Cold Stone Creamery

We came in around 3 and there was only one girl working, we had to wait a bit for our Grubhub order because there was a long line of people but she served them all with a smile on her face and was super friendly the whole time! It was a great experience.

Service: 5

My most favorite thing about the ice cream is the texture. It also does have a good taste.What I did not like is that when I ordered a cookie dough ice cream it only came with vanilla ice cream. To get cookie dough you have to pay more money for a side. It should come on with cookie dough if ordered cookie dough.

Atmosphere: 5

Food: 4

Service: 4

The ice cream was mediocre.
We ordered two signature creations and it was just ice cream. We kept digging looking for the mix ins and nowhere to be found. Find a different location.

No banana splits. Waffle bowl was stale and chewy from sitting in the moist air. Probably from Two days earlier when it rained. Moist waffle bowls aren't edible! Comparison.... Leather! ?

Wrong ice cream. In two separate cups inside each other. Horrible packaging and service. Don’t waste your money.

The ice cream I was served was melted an laughably awful. Kinda missed the 'COLD STONE' part there eh buddy?

Atmosphere: 1

Food: 1

Service: 1

Always out of everything.
This Cold Stone used to be good, I don't know what happened. For the last year or so. It seems like it's always out of waffle cones and waffle cups and other random things. It also never seems to be clean From the tables to the windows. Maybe different management or it's going under or something? Who knows.

Atmosphere: 3

Food: 2

Service: 4

Went in early afternoon. Their machines are not to temp. It's not even 95° yet. Wet melted ice cream in the case. Filthy, cluttered "cold station". Rude staff refused water cups and samples. Staff insisted on tips. We were only people there. Never seen A CHILD so rudely treated at an ice cream shop by staff. They need to shut his place down. Avoid this like the plague.

Atmosphere: 1

Food: 1

Service: 1

What a disaster. Front service personnel was not having a good time and refused to mix my ice cream as their name would imply. Overcharged us, apparently for the hair in my wife's ice cream. Interior could use a good decontamination. Returned both products.

Atmosphere: 1

Food: 1

Service: 1

Sorry to say this place has gone downhill. The ice cream was so melted it couldn’t be served in a cone. Two kids cones cost almost 20 dollars and one of them was more expensive why? Because my daughter asked for two scoops - but her amount looked identical to her brothers and was two dollars more. It’s become super expensive, small portions, and not very good. Needs to shut down or get a total renovation.

Atmosphere: 4

Food: 1

Service: 4

Kids love this place, lots of Sprinkles.Strawberry blonde.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reese's Peanut Butter Ice Cream Cup 6-Pack - Ready for Pick Up Now, Peanut Butter Caramel Ice Cream, Cinnamon Roll, Mud Pie, Create Your Own Ice Cream Cake

The ice cream was so soft they couldn't put it in a cone.Don't take the lid off the shake as it will spill.

Atmosphere: 3

Food: 2

Service: 5

Hi, I just wanted to say Natalia had amazing service and wanted to applaud her for dealing with the her coworker. The other girl there refused to give her names after making multiple rude comments, purposely skipped over us in line, and then refused to give her name! Her name tag said idk and when I asked for it she said she doesn’t give her name out and basically stood over Natalia to make sure she didn’t give it to me. Couldn’t even tip cause I refuse to tip a rude girl that basically pressured her coworker to not even give me her name. LOVED Natalia and the other dog looking chick needs to be fired!

Atmosphere: 1

Food: 1

Service: 1

Natalia was so sweet but whoever she was working with was outstandingly rude her name tag said “idk” she made a rude comment when we walked in, skipped over us in line, walked away mid convo when we asked a question she was absolutely rude, I applaud natalia for dealing with that and she should not have to repeatedly apologize to us for her coworkers actions

Atmosphere: 1

Food: 3

Service: 1

The ice cream I got in my last few visits were all completely melted because they don't wanna take the time to mix the ice cream on the stone till it hardens. Asking for a tip after charging $10 for literal soup is absurd.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheesecake Fantasy