Not sure what it is about this location but it just seems creepy to me. Like something is very off. The employees are usually rude and have no customer service skills whatsoever. They just stare at you when you ask a simple question like they are trying really hard to understand what you are asking. The ice cream itself is made sloppily. No effort put in. Just looking to take your money and get you out. Don’t seem to care if you are happy or not with your overpriced ice cream. Their “scanner doesn't work” so forget collecting any points for your app. I’ve been here a couple times due to location but I think I’ll purposely drive out of my way to another location.
Atmosphere: 1
Food: 2
Service: 1
Alfred Newman
Two consecutive visits to this location, each time I was served by their manager,Patricia.
Each time my products were made incorrectly, they were bland and lacking in flavor. I would expect better quality from her, seeing how she's in management.
So after the second visit and I was three quarters of the way done with my treat, I realized that the additional ingredient I requested wasn't in there. It's something I've ordered, and made myself many times before, so I'm very aware of how this is to taste.
So when I called and was like Hey I just want to let you know I left there and you forgot to add my additional topping, she immediately took the defensive and was like oh I made it myself and yes I did! I guess she didn't like to hear the fact that I too was once a manager for dairy Queen and I know what these products are supposed to taste like.
So after I begin to mention that I was a former dairy Queen manager, and that she wasn't making things to standard, she hung up on me.
Out of three dairy Queen locations within 20 miles of each other, I have to say this one has to be the worst one I've experienced.
There is a dairy Queen located on Tangerine and Thornydale that actually has a nice patio with tables and chairs in addition to a nice inside seating area with television.
The other location is Oracle and Rudasill, although located at a gas station it does have its own side of the building that includes a drive-thru, and this is one of the few dairy Queens in Tucson that actually serves their food.
So if you want a good place to have a good treats or to have a good treat AND a meal visit either one of those two locations as you will get far better service and quality at those locations.
Atmosphere: 1
Food: 2
Service: 1
Sylvia
Hannah was so helpful. I was in a sling and she made sure she packed my order so I wouldn't have trouble taking it home! I didn't have a way to leave her a tip, she said your smile is tip enough! ? Hannah's cheerful disposition was truly refreshing! So, if you're near Ina and Oldfather, please stop by at her Dairy Queen and give her a nice tip! Tell her Sylvia sent you! ?
Parking: Enough
Kid-friendliness: Ice cream is ALWAYS kid friendly!! ?
Wheelchair accessibility: Easy peasy
Recommended dishes: Sandwich, Or Nuts
Deborah Ratcliff
It's a drive-thru and we had blizzards they were delicious!! Extensive but delicious!!
Atmosphere: 4
Food: 5
Service: 5
A GUTZ
Stopped by for a small treat. Our ice cream tasted delicious and we were promptly served. 7 bucks for 2 small cones.
Atmosphere: 5
Food: 5
Service: 5
Tina Limon
Small but very clean.
Atmosphere: 4
Food: 5
Service: 4
Danielle Randall
Great customer service and can't go wrong with a blizzard ?
Joseph Broadhead
They served me my Blizzard without turning it upside down first. I called them out on it and they and no idea what I was talking about. After explaining that I should get my Blizzard for free because they didn’t turn it upside down, they said that they don’t do that any more. Plus prices are way too much.
Pulled up at 10:05 and open sign on but drive through closed I guess pretty annoying. No icecream for me today.
Darcy Mann
I came at 8:50 on a Sunday, the manager was rude, ignored me when I asked her for something. One of the other women who let us out since they were closing had a terrible attitude. Good food bad customer service. Not all of them just the manager and her side kick.
Atmosphere: 1
Food: 4
Service: 1
Dank Eggroll
The employees just straight up lied to me and gave the wrong order and argued in front of me y’all need to hire someone competent
Atmosphere: 1
Food: 4
Service: 1
T Dawg
Very quick and kind service.
Atmosphere: 5
Food: 5
Service: 5
John Nagle
The staff at this dairy Queen are fast, the drive thru line moves well and the treats are consistently good.
