Dickman's Meat & Deli
6472 N Oracle Rd, Tucson
(520) 229-9777
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Dickman always have a large selection of meats to choose from.
It makes me sad to write this because I’ve been going there for years but lately I feel I had been ripped off. The other day I went to get some ground beef. It looked real fresh and pink in the case. They get my order from the back where I can’t see it. When I got it home its old brown and terribly oxidised , it smelled terrible. They pulled a bait and switch on me which I do not appreciate. For what they charge I expect to
Get What I see in the case.
Service at this location is unfriendly and have walked out empty handed twice since the big ass shrimp not ready and all frozen 😡
Wholefoods is my new go to.
Dickman's has a great variety of meats, seasonings, and the like. I highly recommend checking them out for your meaty and miscellaneous food needs. I have had experiences with some of the employees not being the most friendly, but I accepted that as them being quite busy (because they're so good!). Today, however, I saw a bespectacled, red headed employee pull hair from her shirt and struggle to get it off her hand (which she was using to mix ground beef bare handed). She then placed those same hands that she had removed the hair from her shirt with to mix and place meat into the display case. As I was staring in disbelief, the employee asked if I had been helped. I told her yes and asked about her not washing her hands in these circumstances. When asked about this, the employee was visibly upset and asked if I wanted her to wash her hands. Wanted her? No. Not if it's not normal, just let me know so my expectations aren't outside reality.
As a layman, seeing other employees with gloves on may have given me incorrect information about the cleanliness protocols of a butcher shop, namely Dickman's. I can admit that. The gloved employee who made my sandwich today explained that pulling things from your home clothing and removing them with your hands and continuing to work is not frowned upon or abnormal. The employee who asked if I wanted her to wash her hands did so while evidencing her distaste.
Learning that this behavior is normal, I asked to apologize to the employee I had spoken with who was now washing her hands, as I did not wish to upset anyone. I was genuinely concerned and appalled that someone would pull dirt or bodily debris (hair) from their personal clothing (employee confirmed uniforms are not sent out for cleaning and are washed at home) and mix and stock meat for customers without even wiping or washing their hands. She declined my apology.
Your mileage may vary. I hope it does.
P.S. Do cook your meats! Just in case.
The meat is great but the service is nonexistent. It used to be that you would go in there and they would joke around with you and talk to you, but not anymore. Management has severely let this place go. Just today I went in and no one said anything to me as I walked in. I walked in front of the meat counter a few laps, not one of the 8 people behind the counter said anything to me but they all looked up at me. I then go and stand at the register, still multiple glances up at me but not a single one of the 8 people said hi or how can I help you as I stood at the register for a pickup order of filets for a solid 5 minutes. I finally waved someone down as they glanced at me again and had to ask them if someone could finally help me! Worst service ever.
Why in the world did you change the supplier for your chicken? I purchased 4 boneless breast and it was over $30 but that’s not the issue. These chicken breast are the size of a medium turkey! You can’t tell me they’re not being shot up with steroids and growth hormones! It doesn’t even look like chicken! I couldn’t eat them, they went straight in the trash. You know most of us go to small butcher shops because we trust that a locally owned establishment is operated like butcher shops when i was a kid. I’ll tell you this, over the last year you’ve lost a lot of my trust, not for one big thing but several little things. The quality of your products haas declined, the cleanliness has declined and the professionalism of the young ladies and men has also slipped.the only thing that hasn’t declined are your prices. Which I’d be willing to pay more if there was a place that actually gave a crap about the product they were putting out. Look at the size of those chicken breast pumped full of steroids!
Service is mediocre but the quality and selection more than make up for it! I love their signature ugly steak, most tender steak I’ve ever had, and I’ve tried all I can find. Prices are reasonable but you’ll be spending a little more than a grocery store to get the butcher quality.
Extremely disappointed with their "chili". Basically just huge chunks of dry ground beef with nothing else, no flavor. It was so bad that I had to pretty much make my own chili from scratch with it in order to make it edible.
Excellent! Highly recommended the Chicago Reds and Ugly steak
Rude and entitled employees. Never thought I'd have to ask someone to help me when wanting to spend money.
They need to clean house and get new employees if they ever want my business again.
Restaurantji Recommends
Be careful doing business with Dickman's Meat and Deli! (This is not the first negative experience we’ve had BUT this one definitely tops them all!)
Location: The Oracle location
When: September 22, 2024 around 2:15-2:30pm
To start, my husband was standing and waiting about 10 min. This business was NOT busy.
My husband went to get some meat and there was 3 other customers waiting to be helped. There was 4 people working literally just standing and talking to each other not helping ANYONE.
First older gentlemen that was first in line in front of my husband spoke up and said very loud and clear “hello, I need to be helped.” The 4 workers turned around and looked at him and everyone waiting and then turned back around and kept talking amongst themselves. My husband spoke up right after that and said loud and clear “this gentlemen in front of me needs to be helped!” All 4 workers turn around and rudely said “we’ll be with you in a moment!” And turned back around and kept talking again ? Older gentlemen again spoke up loud and clear and said “you guys are standing around not doing anything and yoh have a line of people waiting.” 1 worker turned around and said “what do you need?”
Older gentlemen and my husband both looked at each other and said “I will not be coming back here again!”
Needless to say they all had major attitudes and standing around with thumbs up their a$$.
PS: would love to speak to the owners whoever they may be
Great meat, great price
Love the ugly steaks!
Great products, customer service hit or miss. I shouldn't feel like I'm annoying someone with my presence.
If it weren't for their product, I'd probably never come back. The people working at the Oracle location are definitely doing the owners a disservice; they are rude and simply lack any sort of communication skills.
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