getting in the car and I was like what the hell. This treatment is so bloody rude and shouldn't be allowed. They do have a sign that said for customers use only. Well we were going to be customers but with how what happened and the quickness of his mum being ready we couldn't order. I was however so upset I called the store to talk to the manager. Well upon getting him on the line he answer in such a tone of I could care less about what your going to say to me you stupid customer hurry up. He had a tone of distain and boredom. Upon telling what happened he said "oh yeah well customer normally come and ask us for the key because it's usually locked"I said oh really then where is the sign for coming to get the key??? His reply!!!"Oh yeah I guess we probably should put a sign up there"So this place doesn't keep its customers informed of what they must do to enter the bathroom. And seeing as how the door was left unlocked we assumed we could use the restroom with no hassle.While using the place I heard them knocking of the womens door and then opening it and checking that room more than once.This was at 6:33 on Thursday the 1st of February in the year 2024.I will never return to that burger king again and will be calling tomorrow to speak to their GM about what proper Instructions and how employees should speak in a gracious manner and pose!
Atmosphere: 1
Food: 1
Service: 1
Shannon McGee
They didn’t have some menu items, even when they have a poster plastered to their windows. Our food was warm/ cold and the way the employees were acting we just decided to choke it down. The food for me was flavorless. Plus for the $5 duo (2 jr whoppers or 2 small chicken wraps or 1 of each) with no drink or side.. Wendy’s has a better deal for their $5 biggie bag… a burger, chicken nuggets and a drink. Won’t be eating there again.
Atmosphere: 1
Food: 1
Service: 1
T T
Whoppers are my go-to. My family loves them.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Onion Rings, Whopper
Tonya Eaton
I can NOT believe how awful of an experience we had. They lost my card after I gave payment then gave us the wrong food and was very unpleasant to deal with. When we went back thru AGAIN for the third time because our food was still wrong they never even apologized for anything. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
Nobody Special
You can't lose with BK, best customer service in fast food. Big hearty fries & vegan options. Chicken and dairy desserts need improvement. This location has a good view of Mt Lemmon & 2 tvs. UV pest control.Vegetarian options: Impossible whopper or Impossible king (cheese)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: French Fries, Whopper, Morningstar Veggie Burger
Jessica Treece
I used a coupon, it was fresh and the employees were nice.Update: dropped the service stars from 5 to 3 because I tried calling the listed number and the internet sound picked up and practically made me lose hearing.
Atmosphere: 5
Food: 5
Service: 3
Clinton Elliott
For what you pay these days, they shouldn't be serving it cold. Ended up just throwing it away. ?
Food: 1
rex meckle
This is the best location I’ve ever visited, it’s always clean and the staff is super friendly if you have an issue they fix it right away the customer service is amazing. And of course the flame broiler whopper is the best burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
Angela Barraza
I don't get why it says you close at 10 and by 8 your doors are
I sat in the drivetrough for 25 mins with only two cars Infront of me. When I finally got to the window there was about 4-5 employees all standing around inside doing nothing talking and laughing. I drove away and went to the McDonald's down the road from them. I wasn't about to pay and have to wait ANOTHER 10-15 mins to get my food. I didn't want McDonald's....thanks for ruining my dinner guys! Incompetent employees!!!! STAY AWAY!!!
