It was very cold in the restaurant area. I needed to wear a coat and my wife wore a sweater.
Axel
Service lacked a sense of priority... we waited maybe 30-40 minutes before our drinks were brought, and 1 hour before the bread service (first meal) was brought.. which I had to ask for. There were other couples who were seated way after us, and they received their meals first. Our server was missing a lot. From beginning to end, we ended up spending 3 hours there because it took way too long to get our items.
Ruth
We asked the valet about the parking signs -- they have instituted a $10 fee -- BUT our server could give us a code to park free for 90 minutes. Our server tried, a manager tried, we finally had to go back to the valet desk and ask not to be charged. My prosecco was obviously flat and tasted like syrup so he brought me another glass. Lunches tasted fine but one salad looked like it had been dropped. He did bring me a slice of birthday cake which was FABULOUS. The parking fee hassle ruined our taste for La Luz.
Bruce
Would have clicked all 5 stars except for the tiny drinks at BIG pricing. One of the best meals we have experienced in Tucson in 3-1/2 years
Maureen
We had the last seating for Christmas at 3 pm. The food was not hot, the beer was not cold, and the dessert table didn't offer pie for Christmas. The view was nice, but the food was definitely not worth $100 per person
Diana
I expected more for $120 each. Nothing really special or over the top. A decent buffet. Next year it's Loews Ventana Canyon. Their spread was amazing.
Jean
It was a beautiful restaurant with a great view. The food quality was mixed but the selection was excellent . The service was excellent and everyone working was outstanding!
Larry
The setting couldn't have been better. Overlooking the pools with the mountains in the background created the perfect setting to celebrate my wife's birthday. We went for lunch and enjoyed it thoroughly.
Grace T .
Beautiful and gorgeous ambience. I recommend them for anyone who wants to dine with class and elegance
Cassandra
Impressive array of all things brunch but with turkey and the trimmings along came great seafood like Pacific oysters and salmon, shrimp, and scallops. Terrific prime rib and delicious pasta. Limited desserts but I'm not a fan Beautiful setting and decor
Dined for Thanksgiving; Exceptional food quality, taste, options and layout. Great service and beautiful views. 5 stars all around.
Vicki
I was there for the thanksgiving buffet dinner. The food was okay. Nothing spectacular but enjoyable. The service was awful. The waitstaff was very nice and willing to oblige anything asked for, but we rarely saw them. I suspect that since it was thanksgiving day, many staff had the day off and they were very understaffed. Dirty dishes stayed at the table for a long time. We had to ask for water refills and were never offered an ice tea refill. For the price point of $120.00 per person, i would have anticipated better service. I am not critical of waitstaff. As i said, they were very kind. However, management should plan their staffing better if offering an expensive holiday dinner. The ambience was lovely. We sat outside with a beautiful view of the mountains.
Tracey
The ambience was very nice. Weather was beautiful for patio dining. The food was a disappointment. Prime roast was tuff, mashed potatoes were unbearably salty, carrots undercooked, and the breakfast bar was cold. Cold pancakes, sausage, eggs, and syrup. This was one of the highest priced Thanksgiving brunch in the city. We will not return.
Thomas
Over a month prior to Thanksgiving, we specifically requested a table next to a window. Instead, we were told they were not available and we were seated directly below the buffet food line, so as other guests stood and obtained their food, they were staring directly down on us, with zero privacy. There was more privacy at an airport terminal. To add insult to injury, across the aisle from us were THREE EMPTY tables near the windows, and throughout our entire meal, no one was seated at those tables. Towards the end of our meal, our waitress brought out a computer printout that clearly showed we were to be seated next to a window, and she was puzzled why we were not seated there. TOO LITTLE TOO LATE. Guess what... we will never, ever, return to the Westin La Paloma and we will certainly NEVER EVER eat at the La Luz restaurant. Horrible way to treat your guests!
aziza
i wanted to give me something for my birthday from the la luz restaurant. but there was nothing, so yeah
It was very cold in the restaurant area. I needed to wear a coat and my wife wore a sweater.
