Charleys Cheesesteaks

Lady was rude at 6:30 said we are closed without making eye contact she should be fired

Atmosphere: 1

Food: 1

Service: 1

Terrible service , slow as heck , didn’t get what ordered then they tried to argue with me about what was ordered. DO NOT

Atmosphere: 1

Food: 1

Service: 1

Horrible service. My sister ordered a sandwich here that she didn't end up liking and felt a little sick from. When asked to exchange or get a refund, she was told that it was 5mins after the order so she couldn't receive one. Mind you they have a 48hr refund policy. When I asked them about it, an employee told me that "it's not my fault that you didn't like it." They were completely dismissive and rude. When asked for the manager they said they didn't know it...how convenient. Get me my money please.

Atmosphere: 1

Food: 1

Service: 1

Couldn’t even finish my chicken Philly, pieces of bone throughout the sandwich. Told them, but don’t think they much cared.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Chicken Philly

I used to come here 1-2 a week for lunch. The girl behind the counter even knew my order before i walked in. The new lady just stared at me, waiting for me to order. She had an attitude and made me repeat myself multiple times. and still got my order wrong.....

Atmosphere: 1

Food: 4

Service: 1

Fast service. Food was

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cheese & Bacon Fries, Old School Cheesesteak, French Fries

I had the 9" Phillycheese steak for 15$ good fries portion, the taste was ok. There was too much ice in my soda, i asked for a refill no problem, the lady was comprehensive.

Atmosphere: 5

Food: 5

Service: 5

Showed up at 7:01 pm today and the girl at the desk said they were closed. So we went to Sbarro next-door, got our pizza and sat and ate. After 25 minutes of watching the 3 at the register fool around we finished eating. We went and asked the girl what their hours are and she said they were supposed to close at 7, but their boss called and told them to close at 7:30, I mean 8.

Atmosphere: 3

Food: 1

Service: 1

The girl who helped us that had braces had a bad attitude and overall acted as if it was an inconvenience to help, the food was great though!

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Philly

Anyone who thinks these are good cheesesteaks has never had a real Philly cheesesteak in Philadelphia. I had an Old Fashioned. It was pretty dry, and the bread was spread out flat with the meat and cheese on top. By the time I got home (10 minutes), the sandwich was cold and most of the meat had fallen off.I won't be back.

Atmosphere: 2

Food: 2

Service: 4

The regular fries were okay not great. My philly was dry but my husband's had the cheese sauce and he liked it but there was no mushrooms on that sandwich. The bacon cheese fries were good.

Atmosphere: 3

Food: 3

Service: 5

I had the 9" Phillycheese steak for 15$ good fries portion, the taste was ok. There was too much ice in my soda, i asked for a refill no problem, the lady was comprehensive.

Atmosphere: 5

Food: 5

Service: 5

I had the 9" Phillycheese steak for 15$ good fries portion, the taste was ok. There was too much ice in my soda, i asked for a refill no problem, the lady was comprehensive.

First Time eating here! Asked for recommendation, he said "The old School" so, since I was feeding 2 people, I decided to get the largest ($14) it said it has 2× the meat and cheese..so, I was excited. But! Nope! See pic below, I could of bought all these ingrediants myself for less than half this price! ? First Time Impressions, FAILED!And..... The Pricing is outrageous! And.... The pictures are not anywhere close to what you get! ☹️

The app said they were open at 11 we stopped by at 11:40 and they stated they were closed