Wonderful grilled chicken, and their tortillas are the best in town.
Atmosphere: 5
Food: 5
Service: 5
Louis Gudema
I don't know why this isn't getting better reviews. I had the dark two-piece meal. The chicken had more meat than KFC, etc. I liked its roasted flavor better than fried. And the sides were top notch.
Atmosphere: 4
Food: 5
Service: 4
Yesenia
The food is good, especially their salsa. I'm very careful ordering the macaroni salad, because the four times I have ordered it, it tastes bad, like it's old and stale. Customer service is not good, and the restaurant itself is very plain from the inside. I do not recommend their bathrooms, they smell very bad, that's why I never eat there, I always take the food home.
Kid-friendliness: Not really, the Restaurant is very blah, plus you don't really feel welcome.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Salsa, Family Special, Rotisserie Chicken, Family Meal, Dark Meat, Garden Salad
Marie
Silvia was rude and in such a rush to get my order out she got it wrong no sorry for the inconvenience I’m not going back.
Manny Hurtado
The chicken doesn't seem to be cooked daily, after going several times it looks dry and overheated.
Atmosphere: 3
Food: 2
Service: 3
Numbers Letters
The service was great, the girl upfront was pleasant but the food portions are small and not worth the price. The food itself is good but again the portions are small and the amount of chicken served is smaller. Every window seat had so many flys, easily up to 10 or more. Besides myself there was one other person there, that should've been a sign for me to leave. Even the drive through was empty.
Atmosphere: 1
Food: 3
Ty Main
I was picking up at this location as an ubereats customer. Upon arrival, there was a crew member sitting at a table near the door laughing and cussing in spanish with the staff member on the clock. (No one else in there, but said it didn't matter because im white and don't understand what they are saying.) The lobby was a complete mess, and that was just the two tables i saw and the front area, i didnt even see the whole other section so i could only imagine how horrible it was. I literally stood there for 20 minutes before i started asking "how much longer is it going to be?" During this whole time I saw the front person just eating and drinking right there next to where they are bagging the food, the drive thru person laughing and on her phone and eating chocolate, and licked her fingers and didn't wash her hands! The person in the back preparing the food was chewing gum and blowing bubbles over the food. Admitedly I did become frustrated, but I never lost my cool on the lady eating Chocolate and bagging someone else's food, and asked her how much longer is it going to be? Considering I already had another order in the car in my hot/cold bag, and it had already taken some time to get there, so the order should have been ready. She then went on making this excuse and that, and I stated "you are on the clock making money, ubereats is my job and you guys taking forever is taking away from my money." The other young girl at the front, who sorry to say was extremely clueless, blamed it on the system going down and they just got the order. At this point it was already 30 mins of waiting, and I said "then why didn't you tell me that to begin with when I walked in?" I said "just please hurry up and give me the order so I can continue on my way, it should have been done already!" To which her reply was "don't use that mouth with me." I then raised my voice, after she raised hers towards me and as this is super unprofessional and rude,I told her " hurry up and give me the order." They then complained about me to ubereats because of their incompetence. When I got to the customers house, they were beyond livid and said the food tasted disgusting. I have a hot/cold bag for every order I recieve, and it was 5 minutes away. So if you want to deal with people who take forever and serve nasty, old food, have at it.
Excellent place, the service is very fast and the food is very good. There are good offers to take advantage of.
Atmosphere: 4
Food: 4
Service: 4
Monica Heredia
Service was exceptional. The young lady that took my order was courteous and polite. She greeted me with a smile, which is rare nowadays. There's quite a bit of us, so I ordered a large meal, with some extras. I recieved my food quickly but it was hot from being prepared and fresh. It was all delicious, chicken, macaroni, rice, tortillas,& salsa. I will definitely be stopping by again for another quick dinner fix that's delicious with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
Queen ofHearts
I've been in Tucson for 3 years, never been to the CN. I decide to try for the first time Sunday. My daughter loved it so much we came back today Monday. I didn't think it is possible to be even better than the first time but WOW!!! The chicken was SO TENDER and SO DELICIOUS. Soft soft inside and delicious crispy skin outside how?? How?? Oh man. Thank you my belly is so full amazing price for the freshness and quality. Oh, the young lady was just delightful and pleasant thank you Chicken Nuevo!
Atmosphere: 4
Food: 5
Service: 5
alejandro michel
Chicken is really good, girls serving are kind of dumb. No CS skills.
Atmosphere: 2
Food: 4
Service: 2
Veronica Rocks Sotelo
This is the 2nd time I have gone to this restaurant and I loved the food we had the soft tacos shredded chicken bomb. The service was great and everything that time but we went today and well the food was great we was supposed to get 6 soft tayand 3 crunchy ones shredded chicken of course but we got home and we ended up getting a burrito and 3 soft corn when they were supposed to be flower tortilla but ya all bad and I didn't know they close so early either at 8pm wow. I was going to call to see about getting what I ordered see if they can help me with by getting what I ordered or my money back I would of done it once I got home but we were lucky with the ride we got today but we didn't have a way to get back over there at that time and we already were tried so we will see I'll call in the morning. I also have the recipes too but idk if she ordered it wrong in the computer as well like wth we will fix it tomorrow wishe luck 🤞.
