Dunkin'
1655 W Valencia Rd Suite 101, Tucson
(520) 729-1407
Recent Reviews
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Never going back. I went to this location early. First, I was misquoted the price at the drive thru. Then when I questioned the higher price at the window, the young girl was sarcastic and snippy. Horrible customer service at the drive thru and at the window. Plus, the donuts were dry and looked like they were a day old. If you want to be mistreated and have them get your order wrong, this morning crew of girls is for you.
They misheard my order at the speaker wich happens. They tried giving me a late at the window instead of a Carmel craze. I clarify at the window Gabriel the worker turns around and comes back a minute later. WOW such fast service. Nope. He just put foam over it and called it a day. I didn’t check it cuz it wasn’t for me till I was already 15 min away. Real cool of him. Lazy worker couldn’t take an extra 5 min to make the drink.
Went today in the morning & definitely will not be returning to this location we had a few mess ups with our order had to go back in to ask if they can fix it we instantly got attitude from the girl working register as well as dirty look from the workers preparing drinks and food
I never have a bad experience here. Eating here or take out Personal is so friendly and helpful.
Lava cake coffee is deeeelish
Atmosphere: 5
Food: 5
Service: 5
Ordered a birthday cake. Called 4 times over 3 days and left a voicemail. Didn't read special instructions. Never received a call back. 3rd year in a row that wife's cake has been messed up by a Dunkin.
Service: 1
This is an exceptionally good Dunkin. I have never had a bad cup of coffee here
Atmosphere: 5
Food: 5
Service: 5
Highly recommended
Damian is the best worker
Atmosphere: 5
Food: 5
Service: 5
I was craving a bagel with cream cheese and this is all the cream cheese I got. Honestly just skip this location they never get anything right.
Food: 1
Restaurantji Recommends
Which one coffee shop have no vanilla ?
Atmosphere: 2
Food: 3
Service: 2
Clean, and fast. Customer service was not rude but severely lacking in customer service at the register. Maybe the guy was new, idk. It's still a great place to take the kids into for an old-fashioned ice cream trip.
Atmosphere: 5
Food: 4
Service: 2
I feel bad for not reviewing when I had a good experience of this place. Usually, during the day, the food and coffee is good. I even had Dunkin earlier today and everything was good. But it might be my fault for wanting a decaf after 6 in the afternoon. The coffee was horrible, I took two sips but I couldn’t drink it and I threw it out. Unfortunately, I haven’t received receipt from this place in the many times I’ve gone. The assorted munchkins were at least good enough. The cashier also stayed silent, neither a hello nor a goodbye. The other times during the day though have almost always been polite and kind. Maybe it was just a bad night.
Parking: Enough in front of the business and around the side.
Atmosphere: 2
Food: 4
Service: 2
Slowest rudest workers in the world. Don't even bother going in the store cause you'll just be ignored as long as there's a car in the drive through. Cause all 5 employees have to work on that one order.
Atmosphere: 1
Food: 1
Service: 1
Food is
Atmosphere: 3
Food: 1
Service: 5
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