Was unable to get served from this place. Employees ignored us, never even making eye contact. We were up at the counter, but they would help new people who were walking up. We asked several times where to put in an order, and the employee closest to us ignored us. He had his blue earbud in his ear. We finally walked away after that.
Atmosphere: 1
Food: 1
Service: 1
Brandi wise
I love these places so douses my family and friends we go at least once a month not to price and can tack it to go if asked by a customer, very friendly, employees, and workers keep their working Environments, very, clean, and up to date all ways make good cinnamons made just right the way you want it.
Atmosphere: 5
Food: 5
Service: 5
Gail Clanton
The nicest person Dee - I want to compliment her on her above outstanding customer service!!!
Adrian Yrigolla
Came here around 7pm waited for about ten minutes. While I was waiting in “line” the tall cashier guy was busy having a conversation the whole time , while the another long hair employee made eye contact without any one of them asking if I need help. Sorry but this has to be the worst service that I ever seen.
Atmosphere: 1
Food: 1
Service: 1
Rohan Bryan
I went there and got in line at 7:40 pm. There was about 6 people in front of me. There were 4 employees but only 1 person was actually doing anything for the customers. His customer service was horrible. At about 7:53 all the employees went to the back. They then all came back out at about 7:56. When I finally got to the counter to order at exactly 8 pm. I was rude told that I could not order anything because they were closed. I stood in line for 20 minutes and got nothing.
Atmosphere: 1
Food: 1
Service: 1
Rose Bennett
I was recently at the mall because my daughter was getting the princess package at Pam's Fizzy Factory.
While I waited I walked across the walkway to Cinnabun. The guy there was so nice. I got a fountain drink and a box to go. I went back and shared with the girls at the salon and they had nothing but nice things to say about the staff there.
When I was young we always stopped here when we were at the mall and I'm so glad they are still here and that I can share this with my kids
Parking: It's located at the mall so there's tons of parking
Kid-friendliness: It's at the mall so often there are tons of little ones there.
Wheelchair accessibility: My older child is in a wheelchair and since this is a mall location it's 100% accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Jeannette Sanchez
Good for a quick sweet treat in the Mall.
Atmosphere: 3
Food: 4
Service: 4
David P.
Close early without warning
Service: 1
Brandalyn Marshall
Great employee named Tavon took my order with a wonderful smile and completely made my day with his smile and laughter!
You can smell the cinnamon rolls when you walk near the food court. We split a large roll...I was disappointed in the service because she left part of the roll in the pan when she put it in the box. Not very friendly or engaging. Although there were three people working, it didn't ok like they were enjoying their work. No smiles or engaging with the customer. Noone else was in line and as we ate our Cinnabon I didn't see any other customers. It was a Tuesday and the mall wasn't very busy.
Atmosphere: 5
Food: 5
Service: 4
Hugh Mungus
If you like eating somebody's nasty long blonde hair, then this is the place for you! Went there a couple of months ago and had a long blonde hair in my center of the rolls, then gave it the benefit of the doubt and got it earlier today, and found another long blonde hair in my cinnabon. And no, I don't have long blonde hair.
Atmosphere: 4
Food: 1
Service: 4
Sterling Silverman
If you like eating somebody's nasty long blonde hair, then this is the place for you! Went there a couple of months ago and had a long blonde hair in my center of the rolls, then gave it the benefit of the doubt and got it earlier today, and found another long blonde hair in my cinnabon. And no, I don't have long blonde hair.
Atmosphere: 4
Food: 1
Service: 4
sean carney
The cashier not engaged whatsoever. No eye contact….was not sure if he took our order, lol! Person making cinnamon rolls had their phone on the counter and handling it while touching food! Certainly won’t be back!!
The 2nd reason I go to the mall to buy
Atmosphere: 5
Food: 5
Service: 5
Was unable to get served from this place. Employees ignored us, never even making eye contact. We were up at the counter, but they would help new people who were walking up. We asked several times where to put in an order, and the employee closest to us ignored us. He had his blue earbud in his ear. We finally walked away after that.
Atmosphere: 1
Food: 1
Service: 1
I love these places so douses my family and friends we go at least once a month not to price and can tack it to go if asked by a customer, very friendly, employees, and workers keep their working Environments, very, clean, and up to date all ways make good cinnamons made just right the way you want it.
Atmosphere: 5
Food: 5
Service: 5
The nicest person Dee - I want to compliment her on her above outstanding customer service!!!
Came here around 7pm waited for about ten minutes. While I was waiting in “line” the tall cashier guy was busy having a conversation the whole time , while the another long hair employee made eye contact without any one of them asking if I need help. Sorry but this has to be the worst service that I ever seen.
Atmosphere: 1
Food: 1
Service: 1
I went there and got in line at 7:40 pm. There was about 6 people in front of me. There were 4 employees but only 1 person was actually doing anything for the customers. His customer service was horrible. At about 7:53 all the employees went to the back. They then all came back out at about 7:56. When I finally got to the counter to order at exactly 8 pm. I was rude told that I could not order anything because they were closed. I stood in line for 20 minutes and got nothing.
Atmosphere: 1
Food: 1
Service: 1
I was recently at the mall because my daughter was getting the princess package at Pam's Fizzy Factory.
While I waited I walked across the walkway to Cinnabun. The guy there was so nice. I got a fountain drink and a box to go. I went back and shared with the girls at the salon and they had nothing but nice things to say about the staff there.
When I was young we always stopped here when we were at the mall and I'm so glad they are still here and that I can share this with my kids
Parking: It's located at the mall so there's tons of parking
Kid-friendliness: It's at the mall so often there are tons of little ones there.
Wheelchair accessibility: My older child is in a wheelchair and since this is a mall location it's 100% accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Minibon
Good for a quick sweet treat in the Mall.
Atmosphere: 3
Food: 4
Service: 4
Close early without warning
Service: 1
Great employee named Tavon took my order with a wonderful smile and completely made my day with his smile and laughter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Mochalatta Chill
Restaurantji Recommends
Very rich ?
Atmosphere: 5
Food: 5
Service: 5
You can smell the cinnamon rolls when you walk near the food court. We split a large roll...I was disappointed in the service because she left part of the roll in the pan when she put it in the box. Not very friendly or engaging. Although there were three people working, it didn't ok like they were enjoying their work. No smiles or engaging with the customer. Noone else was in line and as we ate our Cinnabon I didn't see any other customers. It was a Tuesday and the mall wasn't very busy.
Atmosphere: 5
Food: 5
Service: 4
If you like eating somebody's nasty long blonde hair, then this is the place for you! Went there a couple of months ago and had a long blonde hair in my center of the rolls, then gave it the benefit of the doubt and got it earlier today, and found another long blonde hair in my cinnabon. And no, I don't have long blonde hair.
Atmosphere: 4
Food: 1
Service: 4
If you like eating somebody's nasty long blonde hair, then this is the place for you! Went there a couple of months ago and had a long blonde hair in my center of the rolls, then gave it the benefit of the doubt and got it earlier today, and found another long blonde hair in my cinnabon. And no, I don't have long blonde hair.
Atmosphere: 4
Food: 1
Service: 4
The cashier not engaged whatsoever. No eye contact….was not sure if he took our order, lol! Person making cinnamon rolls had their phone on the counter and handling it while touching food! Certainly won’t be back!!
Atmosphere: 1
Food: 5
Service: 1
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