Great food and good prices
Atmosphere: 5
Food: 5
Service: 5
Excellent drive thru experience. Great food.
The beans, rice and chicken were really good,
Food: 5
Service: 5
Wonderful grilled chicken, and their tortillas are the best in town.
Atmosphere: 5
Food: 5
Service: 5
I don't know why this isn't getting better reviews. I had the dark two-piece meal. The chicken had more meat than KFC, etc. I liked its roasted flavor better than fried. And the sides were top notch.
Atmosphere: 4
Food: 5
Service: 4
The food is good, especially their salsa. I'm very careful ordering the macaroni salad, because the four times I have ordered it, it tastes bad, like it's old and stale. Customer service is not good, and the restaurant itself is very plain from the inside. I do not recommend their bathrooms, they smell very bad, that's why I never eat there, I always take the food home.
Kid-friendliness: Not really, the Restaurant is very blah, plus you don't really feel welcome.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Salsa, Family Special, Rotisserie Chicken, Family Meal, Dark Meat, Garden Salad
Silvia was rude and in such a rush to get my order out she got it wrong no sorry for the inconvenience I’m not going back.
The chicken doesn't seem to be cooked daily, after going several times it looks dry and overheated.
Atmosphere: 3
Food: 2
Service: 3
The service was great, the girl upfront was pleasant but the food portions are small and not worth the price. The food itself is good but again the portions are
small and the amount of chicken served is smaller. Every window seat had so many flys, easily up to 10 or more. Besides myself there was one other person there, that should've been a sign for me to leave. Even the drive through was empty.
Atmosphere: 1
Food: 3
I was picking up at this location as an ubereats customer. Upon arrival, there was a crew member sitting at a table near the door laughing and cussing in spanish with the staff member on the clock. (No one else in there, but said it didn't matter because im white and don't understand what they are saying.) The lobby was a complete mess, and that was just the two tables i saw and the front area, i didnt even see the whole other section so i could only imagine how horrible it was. I literally stood there for 20 minutes before i started asking "how much longer is it going to be?" During this whole time I saw the front person just eating and drinking right there next to where they are bagging the food, the drive thru person laughing and on her phone and eating chocolate, and licked her fingers and didn't wash her hands! The person in the back preparing the food was chewing gum and blowing bubbles over the food. Admitedly I did become frustrated, but I never lost my cool on the lady eating Chocolate and bagging someone else's food, and asked her how much longer is it going to be? Considering I already had another order in the car in my hot/cold bag, and it had already taken some time to get there, so the order should have been ready. She then went on making this excuse and that, and I stated "you are on the clock making money, ubereats is my job and you guys taking forever is taking away from my money." The other young girl at the front, who sorry to say was extremely clueless, blamed it on the system going down and they just got the order. At this point it was already 30 mins of waiting, and I said "then why didn't you tell me that to begin with when I walked in?" I said "just please hurry up and give me the order so I can continue on my way, it should have been done already!" To which her reply was "don't use that mouth with me." I then raised my voice, after she raised hers towards me and as this is super unprofessional and rude,I told her " hurry up and give me the order." They then complained about me to ubereats because of their incompetence. When I got to the customers house, they were beyond livid and said the food tasted disgusting. I have a hot/cold bag for every order I recieve, and it was 5 minutes away. So if you want to deal with people who take forever and serve nasty, old food, have at it.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Excellent place, the service is very fast and the food is very good.
There are good offers to take advantage of.
Atmosphere: 4
Food: 4
Service: 4
Service was exceptional. The young lady that took my order was courteous and polite. She greeted me with a smile, which is rare nowadays.
There's quite a bit of us, so I ordered a large meal, with some extras. I recieved my food quickly but it was hot from being prepared and fresh.
It was all delicious, chicken, macaroni, rice, tortillas,& salsa.
I will definitely be stopping by again for another quick dinner fix that's delicious with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
I've been in Tucson for 3 years, never been to the CN. I decide to try for the first time Sunday. My daughter loved it so much we came back today Monday. I didn't think it is possible to be even better than the first time but WOW!!! The chicken was SO TENDER and SO DELICIOUS. Soft soft inside and delicious crispy skin outside how?? How?? Oh man. Thank you my belly is so full amazing price for the freshness and quality. Oh, the young lady was just delightful and pleasant thank you Chicken Nuevo!
Atmosphere: 4
Food: 5
Service: 5
Chicken is really good, girls serving are kind of dumb. No CS skills.
Atmosphere: 2
Food: 4
Service: 2
This is the 2nd time I have gone to this restaurant and I loved the food we had the soft tacos shredded chicken bomb. The service was great and everything that time but we went today and well the food was great we was supposed to get 6 soft tayand 3 crunchy ones shredded chicken of course but we got home and we ended up getting a burrito and 3 soft corn when they were supposed to be flower tortilla but ya all bad and I didn't know they close so early either at 8pm wow. I was going to call to see about getting what I ordered see if they can help me with by getting what I ordered or my money back I would of done it once I got home but we were lucky with the ride we got today but we didn't have a way to get back over there at that time and we already were tried so we will see I'll call in the morning. I also have the recipes too but idk if she ordered it wrong in the computer as well like wth we will fix it tomorrow wishe luck 🤞.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: 3 Chicken Tacos
Loading...