Atmosphere: 1
Food: 1
Service: 1
Charlie Thomke
Nothing like coming into a restaurant for a meal and hearing Rap music BLARING from the kitchen... "great" place to bring your
Atmosphere: 1
Food: 3
Service: 3
Nancy Ort
How do you get them to add cheese to a sandwich when you order and pay for it? I used to live in PA, and our local BK was notorious for ignoring your request for adding cheese to your Whopper or Whopper Jr. It simply didn’t happen. Since that was the only drive thru place we had in our small town, I learned to simply buy the sandwich as is and take it home, remove what I didn’t want, add my own cheese, heat it in the microwave and enjoy my hot sandwich. I was NOT going to get my sandwich my way no matter what if I didn’t do it myself. So 6 years ago I moved here. With all of the other great burger places, BK was just a memory. I only stopped there to get my dog plain, cheap cheeseburgers as a treat. Tonight I was craving a Whopper Jr. with cheese, fries, and I saw they had chicken wraps. I downloaded the app, placed an order and picked it up. Halfway through my delicious sandwich, I realized something was missing. Yep. No freaking cheese! WTH BK! I looked at my receipt and cheese was on it. Why can’t you add the dang cheese??? Are you all mentally challenged when it comes to dairy? Seriously, what is it? Do I need a special password? Is there a special club? Do they teach you to gloss over that word? I’m simply befuddled by your inability to process that simple request. I figure the corporation owes me for at least 50 slices of American at this point. After I moved here, I saw someone back home passed a counterfeit $100 bill at my old BK. I’m sure it was someone trying to make up for all the cheese they feel they were cheated out of. ? All of my food was spot on tonight and the service was good. It would have been perfect though, if the Cheese Fairy had visited my burger. It’s back to Culver’s, In N Out and Whataburger for me. Maybe I’ll be back in another 6 years when I get hungry for another Whopper Jr. I’ll bring my own cheese.
Ben O.
Apparently this location doesn't understand "No Lettuce". Been there twice and asked for no lettuce on my ch sandwich and both times...Lettuce piled up on it. I don't like getting mayonnaise all over my fingers taking that crap off. It's not that hard kids.
Lilli Par
Horrible customer service. Worst location. Went through the drive thru and was told to wait in the front. They didn't bring out half my order and argued about giving the remaining items that were paid for on the recipt.
They didn't raise the price for being "busy" like Wendy's! Hot and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Well I gave all one stars because mainly the service and treatment I received. I had to go to the restroom badly. Well we decided to come here to use points and also order something so we could have a quick easy dinner since we had so much to do. As I'm using said facilities an employee with our knocking uses a key to open the bloody door and starts opening the door just walking in almost with me using the loo and being so exposed. Then as I leave to place the order my best mate said his mom was ready and outside the Albertsons further down the road where we left her to come do this. So we had to leave in a hurry. Well as we get to the car two employees come out and watch us going to the car getting in the car and I was like what the hell. This treatment is so bloody rude and shouldn't be allowed. They do have a sign that said for customers use only. Well we were going to be customers but with how what happened and the quickness of his mum being ready we couldn't order. I was however so upset I called the store to talk to the manager. Well upon getting him on the line he answer in such a tone of I could care less about what your going to say to me you stupid customer hurry up. He had a tone of distain and boredom. Upon telling what happened he said "oh yeah well customer normally come and ask us for the key because it's usually locked"I said oh really then where is the sign for coming to get the key??? His reply!!!"Oh yeah I guess we probably should put a sign up there"So this place doesn't keep its customers informed of what they must do to enter the bathroom. And seeing as how the door was left unlocked we assumed we could use the restroom with no hassle.While using the place I heard them knocking of the womens door and then opening it and checking that room more than once.This was at 6:33 on Thursday the 1st of February in the year 2024.I will never return to that burger king again and will be calling tomorrow to speak to their GM about what proper Instructions and how employees should speak in a gracious manner and pose!
Atmosphere: 1
Food: 1
Service: 1
They didn’t have some menu items, even when they have a poster plastered to their windows. Our food was warm/ cold and the way the employees were acting we just decided to choke it down. The food for me was flavorless. Plus for the $5 duo (2 jr whoppers or 2 small chicken wraps or 1 of each) with no drink or side.. Wendy’s has a better deal for their $5 biggie bag… a burger, chicken nuggets and a drink. Won’t be eating there again.
