Chipotle Mexican Grill
5870 E Broadway Blvd #3002, Tucson
(520) 908-7440
Recent Reviews
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Food was hot, fresh and delicious. The service was fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
There are three Chipotle's that are basically the same distance from me and this is the one I go to because they hook it up.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Burrito Bowl
The people were wonderful, the food is consistently great and healthy, it's always clean.
Atmosphere: 5
Food: 5
Service: 5
Asked to order Quesadilla for dinner and they said app exclusive item only. Even though I was able to order in the store about 2 weeks prior. Forcing me to pay through the app and then having being charged extra costs for using the app and paying online. $6.50. That is quite excessive and why was I able to order it before and not this time. Doesn't seem right and the food and customer service has been seriously lacking as of late.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Tomatillo
Don’t bother ordering to go here they always get your order wrong , and the salsas and sour cream are left half empty , service is rude ….
Atmosphere: 1
Food: 2
Service: 1
I will not be coming back, they were very stingy with their meat servings. They are super careful to serve the least meat possible. They pile on the toppings but you have to search for the very few pieces of meat. This location is going downhill. You won't get your money's worth!
Worst Chipotle in town!! The manager is EXTREMELY rude. She basically smoothers a taco in salsa and said that’s the amount they put on tacos. Even though the first one she made barely had any salsa. I asked her to remake is she could and said “NO” while pushing my food to me. I asked who I could complain to and she said “no one”. Their guacamole has been sitting out for a while and their rice is also cold. Hands down work Chipotle in town. Customer service is horrible and the food doesn’t taste like other Chipotle locations.
Atmosphere: 1
Food: 1
Service: 1
Onen salad or bowl can easily feed two people, so order the side tortilla wrap to make an extra meal with he leftovers or share it with a friend. Tortilla is only $0.50
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad
The Chipotle location at the Park Place Mall is the worst one in town. Save yourself the trip and the money because my order is never correct. Despite specifying extra toppings, I always get less than a normal portion or they forget entirely. On one visit, they supposedly "lost" my whole order and did nothing while making me wait longer even though I had mobile ordered. Never coming back here even though I work near the mall.
Atmosphere: 3
Food: 1
Service: 1
Great chicken burrito. Salads were a little skimpy but ok. Love the guac and mild
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Guacamole
Restaurantji Recommends
Awesome ???️ First time going to Chipotle Mexican Grill ??? Got the Hookup for me and my Dad???? Amazing People and Excellent service ?? the Food is beyond delicious and mouthwatering ? telling all my Friends and Family about y'alls location, I'll be coming back as a permanent customer ? Thanks again Y'all Rock!!!!!! ???
Atmosphere: 5
Food: 5
Service: 5
It's great for vegans but I'm a little concerned about the level of cleanliness!!!
Vegetarian options: Rice bowl with brown rice and beans and "soy stuff"yum ?
Food: 5
Service: 5
Recommended dishes: Go Half Veggie Bowl
When I was eating my last bite i found a German cockroach, apparently the chipotle has been having an infection and is being fumigated twice a week. Honestly I would not eat here anymore, The chipotle is dirty and needs to be cleaned throughly. Unfortunately the staff didn't seem to be bothered as if it was normal. They didn't even inspect the food they were serving, they continued serve the food.
Food was good but service was stone cold and they just moved to the motion no personal reaction at all and the music was really weird it was like a reggae disco techno was very confused. But biggest issue was the service they were like robots and felt like they didn't care at all.
Atmosphere: 2
Food: 5
Service: 2
Ridiculous! Ordered online with door dash, this chipotle has chosen not to allow special instructions, you have to call them directly. I place the order, then call, only to find out you cant actually talk to ANYONE, can give special instructions at all. For a business that thrives on specializing your order to what you want, and you cant specialize the order at all. Choose the option to talk to a team member and it tells you that you cant talk to a team member. Be better chipotle.
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