Peanut Perfect!
Not sure what it is about this location but it just seems creepy to me. Like something is very off. The employees are usually rude and have no customer service skills whatsoever. They just stare at you when you ask a simple question like they are trying really hard to understand what you are asking. The ice cream itself is made sloppily. No effort put in. Just looking to take your money and get you out. Don’t seem to care if you are happy or not with your overpriced ice cream. Their “scanner doesn't work” so forget collecting any points for your app. I’ve been here a couple times due to location but I think I’ll purposely drive out of my way to another location.
Atmosphere: 1
Food: 2
Service: 1
Two consecutive visits to this location, each time I was served by their manager,Patricia.
Each time my products were made incorrectly, they were bland and lacking in flavor. I would expect better quality from her, seeing how she's in management.
So after the second visit and I was three quarters of the way done with my treat, I realized that the additional ingredient I requested wasn't in there. It's something I've ordered, and made myself many times before, so I'm very aware of how this is to taste.
So when I called and was like Hey I just want to let you know I left there and you forgot to add my additional topping, she immediately took the defensive and was like oh I made it myself and yes I did! I guess she didn't like to hear the fact that I too was once a manager for dairy Queen and I know what these products are supposed to taste like.
So after I begin to mention that I was a former dairy Queen manager, and that she wasn't making things to standard, she hung up on me.
Out of three dairy Queen locations within 20 miles of each other, I have to say this one has to be the worst one I've experienced.
There is a dairy Queen located on Tangerine and Thornydale that actually has a nice patio with tables and chairs in addition to a nice inside seating area with television.
The other location is Oracle and Rudasill, although located at a gas station it does have its own side of the building that includes a drive-thru, and this is one of the few dairy Queens in Tucson that actually serves their food.
So if you want a good place to have a good treats or to have a good treat AND a meal visit either one of those two locations as you will get far better service and quality at those locations.
Atmosphere: 1
Food: 2
Service: 1
Hannah was so helpful. I was in a sling and she made sure she packed my order so I wouldn't have trouble taking it home! I didn't have a way to leave her a tip, she said your smile is tip enough! ? Hannah's cheerful disposition was truly refreshing! So, if you're near Ina and Oldfather, please stop by at her Dairy Queen and give her a nice tip! Tell her Sylvia sent you! ?
Parking: Enough
Kid-friendliness: Ice cream is ALWAYS kid friendly!! ?
Wheelchair accessibility: Easy peasy
Recommended dishes: Sandwich, Or Nuts
It's a drive-thru and we had blizzards they were delicious!! Extensive but delicious!!
Atmosphere: 4
Food: 5
Service: 5
Stopped by for a small treat. Our ice cream tasted delicious and we were promptly served. 7 bucks for 2 small cones.
Atmosphere: 5
Food: 5
Service: 5
Small but very clean.
Atmosphere: 4
Food: 5
Service: 4
Great customer service and can't go wrong with a blizzard ?
They served me my Blizzard without turning it upside down first. I called them out on it and they and no idea what I was talking about. After explaining that I should get my Blizzard for free because they didn’t turn it upside down, they said that they don’t do that any more. Plus prices are way too much.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Oreo
Drive through
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pulled up at 10:05 and open sign on but drive through closed I guess pretty annoying. No icecream for me today.
I came at 8:50 on a Sunday, the manager was rude, ignored me when I asked her for something. One of the other women who let us out since they were closing had a terrible attitude. Good food bad customer service. Not all of them just the manager and her side kick.
Atmosphere: 1
Food: 4
Service: 1
The employees just straight up lied to me and gave the wrong order and argued in front of me y’all need to hire someone competent
Atmosphere: 1
Food: 4
Service: 1
Very quick and kind service.
Atmosphere: 5
Food: 5
Service: 5
The staff at this dairy Queen are fast, the drive thru line moves well and the treats are consistently good.
Atmosphere: 3
Food: 5
Service: 5
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