Service lacked a sense of priority... we waited maybe 30-40 minutes before our drinks were brought, and 1 hour before the bread service (first meal) was brought.. which I had to ask for. There were other couples who were seated way after us, and they received their meals first. Our server was missing a lot. From beginning to end, we ended up spending 3 hours there because it took way too long to get our items.
We asked the valet about the parking signs -- they have instituted a $10 fee -- BUT our server could give us a code to park free for 90 minutes. Our server tried, a manager tried, we finally had to go back to the valet desk and ask not to be charged. My prosecco was obviously flat and tasted like syrup so he brought me another glass. Lunches tasted fine but one salad looked like it had been dropped. He did bring me a slice of birthday cake which was FABULOUS. The parking fee hassle ruined our taste for La Luz.
Would have clicked all 5 stars except for the tiny drinks at BIG pricing. One of the best meals we have experienced in Tucson in 3-1/2 years
We had the last seating for Christmas at 3 pm. The food was not hot, the beer was not cold, and the dessert table didn't offer pie for Christmas. The view was nice, but the food was definitely not worth $100 per person
I expected more for $120 each. Nothing really special or over the top. A decent buffet. Next year it's Loews Ventana Canyon. Their spread was amazing.
It was a beautiful restaurant with a great view. The food quality was mixed but the selection was excellent . The service was excellent and everyone working was outstanding!
The setting couldn't have been better. Overlooking the pools with the mountains in the background created the perfect setting to celebrate my wife's birthday. We went for lunch and enjoyed it thoroughly.
Beautiful and gorgeous ambience. I recommend them for anyone who wants to dine with class and elegance
Impressive array of all things brunch but with turkey and the trimmings along came great seafood like Pacific oysters and salmon, shrimp, and scallops. Terrific prime rib and delicious pasta. Limited desserts but I'm not a fan Beautiful setting and decor
Restaurantji Recommends
Dined for Thanksgiving; Exceptional food quality, taste, options and layout. Great service and beautiful views. 5 stars all around.
I was there for the thanksgiving buffet dinner. The food was okay. Nothing spectacular but enjoyable. The service was awful. The waitstaff was very nice and willing to oblige anything asked for, but we rarely saw them. I suspect that since it was thanksgiving day, many staff had the day off and they were very understaffed. Dirty dishes stayed at the table for a long time. We had to ask for water refills and were never offered an ice tea refill. For the price point of $120.00 per person, i would have anticipated better service. I am not critical of waitstaff. As i said, they were very kind. However, management should plan their staffing better if offering an expensive holiday dinner. The ambience was lovely. We sat outside with a beautiful view of the mountains.
The ambience was very nice. Weather was beautiful for patio dining. The food was a disappointment. Prime roast was tuff, mashed potatoes were unbearably salty, carrots undercooked, and the breakfast bar was cold. Cold pancakes, sausage, eggs, and syrup. This was one of the highest priced Thanksgiving brunch in the city. We will not return.
Over a month prior to Thanksgiving, we specifically requested a table next to a window. Instead, we were told they were not available and we were seated directly below the buffet food line, so as other guests stood and obtained their food, they were staring directly down on us, with zero privacy. There was more privacy at an airport terminal. To add insult to injury, across the aisle from us were THREE EMPTY tables near the windows, and throughout our entire meal, no one was seated at those tables. Towards the end of our meal, our waitress brought out a computer printout that clearly showed we were to be seated next to a window, and she was puzzled why we were not seated there. TOO LITTLE TOO LATE. Guess what... we will never, ever, return to the Westin La Paloma and we will certainly NEVER EVER eat at the La Luz restaurant. Horrible way to treat your guests!
i wanted to give me something for my birthday from the la luz restaurant. but there was nothing, so yeah
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