Atmosphere: 1
Food: 1
Service: 1
Whoppers are my go-to. My family loves them.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries, Onion Rings, Whopper
I can NOT believe how awful of an experience we had. They lost my card after I gave payment then gave us the wrong food and was very unpleasant to deal with. When we went back thru AGAIN for the third time because our food was still wrong they never even apologized for anything. NEVER AGAIN!
Atmosphere: 1
Food: 1
Service: 1
You can't lose with BK, best customer service in fast food. Big hearty fries & vegan options. Chicken and dairy desserts need improvement. This location has a good view of Mt Lemmon & 2 tvs. UV pest control.Vegetarian options: Impossible whopper or Impossible king (cheese)
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: French Fries, Whopper, Morningstar Veggie Burger
I used a coupon, it was fresh and the employees were nice.Update: dropped the service stars from 5 to 3 because I tried calling the listed number and the internet sound picked up and practically made me lose hearing.
Atmosphere: 5
Food: 5
Service: 3
For what you pay these days, they shouldn't be serving it cold. Ended up just throwing it away. ?
Food: 1
This is the best location I’ve ever visited, it’s always clean and the staff is super friendly if you have an issue they fix it right away the customer service is amazing. And of course the flame broiler whopper is the best burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper
I don't get why it says you close at 10 and by 8 your doors are
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper
Restaurantji Recommends
I sat in the drivetrough for 25 mins with only two cars Infront of me. When I finally got to the window there was about 4-5 employees all standing around inside doing nothing talking and laughing. I drove away and went to the McDonald's down the road from them. I wasn't about to pay and have to wait ANOTHER 10-15 mins to get my food. I didn't want McDonald's....thanks for ruining my dinner guys! Incompetent employees!!!! STAY AWAY!!!
Atmosphere: 1
Food: 1
Service: 1
Nothing like coming into a restaurant for a meal and hearing Rap music BLARING from the kitchen... "great" place to bring your
Atmosphere: 1
Food: 3
Service: 3
How do you get them to add cheese to a sandwich when you order and pay for it? I used to live in PA, and our local BK was notorious for ignoring your request for adding cheese to your Whopper or Whopper Jr. It simply didn’t happen. Since that was the only drive thru place we had in our small town, I learned to simply buy the sandwich as is and take it home, remove what I didn’t want, add my own cheese, heat it in the microwave and enjoy my hot sandwich. I was NOT going to get my sandwich my way no matter what if I didn’t do it myself. So 6 years ago I moved here. With all of the other great burger places, BK was just a memory. I only stopped there to get my dog plain, cheap cheeseburgers as a treat. Tonight I was craving a Whopper Jr. with cheese, fries, and I saw they had chicken wraps. I downloaded the app, placed an order and picked it up. Halfway through my delicious sandwich, I realized something was missing. Yep. No freaking cheese! WTH BK! I looked at my receipt and cheese was on it. Why can’t you add the dang cheese??? Are you all mentally challenged when it comes to dairy? Seriously, what is it? Do I need a special password? Is there a special club? Do they teach you to gloss over that word? I’m simply befuddled by your inability to process that simple request. I figure the corporation owes me for at least 50 slices of American at this point. After I moved here, I saw someone back home passed a counterfeit $100 bill at my old BK. I’m sure it was someone trying to make up for all the cheese they feel they were cheated out of. ? All of my food was spot on tonight and the service was good. It would have been perfect though, if the Cheese Fairy had visited my burger. It’s back to Culver’s, In N Out and Whataburger for me. Maybe I’ll be back in another 6 years when I get hungry for another Whopper Jr. I’ll bring my own cheese.
Apparently this location doesn't understand "No Lettuce". Been there twice and asked for no lettuce on my ch sandwich and both times...Lettuce piled up on it. I don't like getting mayonnaise all over my fingers taking that crap off. It's not that hard kids.
Horrible customer service. Worst location. Went through the drive thru and was told to wait in the front. They didn't bring out half my order and argued about giving the remaining items that were paid for on the recipt.
Atmosphere: 1
Food: 2
Service: 1