*UPDATED* further disappointed: actually made it inside this time, but the system would not allow my gift card to work. Had to pay out of pocket, and was overcharged for add-ons that I never ordered. To be fair, the young ladies each took the time to try and help me with my issues, but were either not very knowledgeable or just stuck in an outdated, non user friendly system. At the very least, I wanted to fill out the survey to get a free dilly bar for next time, and the website wouldn’t even allow me to proceed after entering my 19 digit receipt code. So I ended up overpaying out of pocket for a mediocre blizzard. I would avoid this location at all costs until DQ updates their system or at least trains/treats their young employees better.Arrived at 7:50pm to grab a sweet treat for my wife who was having a bad day. Doors are already locked, despite not closing until 8. An employee is still inside closing down, looks me right in the eye, and just walks away. If you’ve updated your closing time, then clearly say so, otherwise that’s just laziness. Quite disappointing
Service: 1
Henry Greenberg
Every time we come to this one they claim they can’t make something because it close to closing. Apparently 45 mins to close they already have ovens closed so you can’t order anything that needs to be warm. We started driving 5 miles past this one to the other Dairy Queen.
Service: 1
Darren Anderson
Online hours say 8pm but apparently they shut everything down at 730.
Service: 1
Toni Esquer
Very good
Martha Diaz
Everyone's is amazing!!!
J
Ice green was good but customer service was horrible! You have these teenagers that don’t know how to provide any customer service! What a joke!Workers inside don’t even greet you nor were they even trying to take orders. Last time going here!
Jacqueline Patai
This location is in the Tucson Premium Outlet Mall. There were no customers in the store at the time I entered. I was waited on and requested a blizzard. The blizzard was prepared immediately and was shown that it was done quickly by turning the cup upside down.
Steven Akins
I felt sorry for the worker present. Her manager had left over an hour early and she was doing her best. There are not many places to pick to eat at the mall and unless they can hire a new manager soon this place is just ok. It took at least two tries to make chili dogs. Not a place that can have only one employee. Several people left before they ordered anything while we were waiting for our food.
Doug Willis
Stopped here with my family, on a whim, right before closing time. The gentleman behind the counter took our orders and (most likely) had to get out all the supplies he probably just put away for the night. We kept him past closing time, but he gladly made our orders to perfection and served them with a smile. He did an awesome job. Thanks to him, his patience, and his super-kind personality, we'll definitely be back... just not so late next time.
Phat Promo
My GF and I were so excited to get an OG Orange Julius. Haven't had one in yrs, lots and lots of yrs. They all seemed to have shut down. Really missed it.Thanks for a great addition to our little xmas shopping date night.
Didn't really like it. I visited from.out of town. Was hard to get to (unless you happened to be going to stores close by in outlet mall). They were out of 3 or 4 blizzard types. Including my first 2 choices. Service was good. Kids liked it (kids always do though right. I would say middle of the pack for DQ'S.
masterfubar23
Didn't catch the employee's name but she made everything amazingly.
Z-0N
The price for ice cream here is kinda meh. But it's convenient at least for it's location. I would recommend going to the dairy queen located on Ina road. But you have more of a food variety here than other dairy queens. (Also they don't do choice royal blizzards here, only the dairy queen on Ina does that.)
Barry Emmons
We went mid-week and they didn't have any chocolate.
Neeper Black
Never a disappointment, always great staff. Cool place to grab a cool treat and get out of the sun. Located in awesome shopping mall
*UPDATED* further disappointed: actually made it inside this time, but the system would not allow my gift card to work. Had to pay out of pocket, and was overcharged for add-ons that I never ordered. To be fair, the young ladies each took the time to try and help me with my issues, but were either not very knowledgeable or just stuck in an outdated, non user friendly system. At the very least, I wanted to fill out the survey to get a free dilly bar for next time, and the website wouldn’t even allow me to proceed after entering my 19 digit receipt code. So I ended up overpaying out of pocket for a mediocre blizzard. I would avoid this location at all costs until DQ updates their system or at least trains/treats their young employees better.Arrived at 7:50pm to grab a sweet treat for my wife who was having a bad day. Doors are already locked, despite not closing until 8. An employee is still inside closing down, looks me right in the eye, and just walks away. If you’ve updated your closing time, then clearly say so, otherwise that’s just laziness. Quite disappointing
Service: 1
Every time we come to this one they claim they can’t make something because it close to closing. Apparently 45 mins to close they already have ovens closed so you can’t order anything that needs to be warm. We started driving 5 miles past this one to the other Dairy Queen.
Service: 1
Online hours say 8pm but apparently they shut everything down at 730.
Service: 1
Very good
Everyone's is amazing!!!
Ice green was good but customer service was horrible! You have these teenagers that don’t know how to provide any customer service! What a joke!Workers inside don’t even greet you nor were they even trying to take orders. Last time going here!
This location is in the Tucson Premium Outlet Mall. There were no customers in the store at the time I entered. I was waited on and requested a blizzard. The blizzard was prepared immediately and was shown that it was done quickly by turning the cup upside down.
I felt sorry for the worker present. Her manager had left over an hour early and she was doing her best. There are not many places to pick to eat at the mall and unless they can hire a new manager soon this place is just ok. It took at least two tries to make chili dogs. Not a place that can have only one employee. Several people left before they ordered anything while we were waiting for our food.
Stopped here with my family, on a whim, right before closing time. The gentleman behind the counter took our orders and (most likely) had to get out all the supplies he probably just put away for the night. We kept him past closing time, but he gladly made our orders to perfection and served them with a smile. He did an awesome job. Thanks to him, his patience, and his super-kind personality, we'll definitely be back... just not so late next time.
My GF and I were so excited to get an OG Orange Julius. Haven't had one in yrs, lots and lots of yrs. They all seemed to have shut down. Really missed it.Thanks for a great addition to our little xmas shopping date night.
Restaurantji Recommends
Didn't really like it. I visited from.out of town. Was hard to get to (unless you happened to be going to stores close by in outlet mall). They were out of 3 or 4 blizzard types. Including my first 2 choices. Service was good. Kids liked it (kids always do though right. I would say middle of the pack for DQ'S.
Didn't catch the employee's name but she made everything amazingly.
The price for ice cream here is kinda meh. But it's convenient at least for it's location. I would recommend going to the dairy queen located on Ina road. But you have more of a food variety here than other dairy queens. (Also they don't do choice royal blizzards here, only the dairy queen on Ina does that.)
We went mid-week and they didn't have any chocolate.
Never a disappointment, always great staff. Cool place to grab a cool treat and get out of the sun. Located in awesome shopping mall