Dunkin'

10200 E Old Vail Rd, Tucson
(520) 207-4760

Recent Reviews

Stacie Easterwood

I think everyone is familiar with Dunkin. It is as expected. Very busy on Saturday morning.

Atmosphere: 3

Food: 3

Service: 4

Craig M

. It’s 1230 on a Saturday afternoon there are no customers in the lobby. There are a dozen plus people working behind the counter. How many minutes does it take before any of them will acknowledge a person standing waiting?Four, the answer is four minutes.One girl even stood there, filling the napkin dispenser by the pick up counter, staring at me while she did it, and said absolutely nothing.The waiting room of this place hasn’t been improved since the day opened. The furniture is down and the floors are disgusting. The only upside, my cold brew was amazing. So there is that.

Atmosphere: 1

Food: 4

Service: 1

GT Bird

Coffee is not to my liking but had to pick up something quick. The bacon croissant was okay but probably won't order again.

Atmosphere: 4

Food: 3

Service: 4

Jackie F

The parking lot at this location is crazy and the drive thru often blocks the road so I have been ordering online and going inside to pick up. I’m not sure what the point of ordering online is if it takes more than 20 minutes to make the order and a long line gets through during the time I’m waiting in the store. They have a lot of staff and they seem to be moving and doing things, it just doesn’t seem very efficient.

Atmosphere: 3

Food: 5

Service: 3

K. W.

I won’t be going back. a couple of the ladies are extremely rude. The last 3 times have been absolutely horrible experiences.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Donuts

J P

Great place to order, sit down and have a bite, new and very clean.2 years after the first review still going here, great spot to get a quick fresh donut. At Christmas time they put up a tree in the lobby and have snow flake sprinkles on their strawberry frosted donuts. Very nice little extra touch fir the Xmas holiday. They also have eggs and sausage for breakfast, a change up from the old days. They also got a tv to watch in the morning unlike Discount Tire where I left my car off to get a flat fixed that only has a radio to listen to while you sit there. So I would much rather sit at Dunkin Donuts for hours till my car is fixed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Jarrie Buxton

Freaking love Dunkin. Wish I had one near me. The workers were extremely helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Munchkins Donut Hole Treats, Bagels

Marie

Got my order wrong the first time gave them the drink back and told them it wasn’t how I asked for it to be and they give me another drink still not the right one won’t be coming back to this location.

Atmosphere: 1

Food: 2

Service: 1

Paul K

Have had 4 very good visits with pleasant staff and the correct orders.During 1 visit, ordered a large iced coffee with triple almond milk, was handed an almost black iced coffee by Jr the manager. Asked if more almost could be added, he seemed unhappy with the request but added a few more drops of almond milk. I asked if more could be added and his response was "for this size iced coffee this is the most we can add". I offered to pay for additional almond milk so that I can have a coffee specified to my order.Jr (the manager) grudgingly charged me .82 cents and added the almond milk. But also failed to provide straws for the 2 iced coffees.During our other visits everyone else was friendly.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Wake-Up Wrap - Egg and Cheese, Donuts, Munchkins Donut Hole Treats

Jae Jones

Horrible experience. I've been here in the past & it was nothing like this. The cashier only said "What would you like & how much my total was." Wish I would of got her name. Other than that the donuts are good.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Donuts

Meechie Winn

Will never come here again. They are privately owned and their prices seem a little more expensive than the other locations. Also they don’t have meals, you have to buy each item individually- sandwich, coffee, and hash browns smh.

Atmosphere: 1

Food: 1

Service: 3

Haley L.

If I could give 0 stars I would. The young girl the works the drive thru couldn't be more miserable and unfriendly. I asked for a cup holder because I had FOUR drinks and she said give me a second(didn't even look up at me) and then slammed the whole stack down in front of me instead of handing me one. My coffees never taste right and even when I ask for light Ice the entire cup is always full to the top with ice. I placed a door dash order and called to make sure they would make my coffee right and it was still wrong. Every single time we go to the drive thru they ask us to park and wait while many cars that were. Whine us come and go. Management is terrible, employees are terrible, and coffee is terrible. Do better.

Sherry Armstrong

It's not a happy feeling leaving your store today. I asked for less ice than I received a few weeks back. This inspired a mess, with the cashier accusing me of trying to "shut her down." What? I just want my iced latte. I never, never, ever experienced this before. I came to your store every Saturday morning this summer, it's usually great.

Rick Rimmer

Good service, good breakfast sandwiches, and donuts are always a treat. They can work to be more consistent with the fillings on the donuts.

Atmosphere: 5

Food: 4

Service: 5

Judy Dryer

Other than there being a long line, which is actually a good sign, everything was good, especially the glazed donuts and coffee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Donuts

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