We had an OK experience our last visit, I ordered a quart of ice cream to take home, it's really good soft ice cream, their soft serve, but almost $10.00 dollars for that is a bit much! So our visits there will be on the rare side, and the banana splits these days are a joke. They're no where near what they once were, so it's really good in some respects, but really lousy in others
Dessirae Danica
Called and placed a cake order ahead of time, asked specifically if they could make it Chargers football theme, with either a Charger or lightning bolt. Everything was agreed and confirmed on. I go to pick up today(Father's Day) and I am completely disappointed with how it turned out. The colors are not correct, no bolts of any kind, and the writing could have been done a lot better! They offered to redo the cake, but would only change the border, and I would have to drive back out to pick up! When asked for a partial refund, that was also refused! They couldn't even do cursive writing, when asked! I have worked food, and I know how it is, but you guys did not want to work with me, and I was so nice about it too!! Manager stated she's not a professional when it comes to cakes. If that's the case, this particular DQ should not advertise customizable cakes!! I am so disappointed that I was in charge of a cool Chargers cake for my dad for Father's Day/birthday. $35 is way too much for an 8 inch cake, that I can't get my way. My family and I will not be returning to this particular DQ again.
xitlali jimenez
Usually fast and friendly
Dave Richards
Very friendly and caring staff. Very nice and helpful and happy.
Cynthia Delacruz
Bryan had very good coustomer service! I ordered for a big family and our order was done fast and perfect.
Selena Mongeon
Purchased a box of Dilly Bars for my father-in-law, an ice cream cone with sprinkles for my daughter, and a Reese Blizzard for my husband.
Placed an online order and was told they didn't have it while waiting in line I was told to go wait in front cause they had other customers, waited 20 min. Called the store only to be told by the manager they still didn't have my online order and then he read it to me and said to go back through the drive thru and they would have it ready. He was very rude I know mistakes happen but it was unnecessary to treat a customer this way for your mistake. Do better and treat people better.
Service: 1
Valery Arrieta
If I could give zero stars I would, but I’m unable to list a review without selecting a star. It’s unfortunate that my family and I will not be able to enjoy our evening walks here any longer. Now I will have to drive 15 minutes to another DQ in town. My family and I walked in at around 8:57pm, another family walked in after us. No one was at the register to greet us. This girl, with a long black braid wearing a hat and a pink scrunchie comes from the drive thru window and puts her hand above her head and makes a circle like if she’s about to round up a cow….rudely says out loud “aye the lobby is closed at 9 we’re closed” and walked back to the drive thru window. All the customers in the lobby looked around. And I said well your open sign is on and I walked in before 9. No one helped us or apologized for the inconvenience. I proceeded to say that she was rude, unprofessional and she showed poor customer service. There was a boy in a DQ cap, with shoulder length hair making a cone and he nodded his head as if he agreed with me, but he still didn’t help. You could tell that he was uncomfortable, but stayed quiet. There were maybe 6 workers there, 3 at the drive thru window and the others putting orders together. The lobby wasn’t busy at all, there was a family of maybe 5 enjoying their ice cream, other than that the lobby wasn’t busy. You could tell that she does not enjoy her job and it seems as if the boys are intimidated by her. The least she could have done was apologize,
Service: 1
Beth Rice
Heath Blizzard my fav.
Atmosphere: 5
Food: 5
Service: 5
Aaron Wood
Nobody seems to want to be there. And the meal I got was not good. Possibly just a random bad day, but I won't be going back to find out. Dairy Queen used to be great!!
Excellent price for cones.
We had an OK experience our last visit, I ordered a quart of ice cream to take home, it's really good soft ice cream, their soft serve, but almost $10.00 dollars for that is a bit much! So our visits there will be on the rare side, and the banana splits these days are a joke. They're no where near what they once were, so it's really good in some respects, but really lousy in others
Called and placed a cake order ahead of time, asked specifically if they could make it Chargers football theme, with either a Charger or lightning bolt. Everything was agreed and confirmed on. I go to pick up today(Father's Day) and I am completely disappointed with how it turned out. The colors are not correct, no bolts of any kind, and the writing could have been done a lot better! They offered to redo the cake, but would only change the border, and I would have to drive back out to pick up! When asked for a partial refund, that was also refused! They couldn't even do cursive writing, when asked! I have worked food, and I know how it is, but you guys did not want to work with me, and I was so nice about it too!! Manager stated she's not a professional when it comes to cakes. If that's the case, this particular DQ should not advertise customizable cakes!! I am so disappointed that I was in charge of a cool Chargers cake for my dad for Father's Day/birthday. $35 is way too much for an 8 inch cake, that I can't get my way. My family and I will not be returning to this particular DQ again.
Usually fast and friendly
Very friendly and caring staff. Very nice and helpful and happy.
Bryan had very good coustomer service! I ordered for a big family and our order was done fast and perfect.
Purchased a box of Dilly Bars for my father-in-law, an ice cream cone with sprinkles for my daughter, and a Reese Blizzard for my husband.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reese's Pieces Cookie Dough Blizzard Treat
Peanut Buster Parfait for life. Nice new clean store, friendly hardworking staff...
Atmosphere: 5
Food: 5
Service: 5
good manager, good Dairy Queen. Go here.
wish it was a hot eats
Restaurantji Recommends
Blizzards, what more is there to say?
Atmosphere: 4
Food: 4
Service: 4
Placed an online order and was told they didn't have it while waiting in line I was told to go wait in front cause they had other customers, waited 20 min. Called the store only to be told by the manager they still didn't have my online order and then he read it to me and said to go back through the drive thru and they would have it ready. He was very rude I know mistakes happen but it was unnecessary to treat a customer this way for your mistake. Do better and treat people better.
Service: 1
If I could give zero stars I would, but I’m unable to list a review without selecting a star. It’s unfortunate that my family and I will not be able to enjoy our evening walks here any longer. Now I will have to drive 15 minutes to another DQ in town. My family and I walked in at around 8:57pm, another family walked in after us. No one was at the register to greet us. This girl, with a long black braid wearing a hat and a pink scrunchie comes from the drive thru window and puts her hand above her head and makes a circle like if she’s about to round up a cow….rudely says out loud “aye the lobby is closed at 9 we’re closed” and walked back to the drive thru window. All the customers in the lobby looked around. And I said well your open sign is on and I walked in before 9. No one helped us or apologized for the inconvenience. I proceeded to say that she was rude, unprofessional and she showed poor customer service. There was a boy in a DQ cap, with shoulder length hair making a cone and he nodded his head as if he agreed with me, but he still didn’t help. You could tell that he was uncomfortable, but stayed quiet. There were maybe 6 workers there, 3 at the drive thru window and the others putting orders together. The lobby wasn’t busy at all, there was a family of maybe 5 enjoying their ice cream, other than that the lobby wasn’t busy. You could tell that she does not enjoy her job and it seems as if the boys are intimidated by her. The least she could have done was apologize,
Service: 1
Heath Blizzard my fav.
Atmosphere: 5
Food: 5
Service: 5
Nobody seems to want to be there. And the meal I got was not good. Possibly just a random bad day, but I won't be going back to find out. Dairy Queen used to be great!!
Atmosphere: 1
Food: 2
Service: 2
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