Cold Stone Creamery
5870 E Broadway Blvd #3002, Tucson
(520) 790-1017
Recent Reviews
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Delicious and huge ‘like it’ ice cream as always, the toppings tasted fresh and the service was super quick and helpful. There was a smell coming out of the bathroom.
Atmosphere: 2
Food: 5
Service: 5
Best thing about this place is atmosphere. $13 for an ice cream the young teenage guy messed up twice on after asking twice while being on his phone behind the counter after his friend had left him. (Was a chocolate ice cream w 2 toppings..) also, by the time he finished abusing his "creation" it was literally soft serve ice cream... thanks for showing me again why I never hire teenagers in my line of work. Won't be back, ever.. and I'll make sure to keep sending people to Frost instead.
Pathetic show of wanting to stay in business
Atmosphere: 3
Food: 1
Service: 1
They are very rude and have poor customer service over here. Also, I don’t know how but my last review got deleted.
Atmosphere: 1
Food: 1
Service: 1
Got an ice cream cake from here and didn’t realize till I got it home that it was covered in feeezer burn / ice crystals and there was liquid just swishing around in the tray trough. Stuff was smeared all over the cake plate. Kinda nasty for $48
Sent a comment to them directly but got no reply.
Atmosphere: 5
Food: 3
Service: 5
Fantastic product but the star is the level of customer service.
Parking: Limited spaces.
Kid-friendliness: Kids of all ages are welcomed.
Atmosphere: 5
Food: 5
Service: 5
They are not currently taking gift cards or honoring their rewards program. Several of the ice cream options were running too low to fill an everybody loves it - it wasn’t even late at night.
Parking: Two spots for cold stone customers only right in front.
Atmosphere: 1
Food: 3
Service: 1
I really like the girl with black hair’s demeanor. She was easy to talk to and very polite.
Kid-friendliness: My brother was very loud and annoying but it didn’t seem to bother her :3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies & Creamery - Ready for Pick Up Now
Took the kids to get some ice cream, the lady working was super nice and out up with my demanding kids lol. But they had everything in stock and i had no isses. Ice cream was nice and cold/frozen and i didnt make it 5 minutes into the car before it was gone. Great staff and ice cream.
Atmosphere: 5
Food: 5
Service: 5
Made online order at 530pm and at 630pm wasn't even started. Employee Yesenia offered nothing to appease the situation and was very rude. Still was taking other orders before even starting our order that we placed over an hour ago
Service: 1
Ice cream was really good! Expect to spend around 7 usd per person
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Rude staff stale toppings horrible ice cream
Atmosphere: 3
Food: 1
Service: 1
Went in on Saturday evening. The ladies that attended us were very polite and nice.
Atmosphere: 5
Food: 5
Service: 5
Went in on Saturday evening. The ladies that attended us were very polite and nice.
Atmosphere: 5
Food: 5
Service: 5
Young lady was very nice and helpful. She made my order very good and was very patient with me while I was deciding what to get and she was
Atmosphere: 5
Food: 5
Service: 5
Great conversation, fast service, tasted delicious.
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